PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
543
chart
#976
All reviews
Review RSS Feed
Dec. 1, 2021
I downloaded this app to integrate our FedEx account with our Shopify store, offer our discounted FedEx rates to customers and create FedEx labels. It works perfectly and their customer service is great. Jon walked me through the setup and gave very clear, patient instructions. One great feature I was not aware of when I downloaded the app is the box packing feature. Once you enter the dimensions of your products in the app, it automatically calculates the box sizes needed for an order based on those dimensions. Huge time saver. I am glad I found this app and highly recommend it.
Nov. 28, 2021
This app is worth the 5 stars just for the help from customer service. Sorting out the shipping is complicated however you do it, buy having this app it helps to integrate it to your checkout so customers can see live rates and any taxes. Plus it takes out any risk of copy/paste or re-typing customers address because you can print labels directly .
Thank you for recommending the app and we’re glad that the app saves you time and helps avoid errors. Thank you so much for appreciating the support team. We strive to provide a seamless shipping experience to our customers. Wishing you good luck.
Nov. 23, 2021
Great app -- very helpful in displaying rates and ship times to set the correct expectations for our customers. I have worked with Anees who was very knowledgeable and helpful in getting us all set up with Fedex integrations.
Thank you so much for recommending the app. We are glad to know that the App is making the shipping process easy and setting right expectations for your customers.
Nov. 22, 2021
I am only into day one .....but hands down the best customer support I have yet to see on the Shopify app store. I called to ask a question, they immediately got me on a zoom call and sat there with me for 30 minutes while I went through my first order batch. Beyond impressed.
Thank you for your appreciation and support. We always try to give our customers the best support possible.
Nov. 19, 2021
We use this app to ship our products around the US and to print labels quickly. The support was very attentive and helpful in the set up process. It took some time to confirm all of the account details, but they made sure to be responsive and see it through. Now that it's set up it makes printing labels so much faster.
Thank you so much for recommending the app and we' re happy that the app is helping you save time with faster label printing.
Nov. 17, 2021
Best service ever, I had a problem with FedEx One Rate, they respond me quickly and call me All fixed super
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We’re here for you anytime
Nov. 15, 2021
Really glad to be using this app. It is highly efficient and makes shipping with Fedex super easy. They also have great customer service. One of the agents, Addina, was very helpful and so patient in guiding through the issues that I was facing. Highly recommend this app!
At PluginHive it's our goal to make the shipping process as quick and as seamless as possible for the online merchants and to support them in all possible ways to achieve it. We are so glad that this was your experience. It's wonderful that you are enjoying using our application. Thanks so much
Nov. 12, 2021
The developing team was extremely helpful. I had some issues with the app and the team took only 1 day to help me fix it. Very very helpful. Totally recommend!
Using app
3 days
Total reviews
2
Average rating
5.0
Thank you for your review. We always strive to give the best to our customers. It was a pleasure working with you.
Nov. 12, 2021
Excellent customer support. Received a call back within 10 minutes after a ticket was submitted to the support team.
Glad to know that you enjoyed using our application and working with our support team. Thank you for posting a 5 star review. We appreciate your business.
Nov. 15, 2021
Addina has been very help with the process of setting up the app for us. This app is a game changer and we are very happy to be setting it up right before black Friday. I recommended is app to everything for maximum shipping efficiency AMAZINGGGGGGGG We was also followed up by Anees. She was able to put the final touches on our account we are all good to go.
Thanks a lot for recommending the app and great to know that you benefitted from it on the Black Friday. It’s wonderful to hear that you received great service and support at PluginHive. Thank you so much for supporting us with a five star review. We hope to work with you in future.
Nov. 10, 2021
Their support is extremely quick and responsive, and it just works. Enables all of the functionality we were looking for.
We are glad to know that our support was helpful to set up the FedEx rates. Thanks a lot for sharing your experience with us. This means a lot to us.
Nov. 5, 2021
I have contacted customer service many times regarding many concerns and they really helped a lot. We are trying to display the estimated shipping time at our checkout page by full integration, while maintaining 2 constraints: not showing the customers the exact courier company, nor the shipping cost. This is one of the few apps that provide this kind of integration and its really helpful!
Thank you so much for your positive feedback and specifically mentioning about the features. Your review means a lot to us. We are glad that you are happy with our solution. We look forward to serving you for many years to come.
Dec. 3, 2021
This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.
Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.
Oct. 29, 2021
The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.
We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.
Oct. 28, 2021
Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.
Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.
Oct. 26, 2021
A very well developed app with great features. Also, the customer support team is very prompt and helpful.
Thank you so much for recommending the app. It means a lot to us. Your success matters to us and we’re glad that our support team could help.
Oct. 25, 2021
One stop solution for our shipping label print. The support team *shoutout to Addina* really helped us a lot in setting up. The process took less than 24H, and all the team have quick responses. Very satisfied with their app and support!
Thank you so much for recommending the app and taking out the time to leave us this review. We’re glad our support team was of help.
Oct. 21, 2021
I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.
Thank you for sharing your experience. We are glad that our application and support has been helpful to you.
Oct. 20, 2021
Ship, Rate and Track for FedEx is a solid Shopify app that allows me to ship FedEx One Rate and have access to my company's negotiated shipping rates. The app works as expected and the customer service stands out. Jon was responsive and knowledgable. I couldn't have asked for more.
Thank you Rob. Working with you was a pleasure. We are glad to be of service and happy to know that the app works perfectly for your business requirements including the FedEx One rate and negotiated rates.
Oct. 19, 2021
Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows our customers to get live fed ex shipping rates which we needed! We can also print shipping labels and so much more. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!
Thank you for taking out the time to recommend our app. We’re glad you are happy with the support you’ve received. We value your success and will continue to ensure you have a seamless experience with the app.