PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
541
chart
#451
All reviews
Rating Breakdown
Review RSS Feed
April 25, 2024
I was incredibly impressed by the promptness and efficiency of the support team as they reached out to assist me in setting up the app. Their responsiveness was unparalleled, and their proactive approach in ensuring a seamless onboarding experience was truly commendable.
Hi NailMaxx Team, We're delighted to see your recent review of the Shopify FedEx Shipping App by PluginHive! It's fantastic to hear that our support team impressed you with their promptness and efficiency during your app setup. We understand how important a seamless shipping experience is for your nail care business. Our app is designed for faster order processing, ensuring your top-quality nail products reach customers quickly and securely. We're glad our proactive approach helped ensure a smooth onboarding experience for NailMaxx. If you have any further questions about the app or need help customizing it to your specific needs, please don't hesitate to reach out to our friendly support team. They're always happy to assist you! Thank you again for choosing the Shopify FedEx Shipping App.
April 25, 2024
We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.
Hi Michael, Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky! PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz. Don't hesitate to reach out if you ever need anything in the future! Thanks again for choosing our FedEx app!
April 24, 2024
Every question was answering very quickly by Sibi. Thank you very much! Awesome support.
April 23, 2024
April 23, 2024
We had to schedule a call and support team was really quick to solve all of our questions
April 18, 2024
I had some technical issues setting it up but customer service was really helpful!
April 17, 2024
The best customer support I've ever experienced. A one-on-one intro call, helping me set everything up and answering all my questions.
April 15, 2024
I have had extemelly excellent service from Sibi from Pluginhive. I am so happy and content with the service I have received. He even went all out by calling me and allowing me to share my screen for support where I was having technical difficulties.
April 11, 2024
Great service and very responsive on issues that require troubleshoot. Thank you so much for the help and shout out to Sibi!
April 11, 2024
The app set up is intuitive but getting on A Zoom with Sibi made it lightning fast. Im excited!
April 5, 2024
Thank you for your support and help...Sagar he make our transaction so smoth and easy
April 4, 2024
We are very happy with this app. The customer service is very responsive and helpful. Highly recommend.
April 2, 2024
I had an exceptional experience with Sagar K S, who demonstrated remarkable patience and attentiveness to all my queries regarding the application. He skillfully guided me through its features, making the learning process smooth and enjoyable. The app itself is user-friendly, catering comprehensively to the needs of my new business. I plan to familiarize myself further with the application through practice, and I'm optimistic that FedEx will become the exclusive shipping option for my customers, thanks to its professionalism and efficiency.
March 18, 2024
Very responsive customer service and help when needed. The app has worked well for us and when issues have came up the customer service team was very quick to help.