PH Ship Rate & Track for FedEx

Feb. 16, 2023

This plugin is incredible! It's the only way to use Fedex with shopify. When I had small issues with the app their support team (Manohar V was excellent) quickly jumped to help me debug the issues. We worked on the problem for almost an hour until we fixed it. Very happy with this Shopify app!!

Feb. 14, 2023

Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.

Feb. 14, 2023

Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !

Feb. 14, 2023

There was an onboarding process which was quickly attended to by the support team! Great service! Thank you!!

April 14, 2023

Had a wonderful walk through about the process start to finish. Was encouraged to contact support if I had questions with Fedex. Manohar was helpful in all my questions. Also very helpful to return as shipments increased.

Feb. 10, 2023

Great support and follow-up contact! A great dedicated team, willing to ensure the customer is satisfied with their product.

Feb. 9, 2023

Shashi from ship, rate and track help us a lot with the configuration of the app on the page and help us to check that the rates will work

Feb. 14, 2023

Very helpful onboarding. Like the integration with Shopify and how it self selects the appropriate box for the item. Allows for bulk processing of orders to save time. Sibi Firoz was very helpful. Had additional integration questions and they were answered with great help.

Feb. 3, 2023

This app works great. Support team is very good and helpful, they are resolving all types of issues by using zoom meting

Feb. 1, 2023

I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.

March 31, 2023

Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping. 3/31/2023 Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!

Jan. 27, 2023

Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.

Jan. 19, 2023

This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!

Jan. 31, 2024

Excellent team that provides crazy service, thank you very much, after a long time of searching for an application that will make everything automatic for me in deliveries, I finally found it. highly recommend . Especially for the service of SHASHI KUMAR I GET AMIZING SERVICE FROM ABHILASH THIS GUY IS VARY PROFESSIONAL IS HALP ME VARY MACH TO UNTDSTAND HOW EVRITHING WORKS

Jan. 12, 2023

Our customers haven't actually opted for shipping with the app yet, but I can tell you that the customer service on the set-up was great! At first, I was really discouraged because I was trying to use a flat fee and a free shipping option along with our own fed ex express rates and I couldn't get all three, but Shashi Kumar set up a Zoom and now all the options are visible now to our customers. He was pleasant, helpful and it was all easy to understand with his guidance. Be aware, there is a time difference with their customer service so just let them know your timezone and a few blocks of time that work. They came back to me within 12 hours (on a weekend) with an appointment in my timeframe. I can't complain about that kind of customer service at all.

Dec. 1, 2022

Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!

Nov. 25, 2022

great app, and even better support team using it for FedEx from the Czech republic .................

Nov. 23, 2022

Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.

Nov. 18, 2022

Muy rápido el servicio y la resolución de incidencias. La atención de la persona que me atendió fue siempre rápida y atenta.

March 3, 2023

Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.