All reviews

Rating Breakdown

  • 5
    95% (527 ratings)
  • 4
    3% (14 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (543)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2021

This app is Extremely helpful and helped us a lot. I highly recommend this app. The support team was great and they helped me with other context too.

Using app

3 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and appreciating our service. This motivates us to continue delivering excellent service.

5 / 5 Share

Oct. 29, 2021

The staff is extremely helpful! Setting up FedEx shipping is pretty complicated when it comes to getting your authentication key, printing test labels, etc. These guys were really helpful getting us approved with Fedex and customizing our settings so our negotiated rates showed currently.

Using app

11 days

Total reviews

4

Average rating

5.0

Developer Reply

We’re glad our team was able to help you streamline the FedEx shipping process with negotiated rates for your store. Thank you so much for taking out the time to leave us a 5 star review.

5 / 5 Share

Oct. 28, 2021

Extremely helpful and professional helping solve some issues with the commercial invoice settings. I highly recommend this app.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for taking out the time to leave us a review. We’re glad that our team could help you with the commercial invoice settings.

5 / 5 Share

Oct. 26, 2021

A very well developed app with great features. Also, the customer support team is very prompt and helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. It means a lot to us. Your success matters to us and we’re glad that our support team could help.

5 / 5 Share

Oct. 25, 2021

One stop solution for our shipping label print. The support team *shoutout to Addina* really helped us a lot in setting up. The process took less than 24H, and all the team have quick responses. Very satisfied with their app and support!

Using app

5 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and taking out the time to leave us this review. We’re glad our support team was of help.

5 / 5 Share

Oct. 21, 2021

I used this app to help integrate Fedex shipping on our website. It was seamless and John was very responsive and helpful in getting everything sorted out. It does exactly what we hoped it would and are very happy with the product.

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for sharing your experience. We are glad that our application and support has been helpful to you.

5 / 5 Share

Oct. 20, 2021

Ship, Rate and Track for FedEx is a solid Shopify app that allows me to ship FedEx One Rate and have access to my company's negotiated shipping rates. The app works as expected and the customer service stands out. Jon was responsive and knowledgable. I couldn't have asked for more.

Using app

2 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Rob. Working with you was a pleasure. We are glad to be of service and happy to know that the app works perfectly for your business requirements including the FedEx One rate and negotiated rates.

5 / 5 Share

Oct. 19, 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows our customers to get live fed ex shipping rates which we needed! We can also print shipping labels and so much more. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Using app

28 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for taking out the time to recommend our app. We’re glad you are happy with the support you’ve received. We value your success and will continue to ensure you have a seamless experience with the app.

5 / 5 Share

Oct. 14, 2021

Once everything is set up, which does not take long at all, the app helps to make the switch to using FedEx on Shopify pretty simple. The team at Pluginhive is quick to respond to any questions, and contacted us almost immediately to set up an onboarding call to go over the details of using the app. Very impressed so far!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for recommending the app and appreciating our support. It means a lot to us. Your success matters to us and we’re glad that our we could help.

5 / 5 Share

Oct. 8, 2021

I would like to say this is one of the best customer service I've had for any plugin I've downloaded in my digital career. Every time we have a question or something not working as we would like, there's someone at PlugIn Hive to help us. They are always an email or zoom call away. Thank you for your great responsiveness, you are really helpful and we feel really supported by your team ! :)

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that our support was helpful. Thank you so much for your kind words.

5 / 5 Share

Oct. 7, 2021

The app works perfectly. I had some issues that related mostly to not knowing how to use it properly and requested some technical assistance, which was was impressive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that our app meets your requirements. Thanks a lot for the review.

5 / 5 Share

Sept. 28, 2021

Very easy setup. The support we received during initial setup was beyond amazing. I would highly recommend this app for your FedEx shipping needs.

Using app

6 days

Total reviews

9

Average rating

5.0

Developer Reply

Thank you! We're glad that you had an amazing experience. It was a pleasure working with you.

5 / 5 Share

Sept. 24, 2021

App worked great and support was great to get us up and running fast. Unfortunately, we ended up going with UPS. If we ever switch to Fedex we will definitely use this app though.

Using app

2 days

Total reviews

2

Average rating

3.5

Developer Reply

Thanks a lot for the review. We are happy to know that our support was helpful. This means a lot to us.

5 / 5 Share

Sept. 22, 2021

Customer service is A++. I have installed many apps and have never experienced support quite like that of this app. They really wanted to make sure I was set up for success and Jon immediately scheduled a zoom meeting to take me through all the steps and make sure it was doing what I needed. Lastly, what a pain if you can't print labels! This app saved us with the ability to print Fedex labels and does exactly what it advertises. Thanks so much!

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Lisa, Thank you so much for your kind words; they mean a lot to us here at PluginHive. It was my pleasure to be of help to you. If you need any assistance, remember that we are just one call/email away. Cheers and take care!

5 / 5 Share

Sept. 21, 2021

The support team is super friendly and helpful. They reply quickly and always answer questions or fix any problem we may have. The app is really easy to use and we are able to generate as many labels as we need in a matter of seconds.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share your experience. We take pride in knowing our customers are happy with their store experience. We are happy that we were able to help you out with setting the FedEx Saturday Delivery special service. Thank you !

5 / 5 Share

Oct. 1, 2021

This app is very useful! Labels are generated within a minute. If there is trouble, assistants are immediately on the line to help. Great job!

Using app

15 days

Total reviews

18

Average rating

4.4

Developer Reply

Hi Dragonfly ,Thank you for taking out the time to leave this great review. It means a lot to us. And we’re happy to know that generating labels is now an easy job for you.

5 / 5 Share

Sept. 3, 2021

This app save our time and effort, as the owner Im less stress now that my staff will have zero mistake in booking the shipment

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We are glad to know that the app saves you time and effort in processing shipments and it is now error free. Thanks a lot for the review

5 / 5 Share

Sept. 2, 2021

Customer service was very helpful. I had a hard time with the installation initially, but I was very pleased once I got on the line with customer support.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your patience throughout the installation and on-boarding process and thank you for taking out the time to leave us a review. Feel free to reach out incase you are stuck with something.

5 / 5 Share

Aug. 23, 2021

This is a great app for creating Fedex labels with a support team that is very helpful and always prompt with their responses

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for recommending this app for creating FedEx labels. We are glad that our support team could be of help to you in generating labels for shipments to Peurto Rico

5 / 5 Share

Aug. 20, 2021

super helpful with issues and quick response time. must have app if youre using fedex with you shopify account.

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for recommending the app. Appreciate it. And glad to know our support team could help.