PH Ship Rate & Track for FedEx
All reviews
Best app I found for FedEx shipping. Once you are familiar with the workflow and have configured it correctly - works as expected. They have great support too. They even call you back when you have requested it and solving your problem. They provide great remote support. Definitely can recommend them & their app!!
Awesome service, walked us through everything! We had great help from Sibi who answered all our questions and was very helpful.
Great App! super easy to use and so efficient! covers all the documentation needed to ship international and domestic!
Looks like a pretty straightforward way to apply FedEx OneRate to our online orders, creating easier choices and cheaper shipping for our customers. I worked with Shashi K. to set this up on a Zoom call, and he was great - knowledgeable and patient, talking me through my questions and testing all rates before finalizing. We were online together within 15 minutes of my phone call -- very reassuring to know that the Support team is so responsive.
Shashi Kumar helped me to ensure the app was set up correctly and ran through all of the features for me. The app appears to work well although we've only performed test orders to date. Shashi reassured me that if I need anything going forwards that we can get in contact anytime. Their support and service is spot on.
I had some issues setting up the app but I reached out to their support and got very quick help from Sibi F. They were able to set up a zoom call with screen share and he walked me through the entire integration. Very helpful!
This plugin is incredible! It's the only way to use Fedex with shopify. When I had small issues with the app their support team (Manohar V was excellent) quickly jumped to help me debug the issues. We worked on the problem for almost an hour until we fixed it. Very happy with this Shopify app!!
Extremely helpful and easy setup. Can't wait to get started. Onboarding with our FedEx account was super simple and we are happy with the results. Sibi was great and answered all the important questions.
Great company that has helped us with everything we need! Shashi even set up zoom calls to help us with any problems we had. Would highly recommend this to anyone as we are extremely satisfied with the service and their team !
There was an onboarding process which was quickly attended to by the support team! Great service! Thank you!!
Had a wonderful walk through about the process start to finish. Was encouraged to contact support if I had questions with Fedex. Manohar was helpful in all my questions. Also very helpful to return as shipments increased.
Great support and follow-up contact! A great dedicated team, willing to ensure the customer is satisfied with their product.
Shashi from ship, rate and track help us a lot with the configuration of the app on the page and help us to check that the rates will work
Very helpful onboarding. Like the integration with Shopify and how it self selects the appropriate box for the item. Allows for bulk processing of orders to save time. Sibi Firoz was very helpful. Had additional integration questions and they were answered with great help.
This app works great. Support team is very good and helpful, they are resolving all types of issues by using zoom meting
I love the Support that this App gives! Shashi Kumar is very hands on and gives great tech support. He was very concerned about my issue that i was having and went above and beyond expectations.Thanks for the zoom call and If i ever have a problem i hope to get you again.
Shashi helped tremendously with helping explain the workflow of the app for our first shipment using the app. It was very easy and explained by him perfectly. This app makes shipping much easier for our store that requires special shipping. 3/31/2023 Manohar was a great help in fixing the issues we had with product sizing and box sizing set up. Great customer service as always!
Love this app & their customer service! We are saving time & money by being able to print FedEx labels from our Shopify store. We used to manually type in the order addresses into FedEx.com which opened us up to incorrectly inputting the addresses. We also had to enter the weights & dimensions of each box. We contacted customer service to help us integrate our FedEx account with their app. Addina quickly responded to our email and had us all setup within the hour. We wish we would have set this up sooner.
This app is great and works well with our existing processes and work flows. The Support representative, ShashiKumar was fantastic during our implementation!
Excellent team that provides crazy service, thank you very much, after a long time of searching for an application that will make everything automatic for me in deliveries, I finally found it. highly recommend . Especially for the service of SHASHI KUMAR I GET AMIZING SERVICE FROM ABHILASH THIS GUY IS VARY PROFESSIONAL IS HALP ME VARY MACH TO UNTDSTAND HOW EVRITHING WORKS
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