All reviews

Rating Breakdown

  • 5
    96% (520 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (539)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2023

Setting up was pretty easy by a representative that helped me. I will write another review after the first shipment has been sent out and delivered.

Store

Evorden

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2023

Integrated FedEx into Shopify well. So far so good. Support did a Zoom call to show me steps and make sure I knew how to process my orders correctly.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for sharing your feedback. We're happy to hear our team's overview of the FedEx app was helpful and simplified the process of printing FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

April 3, 2023

We were able use FedEx one rate boxes with our account at the order checkout for fulfilling orders with this app

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review. We are glad to hear that you are using our FedEx Shipping app for streaming your shipping. We appreciate your business and look forward to serving you again in the future. Best regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 28, 2023

App works great! Customer Service responds quickly. Easy to use. I've had a great experience using this app.

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your positive review! We're happy that we were able to help you with printing FedEx shipping labels easily and fulfilling your orders using the right packaging methods. If you need any further assistance, please don't hesitate to reach out to us. Our team is always available to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 22, 2023

Sibi was wonderful, quick and easy to deal with! The app PH Ship, Rate, Label is great and has provided us an easy way to ship and print labels. Definitely would recommend for many reason!

Store

Foli

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your positive feedback. We're glad we could help you easily display Live FedEx shipping rates and print FedEx shipping labels. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate, and Track App

5 / 5 Share

March 22, 2023

I have had a great experience with this App overall but would like to recognize Keerthi (PluginHive) particularly. She went above and beyond to help with my issue.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to share your feedback on our PH Ship, Rate & Track for FedEx app. We are delighted to hear that we were able to assist you with generating and printing FedEx shipping labels using our app. As always, please don't hesitate to contact us if you have any further questions or concerns. We value your business and are always here to help you with your shipping needs. Thank you for choosing our app, and we look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 21, 2023

Thank you for your prompt response!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback. We're happy that we were able to help you with printing FedEx shipping labels using our PH Ship, Rate & Track for FedEx app. We appreciate your business and look forward to serving you again in the future. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 16, 2023

I initially had some issues trying to get my products integrated and figuring out how to ship manually, but after a Zoom call with Sibi, my troubles are behind me. He was very patient and answered all of my questions and even walked me through a couple of different scenarios. Thanks for the help!

Store

Makana

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your positive experience with us. We're glad to hear that our team provided a virtual overview of the PH Ship, Rate & Track for FedEx app that helped you set up your business-specific shipping requirements. We're also happy to have simplified the process of printing FedEx shipping labels for you. If you have any further questions or concerns, please don't hesitate to reach out to us. We're always here to help. Regards, PH Ship, Rate & Track App Team

5 / 5 Share

March 13, 2023

The plugin itself does everything we need it to do, especially since we use One Rate, and it was recommended to us by our FedEx sales rep based on their clients' feedback. Regarding support & customer service, Shashi responded almost immediately after I submitted a ticket, and was able to help fix my problem right away.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for sharing your experience with PH Ship, Rate, and Track app for FedEx. We're glad to hear that our app has met all your shipping needs, especially with FedEx One Rate, and that you received prompt and effective support from our team. We appreciate your business and look forward to serving you further.

5 / 5 Share

March 7, 2023

Very good support. The agent communicated very well and pointed out exactly what I needed to know. He went a step further and not only explained how it works but also why it works that way.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your kind words! We're happy that we were able to help you with displaying FedEx estimated delivery dates at checkout, as well as configuring packaging and product dimensions using PH Ship, Rate & Track App for FedEx. We appreciate your business and look forward to serving you again in the future. Happy Shipping with PluginHive!

5 / 5 Share

March 6, 2023

The app works well, its not intuitive you have to browse a lot. The good thing is that if you have any problem Shashi is fantastic solving it, really helpfull!!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2023

Good support to help and resolve issues. We have been using the app for more than 2 years now. Would recommend.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Dear Organic Verdana, Thank you for recommending "PH Ship, Rate, and Track" for FedEx. We are happy that we were able to match the FedEx shipping rates at checkout, as per your requirements. Please feel free to reach out to us if you have any questions in the future. We will be more than happy to help you out. Best regards, Team PluginHive

5 / 5 Share

Feb. 27, 2023

Keerthi was very helpful. She was patient with all our inquiries and have guided us step by step. The response was also quick, and her energy was very welcoming. Excellent customer service, would recommend!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2023

Great support over the weekend to help solve some confusion. Fantastic app otherwise. Will recommend.

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Awesome service, walked us through everything! We had great help from Sibi who answered all our questions and was very helpful.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Great App! super easy to use and so efficient! covers all the documentation needed to ship international and domestic!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Looks like a pretty straightforward way to apply FedEx OneRate to our online orders, creating easier choices and cheaper shipping for our customers. I worked with Shashi K. to set this up on a Zoom call, and he was great - knowledgeable and patient, talking me through my questions and testing all rates before finalizing. We were online together within 15 minutes of my phone call -- very reassuring to know that the Support team is so responsive.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Shashi Kumar helped me to ensure the app was set up correctly and ran through all of the features for me. The app appears to work well although we've only performed test orders to date. Shashi reassured me that if I need anything going forwards that we can get in contact anytime. Their support and service is spot on.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2023

I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!

Using app

About 21 hours

Total reviews

16

Average rating

4.8