PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
542
chart
#386
All reviews
Rating Breakdown
Review RSS Feed
May 9, 2022
Customer service was amazing. Easy to set up. Thank you! Prathyusha was great and very patient. I am happy with her service.
Thank you for taking the time to share your experience with us. We are glad to know that the app is easy to use and the support was helpful.
May 2, 2022
I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.
We are glad to know that the app helps simplify your shipping process. Thank you for leaving us positive feedback. This means a lot to us.
April 25, 2022
Jon's support has been amazing. We are using the app to support SLA based shipping methods for FedEx from multiple warehouses and support generating return labels out of Shopify Admin. Works exactly for what we need it for and there is a ton more functionality we need to dive into in the future.
April 21, 2022
Great option for using FedEx shipping on a Basic Shopify plan. Tons of options and customization. No issues so far. A little complex, but their support is incredible (responds in less than an hour for the few questions we've had). Offering our Account rates to our customers automatically is great! No more needing to change shipping rates manually.
April 19, 2022
I've just started using this app and Keerthi from PluginHive helped me a ton during the on-boarding process. Everything is very clear and looks way more friendly to use with her guidance.
We are happy that we were able to help you in setting up the plugin based on your business need. It was a pleasure working with you.
April 14, 2022
We have been using this FedEx App from Pluginhive for a while. It streamlines a lot of things for our Shipping and CS teams. Exceptional customer service from Prathyusha and Keerthi.
April 14, 2022
This app is great for my FedEx integration. Makes my life so easy - just click a few buttons, and we're shipped!!! And even better is the customer service. If I have any questions, they are always there to quickly assist by email or a phone call! Great App!!
April 13, 2022
This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!
Feb. 21, 2023
I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend! ****** This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!
April 12, 2022
Jon patiently helped me on a number of occasions set up the app and do some testing. We have a non-traditional product with multiple parts so we really appreciated his help in working through the details. Highly recommend!
April 12, 2022
Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!
We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.
April 8, 2022
John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.
Using app
Over 1 year
Total reviews
5
Average rating
5.0
June 15, 2022
Really great app and the customer service is incredible. Jon has worked with us in great effort and detail to help us get the Fedex shipping working properly for our site. And their whole team came along and helped us when we ran into a bug to get us back on track. Thanks, Keerthi, and Addina.
April 6, 2022
Incredibly prompt service and hands-on help when we needed a fast solution with very little lead-time.
You have made our day immensely better by sharing your experience. Thank you.
April 5, 2022
Prathyusha offered incredible support and was super responsive when I sent my request for help. Great support!
April 2, 2022
I have been trying this app and love it they are very helpful and quick to fix any issues well done now I can have fedex on my site!
Using app
2 months
Total reviews
1
Average rating
5.0
Thanks a lot for sharing your feedback and recommending our app. We really appreciate it!
March 31, 2022
App works well and as advertised. Great customer service, very prompt responses and happy to help. I hope they can add a feature to automate the download or email of labels.
March 24, 2022
Just getting the app set up. Seems like it will be exactly what I need - to print FedEx labels directly from Shopify with my FedEx rates. Very good customer service.
We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support. Means a lot to us.
March 21, 2022
Talked with Prathyusha who was prompt with details and setting up the plug in. This was a great experience for our team.
We are glad that our support helped in setting up FedEx in the app. Thank you for your feedback.
March 15, 2022
This is our most used app, the rate calculation and label printing is invaluable add for our business.
Glad to know that our app could help you ease the rate calculation and label printing on your store. Thank you for leaving us a 5-star review.