All reviews

Rating Breakdown

  • 5
    96% (520 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (539)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2022

I used this app to help better estimate what to charge customers for shipping and give estimated arrival times. Support was prompt and helpful.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

The one app you need if you want to ship FedEX from within Shopify - Super fast response times from support (top notch!)

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending the app and we’re glad that you are happy with our support. Good luck and feel free to reach us anytime!

5 / 5 Share

Jan. 6, 2022

This app is very useful for us. We needed some assistance to set it up correctly, and the customer support is also extremely helpful, and they are quick to resolve any issues.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

I give her 5 star because I cannot give 10. She was very friendly and professional, she fix something that has been an error for almost a year and no one knew. Thank you

Store

Cholys

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 4, 2022

We were looking for an app to easily integrate our FedEx account into our shopify. Though this app does not override the native features at the fulfillment screen, it is very easy to use and takes a ton of work off your plate to run FedEx. I must say, Jon whom is our rep has been outstanding to work with. It's like we didn't even have to do anything at all to get the app up and running. His efforts and service are the reason we will stick around.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. It was a pleasure working with you and setting up the app. We are always happy to help when you need assistance and wish you the best.

5 / 5 Share

Jan. 3, 2022

Prathyusha was such a help when it came to establishing my account. I appreciated the customer support I received.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

We have used this daily for over a year now. We are still happy with it. We used to copy and paste addresses into the FedEx Ship Manager. This saves us time and reduces errors. Whenever we have a question, someone is quick to help us.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your kind and encouraging words. It was a pleasure working with you and we look forward to seeing your Shopify store grow while we continue to support you.

5 / 5 Share

Dec. 29, 2021

Great customer support! Addina was incredibly helpful and quick to respond. When I was having trouble setting up the features and integrating it with my store, she got on a call with me the same day so we could screen share and she answered all of my questions!

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave us such a fantastic review! We’re happy to hear that you loved doing business with us. Your satisfaction is our priority. Thank you again for your feedback.

5 / 5 Share

Dec. 28, 2021

This app is excellent! I love to work with this FedEx app. Customer support is very kind. All of them are great and I am happy to work with them.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for recommending the app. It was a pleasure to onboard you to our Shopify app.

5 / 5 Share

Dec. 20, 2021

Super helpful support. The technician was able to share my screen and walk me though the set up questions, and checked to ensure everything was working properly.

Using app

10 days

Total reviews

3

Average rating

5.0

Developer Reply

We are happy to know that our support has helped in setting up the checkout rates for your store. Thank you for leaving us a great review.

5 / 5 Share

March 14, 2024

The app is amazing, allows me to do everything our company needs! Customer support is top notch, thank you Sibi for the help and I'm sure we'll have a great relationship with you in the future! Thanks!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave us this great review. We’re happy that the App satisfies your requirements and the support was helpful.

5 / 5 Share

Dec. 16, 2021

Wow. Where do we begin? We have been searching for a Fedex shipping app that allowed us to manage our business and complex shipping requirements with ease. Further to that, when we thought we ran into a roadblock with a massive holiday rush with hundreds of bulk orders for our perishable items, Prathyusha took the time to reach out and come up with a solution that exceeded all of our expectations. If you want to expand your Shopify shipping partners to include Fedex, look no further than Ship, Rate & Track for Fedex.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Glad to know that our solution has met your shipping requirements. This means a lot to us

5 / 5 Share

Feb. 8, 2022

Really happy with the support provided by the FedEx team. Was treated in a very professional way. Special thanks to Mrs. Addina for the help and assist, looking forward for more such services in the future. Cheers!

Store

Tea G

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2021

Really amazing support and app at all. Recommend everyone!! Thanks a lot for really fast solving my problem

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that our support has helped in setting up the rates. Thank you for recommending our app. This means a lot us.

5 / 5 Share

Dec. 7, 2021

We just installed this app and they have a wonderful customer and technical support. The app seems to be very accurate and they are very flexible and take note on the needs of the customer

Using app

About 16 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for leaving a review. Its great to know that you are happy with the app and the service.

5 / 5 Share

Dec. 7, 2021

As a growing business expanding into the international market, I found this app very user-friendly and efficient. The integration with my Fedex account was seamless and immediate. I would recommend this application to anyone. This customer service was very professional and prompt upon request and I feel comfortable knowing that if I need any help, it will not be far.

Using app

About 4 hours

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for recommending the app and its great to know that its helping you in your journey of growing your business into domestic and international markets.

5 / 5 Share

June 15, 2022

If you are doing most of your shipping fulfillment with Shopify, This is the best FedEx label solution as of December 2021, as Shopify only supports USPS, UPS, and DHL for shipping from the US. If you are using the FedEx website to fulfill, this will cut down the amount of time to at least 1/5, if not more. The only thing I cannot comment on is the shipping rates shown to customers in their checkout process. We use another app to calculate that. Lastly, their support team is great. We have had two or three problems with setup or software bugs, but they get back to us within an hour with solutions or workarounds. Bug fixes come in two or three hours following.

Store

CONTROL

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

useful app and best customer service ever! i would recommend to use this app, no more hand writing for orders :)

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for leaving us a review. Your feedback means a lot to us and we’re glad the app is meeting your requirements.

5 / 5 Share

Dec. 3, 2021

This app is awesome and exact fit to our requirement. Especially the support is too good and they were available everytime when the help is needed.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Glad to know that the app is the best fit for your shipping requirements. Thank you leaving us a review.

5 / 5 Share

Dec. 2, 2021

The team is always very helpful at fixing a bug if one arises, I've not had any issues really though. App usually performs perfectly.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Thank you so much for your positive feedback. We are glad to know that you are happy with the app and our service. Appreciate your business. Thank you.