PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
542
chart
#386
All reviews
Rating Breakdown
Feb. 1, 2023
I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.
Feb. 1, 2023
Displaying the shipping rates at checkout page works greatly. The support team understands what they should do. They helped us via Zoom meeting. Thanks.
March 31, 2023
Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping. 3/31/2023 Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!
Jan. 27, 2023
Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.
Jan. 24, 2023
The support is very helpful specially to Miss Addina. She help me troubleshoot our issues. Highly recommend this app.
Jan. 19, 2023
This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!
Jan. 19, 2023
The Support team has been very helpful in setting this up. Looking forward to using the app.
Jan. 31, 2024
Excellent team that provides crazy service, thank you very much, after a long time of searching for an application that will make everything automatic for me in deliveries, I finally found it. highly recommend . Especially for the service of SHASHI KUMAR I GET AMIZING SERVICE FROM ABHILASH THIS GUY IS VARY PROFESSIONAL IS HALP ME VARY MACH TO UNTDSTAND HOW EVRITHING WORKS
Jan. 12, 2023
Our customers haven't actually opted for shipping with the app yet, but I can tell you that the customer service on the set-up was great! At first, I was really discouraged because I was trying to use a flat fee and a free shipping option along with our own fed ex express rates and I couldn't get all three, but Shashi Kumar set up a Zoom and now all the options are visible now to our customers. He was pleasant, helpful and it was all easy to understand with his guidance. Be aware, there is a time difference with their customer service so just let them know your timezone and a few blocks of time that work. They came back to me within 12 hours (on a weekend) with an appointment in my timeframe. I can't complain about that kind of customer service at all.
Dec. 1, 2022
Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!
Nov. 25, 2022
great app, and even better support team using it for FedEx from the Czech republic .................
Nov. 23, 2022
Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.
Nov. 18, 2022
Muy rápido el servicio y la resolución de incidencias. La atención de la persona que me atendió fue siempre rápida y atenta.
March 3, 2023
Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.
Nov. 8, 2022
Great app and great service from Shashi, he was patient and very helpful! This app is really going to help our business a lot!
Nov. 8, 2022
All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you
Oct. 18, 2022
Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!
Oct. 7, 2022
We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly. Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)
Sept. 20, 2022
We use this app for all of our shipping label fulfillment. We switched shipping programs and needed help with automating our processes. After spending hours and hours of unnecessary time manually fulfilling these, Shashi Kumar helped us automate these processes and saved the day! Thank you, Shashi!
Sept. 13, 2022
Thanks to this app, we have achieved the full automation we have always wanted. We don't know how much manual work has been eliminated thanks to this app. We are very lucky to have found this app. It was worth the search. We highly recommend this app to anyone who is looking to automate their international sales.