All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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5 / 5 Share

Feb. 1, 2023

I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2023

Displaying the shipping rates at checkout page works greatly. The support team understands what they should do. They helped us via Zoom meeting. Thanks.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 31, 2023

Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping. 3/31/2023 Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

The support is very helpful specially to Miss Addina. She help me troubleshoot our issues. Highly recommend this app.

Using app

About 2 years

Total reviews

5

Average rating

4.6

5 / 5 Share

Jan. 19, 2023

This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

The Support team has been very helpful in setting this up. Looking forward to using the app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Excellent team that provides crazy service, thank you very much, after a long time of searching for an application that will make everything automatic for me in deliveries, I finally found it. highly recommend . Especially for the service of SHASHI KUMAR I GET AMIZING SERVICE FROM ABHILASH THIS GUY IS VARY PROFESSIONAL IS HALP ME VARY MACH TO UNTDSTAND HOW EVRITHING WORKS

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2023

Our customers haven't actually opted for shipping with the app yet, but I can tell you that the customer service on the set-up was great! At first, I was really discouraged because I was trying to use a flat fee and a free shipping option along with our own fed ex express rates and I couldn't get all three, but Shashi Kumar set up a Zoom and now all the options are visible now to our customers. He was pleasant, helpful and it was all easy to understand with his guidance. Be aware, there is a time difference with their customer service so just let them know your timezone and a few blocks of time that work. They came back to me within 12 hours (on a weekend) with an appointment in my timeframe. I can't complain about that kind of customer service at all.

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

great app, and even better support team using it for FedEx from the Czech republic .................

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.

Using app

13 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Muy rápido el servicio y la resolución de incidencias. La atención de la persona que me atendió fue siempre rápida y atenta.

Using app

Over 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

March 3, 2023

Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Great app and great service from Shashi, he was patient and very helpful! This app is really going to help our business a lot!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 18, 2022

Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!

Store

Azuluna

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly. Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

We use this app for all of our shipping label fulfillment. We switched shipping programs and needed help with automating our processes. After spending hours and hours of unnecessary time manually fulfilling these, Shashi Kumar helped us automate these processes and saved the day! Thank you, Shashi!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Thanks to this app, we have achieved the full automation we have always wanted. We don't know how much manual work has been eliminated thanks to this app. We are very lucky to have found this app. It was worth the search. We highly recommend this app to anyone who is looking to automate their international sales.

Using app

7 months

Total reviews

2

Average rating

5.0