All reviews

Rating Breakdown

  • 5
    95% (527 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (543)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2023

Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping. 3/31/2023 Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 19, 2023

This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 31, 2024

Excellent team that provides crazy service, thank you very much, after a long time of searching for an application that will make everything automatic for me in deliveries, I finally found it. highly recommend . Especially for the service of SHASHI KUMAR I GET AMIZING SERVICE FROM ABHILASH THIS GUY IS VARY PROFESSIONAL IS HALP ME VARY MACH TO UNTDSTAND HOW EVRITHING WORKS

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Shashi Kumar is my favorite custom support agent. He worked with me on a zoom call to problem solve and figure out my problem. Thanks Shashi!

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

great app, and even better support team using it for FedEx from the Czech republic .................

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Support from the PluginHive team has been incredible and fast! We switched from WordPress (also using their tools) to Shopify and the team was able to help us get things working properly.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Muy rápido el servicio y la resolución de incidencias. La atención de la persona que me atendió fue siempre rápida y atenta.

Using app

Over 2 years

Total reviews

15

Average rating

5.0

5 / 5 Share

March 3, 2023

Excellent costumer service! Manohar was very patient and helpful answering our questions. Highly recommended.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Great app and great service from Shashi, he was patient and very helpful! This app is really going to help our business a lot!

Using app

32 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

All of the customer support team are very supportive through the integration with FedEx. They do fast respond to give feedback on my issues and are always straight to the point with the solutions. Very polite. Especially Manohar V and Addina. I found the wrong setting with the packaging and calculation rates which I don't understand. But they quickly resolved the issue. They helped me very well. Thank you

Using app

12 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 18, 2022

Kudos to the whole chat support & technical team. The experience and support is next to no one! Very knowledgeable on their forte. Keep it up! Improve for the better!

Store

Azuluna

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 7, 2022

We used this plug-in to connect our Fedex account with shopify. Process is very easy and user friendly. Also Plug-in Hive support is Excellent and quickest, they had provided full overview of plugin over call, also they work on customer suggestion make process more smoother. :)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

We use this app for all of our shipping label fulfillment. We switched shipping programs and needed help with automating our processes. After spending hours and hours of unnecessary time manually fulfilling these, Shashi Kumar helped us automate these processes and saved the day! Thank you, Shashi!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

Thanks to this app, we have achieved the full automation we have always wanted. We don't know how much manual work has been eliminated thanks to this app. We are very lucky to have found this app. It was worth the search. We highly recommend this app to anyone who is looking to automate their international sales.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2022

This app significantly eases the process of shipping. From packaging to tracking it simplifies the work involved. The documentation is excellent and on the rare occasion when I've needed help, the support team has been quick, knowledgable and thorough.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

GREAT support!!!! Ever. 훌륭한 서비스에요. 편리하게 사용하고있고, 답장도 빠르고 수월하게 일 처리를 하고 있습니다 !!! 편해요 편해 체고다체고야 좋아영조하영굿

Store

FIED

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

The app works great. Support team is very knowledgeable and helpful. I only wish, if they had an option to add additional insurance on selected orders only by using any certain criteria (order value), instead of either selecting all or none.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

One of theeee Best and Thee most useful apps to all the store owners using FEDEX and relying on other thirdparty apps for their shipments.have been using this app for 3 months and the support from this team was really really good be it with initial set up or analyzing any issues or questions that needs to be looked in to ASAP to meet your requirement to customize the app to you need.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2022

Very knowledgeable and quick reply, it helped me to solved my issue and get me better understanding on how the rates work with the app..

Using app

Over 1 year

Total reviews

2

Average rating

5.0