All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 20, 2020

This app had all the functionality that we were looking for! Setting it up and connecting it with our FedEx account was quite technical, though the support team walked us through and were very helpful, responsive, and even communicated with FedEx so that our account would be set up properly. Absolutely recommend it!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

great app thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

FedEx Rates, Labels & Tracking has helped us get much more accurate shipping rates for our customers. And the support team is extremely responsive and helpful. They were able to solve a technical issue with Fedex rate calculation that was generating wonky rates. We couldn't recommend the app more!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

If you want to set this app right, you will need support from them. Contact them support so they can help you or walk you through how to set it up. They were very patient with us to help us set this up and answered any questions we have until we fix any issues. After set up, creating the shipping label is super easy and Im glad I found this app. Super app I recommend.

Using app

Over 4 years

Total reviews

13

Average rating

4.4

5 / 5 Share

April 7, 2020

Using this app for generating labels, displaying rates and requesting pick-ups from Fedex. Everything is working great and it's so easy to use! The support team is amazing and handled getting everything working right with Fedex themselves. I Highly recommend using this app to integrate Fedex with your Shopify store.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2020

It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2020

Great customer service with the prompt response. Good app to integrate FedEx shipping in your Shopify store.

Store

PoaCure

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Easy to use, super helpful customer service. Works great with FedEx I'm glad I found this app . . .

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

After working with this app for 1,5 years we are still satisfied. The team constantly works to improve the app and solves minor issues that emerge. When there is a problem, customer service was quick in their response and solutions. This app makes our workflow a lot more efficient.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 4, 2020

This app is super intuitive to use and their customer service is great. I asked for some things to be adjusted on my labels as per Fedex guidelines and the turn around time for fixing it was really quick. It is also a cheaper alternative to upgrading your Shopify subscription (if not based in the US and cannot use Shopify Shipping). Highly recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2019

Glad we found this app, Does exactly what was needed. Great customer service. Thank you so much for this app!

Using app

Over 3 years

Total reviews

9

Average rating

4.6

5 / 5 Share

Nov. 27, 2019

The app really speeds up our processing of shipping documents, the support is top level, and their ability to make adjustments to enhance the product is great.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2019

I am just starting to use this app now and finding it a fantastic tool. Makes the shipping element so fast. I have especially appreciated the help I have had from Zeeshan at PluginHive to get it up and running for me. Incredibly helpful and generous with his time. Sarah

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2019

This app is greatly developed and has an amazing support staff. It is also the only app on the market that offers the ability to offer FedEx Published Rates in the online store allowing us to maximize profits.

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 4, 2019

I have worked with this time quite intensively over the past few weeks to get set up and they have been nothing but amazing. The quality of service has been wonderful and I would highly recommend both the app and the service.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

It turns out I did not need this app to perform the site function I was searching for, however Zeeshan with the support team still helped me find the solution when Shopify Support could not. Will return in the future! Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2019

This app is doing a good job. If something doesn´t run smooth the outstanding support team helps within a very short time.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2019

These guys make it so easy to solve shipping issues. They respond so quickly and take care of the issue fast. So glad I found you guys!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

It took us a while to get compliant with Fedex in order for us to start making labels but after that the team at PluginHive made all of our dreams come true! They did not initially have features that we wanted so they went ahead and developed them into the app for us and now it works so great! I am able to print multiple labels at a time easily & all my orders are automatically fulfilled which really reduces the amount of steps we need to take. This has been amazing. Thank you!!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

We have used this app for as an alternative to ShipIT and it has been good so far. We have had a few questions during the setup phase and the team have been very responsive, including developing features that we need that were not yet available.

Using app

6 days

Total reviews

2

Average rating

5.0