PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
543
chart
#976
All reviews
Review RSS Feed
May 2, 2022
I used the app and it solved all my shipping concerns and links to my current fedex account. very simple to use.
We are glad to know that the app helps simplify your shipping process. Thank you for leaving us positive feedback. This means a lot to us.
April 25, 2022
Jon's support has been amazing. We are using the app to support SLA based shipping methods for FedEx from multiple warehouses and support generating return labels out of Shopify Admin. Works exactly for what we need it for and there is a ton more functionality we need to dive into in the future.
April 21, 2022
Great option for using FedEx shipping on a Basic Shopify plan. Tons of options and customization. No issues so far. A little complex, but their support is incredible (responds in less than an hour for the few questions we've had). Offering our Account rates to our customers automatically is great! No more needing to change shipping rates manually.
April 13, 2022
This app is great! Makes FedEx label creating on Shopify so much easier. Exceptional customer service from Prathyusha and her team. Every question I had, was answered within 20 mins. Highly recommend!!
Feb. 21, 2023
I wrote a review a while back and wanted to update that we still LOVE this app. We could not ship FedEx on Shopify without it! Their customer support is the best. Shashi Kumar even setup a Zoom call and worked with us to iron out an issue that was on FedEx's side. Shashi went above and beyond to help us and to make sure all was good. Their team responded very quickly to our request for help and walked us through the necessary steps to keep things running smoothly. Highly recommend! ****** This app is fantastic! Exactly what I was looking for and I was so glad to learn about it. We had tried for a really long time to integrate Fed Ex with Shopify and it was impossible. But, now with this app, we can, finally, offer Fed Ex shipping and our one rate! Love it! Jon was incredibly helpful in helping us with onboarding and answering all our questions. So glad to be able to offer Fed Ex shipping as an option now and this app makes it possible!
April 12, 2022
Keerthi and her team were very helpful when it come to solving problems and difficulties, my issue were solved within the same same. Outstanding Support Team!
We are glad to know that you are happy with our support and our team could help you resolve all your queries. Your appreciation means a lot to us.
April 8, 2022
John helped me today to figure out why fedex rates weren't pulling properly with one rate, he did a great job! Their support is always quick to respond, and it makes NOT having to deal with FedEx to print labels a breeze.
Using app
Over 1 year
Total reviews
6
Average rating
5.0
April 5, 2022
Prathyusha offered incredible support and was super responsive when I sent my request for help. Great support!
March 24, 2022
Just getting the app set up. Seems like it will be exactly what I need - to print FedEx labels directly from Shopify with my FedEx rates. Very good customer service.
We are glad to know that our app will meet your shipping requirements. Thank you for appreciating our support. Means a lot to us.
March 21, 2022
Talked with Prathyusha who was prompt with details and setting up the plug in. This was a great experience for our team.
We are glad that our support helped in setting up FedEx in the app. Thank you for your feedback.
March 15, 2022
This is our most used app, the rate calculation and label printing is invaluable add for our business.
Glad to know that our app could help you ease the rate calculation and label printing on your store. Thank you for leaving us a 5-star review.
March 14, 2022
Love the detailing of this app. Everything has been well thought and very accurate in terms of price display. Customization required for any kind of adjustments per business owner is awesome. The best part is their support. I have had a couple of issues in last 3 months of usage but the team was very prompt in reply and getting the problem solved within a hour. Very happy with this app/.
Thank you very much for the wonderful feedback for the app and the support. Thanks a lot for taking the time out to recommend our app and support.
March 11, 2022
I would like to review Jon's support which was awesome! He was very supportive and patient and helped me to config everything I needed to start using the app. He definitely blown away my expectations. Thank you very much Jon!
Your appreciation means a lot to us. We will continue to support you in the best way possible in order to streamline your fulfilment process.
March 10, 2022
App was exactly what we needed. It helped make the fulfillment process seamless and support was fantastic when we needed help.
Thank you for recommending the app, we’re glad its helping streamline your fulfilment process and Thank you for appreciating the support, we try to assist our customers in any way possible.
March 1, 2022
I have been working on this for days. Downloading this app and chatting with their specialist I was able to set up all I needed in minutes. Thank you so much for simplifying my life
We are so glad that the app has reduced your work load and made it easier for you. We're happy that we were able to set up the app based on your requirements. Thank you for taking the time and leaving us a review. This means a lot to us.
Feb. 21, 2022
Great app easy to use and saves us a lot of time. Customer services always helpfull, quick en great. We now can expand worldwide!
Feb. 16, 2022
I highly recommend this app. It saves a lot of time for label creation if you have a FedEx account. You can customize the settings to your needs. There's also an option to auto-generate labels or to create the label manually. It also auto fulfill the order regardless of the option you choose for creating the label. Setting up the app is pretty easy, plus their support team is very helpful.
April 24, 2022
This app works great !!!! I like how helpful are the menus to setup your preferences and easy to follow. Additionally It is important to highlight that The Customer Support is fast and responsiveness with customer needs. This is the best for this app so I can trust and feel confident getting my FedEx Shipping Labels using this app. I would like to highlight how supportive is Addina from Customer Support, She was doing a great Job so I could move forward with this app. Well Done Addina !!!!!
Feb. 9, 2022
Awesome customer support!! Love this app so far, it is really simple to work and ship with, especially if you print the labels directly with them!
Feb. 1, 2022
I'm a new hire with my company and had little training. It was a pleasant surprise to hit the help button and receive a quick reply with a simple solution. Granted it was a simple operator error, but the quick reply was greatly appreciated