All reviews

Rating Breakdown

  • 5
    80% (12 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    7% (1 ratings)
  • 1
    13% (2 ratings)
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5 / 5 Share

Feb. 23, 2024

I do not understand any of the negative feedback. This App is a 6 Star experience. Customer support is off the charts. Martin is the real hero here.

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Incredible support from these guys. While we we're setting up our first feed, their support proactively (without us requesting for support), went through the feed and corrected it for our newbie errors. First time we've ever seen that with any app developer. Also incredible nice app and backend dashboard, including many prebuild feeds for various sites - EXCELLENT!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your kind words - its great to hear 👍

5 / 5 Share

Feb. 17, 2023

This app is absolutely fantastic and the customer support is just as good. I've had no end of support requests promptly resolved and I always trust that any issues I have can be overcome quickly. I would 100% recommend Feed Donkey to anyone looking to build custom-structured product feeds using their Shopify store data.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

We are very thankful for your continued business and this supportive feedback, this is great to hear, truly thank you.

5 / 5 Share

Feb. 13, 2023

Great team to work with, excellent customer service. If you looking for feeds try Feed Donkey. It's our pleasure working with Amanda and Martin and they are always attentive!

Store

Fashamo

Using app

Almost 2 years

Total reviews

2

Average rating

3.0

Developer Reply

Many thanks, great to do business with a great brand like Fashamo!

5 / 5 Share

Sept. 27, 2022

We run an Enterprise Marketplace and have been struggling to find the perfect app that could support a multitudes of SKU spread across multiple expansion stores without a hiccup. Other apps either had limited features or charge ridiculously for some of the features. Feed Donkey was exactly what we needed and it had all the features at the best price possible. For anyone looking for an app to create Feeds to connect anywhere, Feed Donkey is the way to go. And their support just backs their awesome app. We were able to create custom feeds, especially that we had granular control on what we included in the feeds as well as the feed output. Worth every single penny, and would happily even pay more. Shout out to Martin for the awesome above and beyond support.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for these very kind words, we live for reviews like this & makes every ounce of effort worthwhile to be contributing in any way to your success 👍

5 / 5 Share

May 9, 2022

We were looking for a feed to connect our site to Vivino, the wine app. Other developers offered plans with many functions that we didn't need or wish to pay for—but Feed Donkey was able to provide just what we needed at a very competitive price. Martin helped us to set up product filters and location rules just the way we wanted them, and very quickly too. When it came to final implementation, It was a great disappointment to find that Vivino in our specific market requires a feed format not currently available from Feed Donkey, and we have unfortunately had to look for an alternative. I don't doubt that the same excellent service we received in setting up would have remained a feature of our subscription if only we had been able to pursue business with Feed Donkey.

Using app

10 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your supportive review, even though we couldn't serve your requirements at this time. Please rest assured we are working on this gap right now, so hope you dont mind if we try to reconnect when we have the .xml format implemented 🤞

5 / 5 Share

Nov. 24, 2021

If you need to easily build feeds for shopping and dynamic remarketing campaigns on Google, Facebook and other channels, Feed Donkey is the best app. I appreciate they offer a free plan up to 3000 skus/2 feeds. And their customer support has been outstanding!

Using app

8 days

Total reviews

3

Average rating

4.0

Developer Reply

Thank you for the kind words, we are always here to help out where we possibly can and very glad to have you on board 🐴

5 / 5 Share

Sept. 8, 2021

The best Shopify Data Feed app out there! The level of customisation and control is exceptional, and allows us to really tailor the feed to meet the needs of different marketing platforms both effectively and efficiently. The support Martin & the team have given us has been second to none; not only helping us with the feed creation but always on hand for any changes and optimisations we need to make at a very speedy pace.

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Many many thanks, as you know we love working with you guys. Its a complete pleasure to play any small part in your fantastic business 🌟

5 / 5 Share

Sept. 7, 2021

One of the best support team in business. Great app to create datafeeds of your products. There are many templates in Feed Donkey that will fit to almost all needs. But we had some special requirements for our project. Thanks to Martin and Amanda, we had a customized datafeed in about 30 minutes and all adjustments that need to be added after, were done in minutes, even if i asked them to add it weeks later. Feed Donkey Team you are all doing a great job! Thank you guys!

Store

Luxmall

Using app

Over 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks so much for your support and kind words - really really appreciated and we absolutely love 'special requirements' this is where Feed Donkey comes into its own! 🐴💪

5 / 5 Share

March 22, 2021

A really powerful app to create product feeds (Google, Facebook, etc...) with all the details you may need. After testing other apps, Feed Donkey is the only one I found to create with great accuracy several feeds. The support is also really fast and helpful when you need some help to create specific fields.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for the amazing positive feedback, hope all is well with you 👍 .. we are constantly striving to improve & understand how crucial data quality for ads is from our clients perspective

5 / 5 Share

Nov. 10, 2020

I have installed and used many different apps inside Shopify some good some not so good, Feed Donkey however, is a breath of fresh air. I needed some specific help with Google Local Inventory ads which can be tricky. The app installed and worked without any fuss and the support from Martin was superb, it's rare these days to get such quick timely and helpful support, to say Martin went above and beyond is a genuine understatement, thank you Martin. If you need a reliable Google Feed to support your Google PLA Shopping Ads and or Local Inventory Ads from your Shopify store, you need not look any further!!!!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2020

Martin at Feed Donkey has helped me setup my feed in less than 24 hours, we were live on Google Shopping then next day. The app UI and UX is amazing, which many other shopping feed building apps today are lacking, and that makes it super easy to learn and use. It's one of the necessary apps for making a shopping feed for any platform paired with stellar support and guidance.

Using app

About 1 month

Total reviews

8

Average rating

5.0