All reviews

Rating Breakdown

  • 5
    96% (366 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (373)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 21, 2026

We use FeedHub for our store, and Ricky provided exceptional support while helping us work through a fairly complicated setup. From the outset, he was professional, clear, and extremely patient, taking the time to make sure everything was configured correctly. Ricky went above and beyond to guide us through the setup, explain our options clearly, and ensure the feed was working exactly as it should. His support made what could have been a frustrating process feel straightforward and well-managed. It’s rare to receive this level of hands-on assistance. Huge credit to Ricky for his dedication and professionalism — an excellent experience all round.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Excellent Support Experience Ricky provided outstanding support and was extremely helpful from start to finish. He was quick to identify the issues, explained everything clearly, and guided me through the steps needed to get things resolved efficiently. He was patient, responsive, and very professional throughout the conversation, making sure all my questions were answered before wrapping up. It’s clear he knows the platform well and genuinely cares about providing good customer support. A great experience overall. Credit to Ricky and the FeedHub support team.

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Seamless Integration & Great Results! "This app made setting up my Google Product Feed incredibly easy. It handles currency conversions and stock updates without any issues. The interface is user-friendly and the support team is top-notch. Highly recommended for any e-commerce owner!

Using app

4 months

Total reviews

10

Average rating

4.9

5 / 5 Share

Dec. 18, 2025

So far, it’s been a great experience. We had a minor issue with the product feed not syncing to Meta, but support handled it quickly and efficiently. The customer service was excellent, Ricky was especially helpful, kept us informed throughout the process, and clearly explained the issue and the resolution. Solid support and a smooth experience overall.

Store

Avnzor

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Good support easy to install Works in 10 minutes

Store

BY MJM

Using app

About 16 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

So far it seems great. Had a slight issue with product feed not syncing to FeedHub but contacted support and it was dealt with incredibly quickly and fixed at their end. Customer service was great too, kept updated as to what the issue was and how they were going to fix it. They then updated me again when it was fixed.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

this is the best catalog app from shopify

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Had an issue but they solved it promptly. Good support

Using app

About 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 17, 2025

super unterstützung und super schnell!!! danke sehr aus Münster das war toll und ich kann die app nur empfehlen ;) super!

Store

berna

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2025

Straightforward & user-friendly app that uses Shopiy's native UI. Can use metafields to append product tittle + easy to set up AND / OR rules. Support is good. It could improve a bit by not sounding like they follow a script. Once they actually passed my enquiry to the dev team, the issue was solved straight away.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

Julie es una gran profesional,ayuda en todo momento para que sea mas facil usar la aplicacion, Muchas gracias,son un gran equipo y Julie mas. Buena Aplicación

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

just started using, support was quick.

Using app

29 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Extremely pleased with the fast and informative answers to my many questions.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

Very friendly and service orientated

Using app

About 7 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

July 17, 2025

This app is my favorite tool for managing and syncing Google feeds. It offers a wide range of filters and even supports localization for languages other than your store's default. The support team is outstanding, whenever there's an issue, they go above and beyond to find a solution quickly and efficiently. Highly recommended!

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2025

Using app

12 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 11, 2025

I don’t often leave 5 star app reviews, but this one definitely deserves it. I’ve tried most of the other Google Shopping feed apps on Shopify, but FeedHub is by far the easiest to implement. The tools are comprehensive and have helped ensure that my products are no longer receiving any “needs attention” errors from Google. I also received excellent support from Julie during setup—she was knowledgeable, efficient, and very helpful.

Using app

About 22 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

May 28, 2025

I want to sincerely thank Ricky for the outstanding support we received! Every issue we encountered was addressed quickly and effectively, with clear and step-by-step guidance that made everything easy to understand. Ricky showed great patience with all our questions and made sure we felt confident at every stage. What really stood out was the genuinely kind and empathetic tone of the conversation — it didn’t feel like standard support, but a truly helpful and human interaction. We definitely recommend the app and Ricky! :D

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 24, 2025

Ricky and Julie are top notch. This company is smart. They invest in customer service and success. Because of that, I think we will look for them for a) their other apps and b) custom development.

Store

NVX

Using app

About 23 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2025

Thank you Ricky for you help in checking our merchant feed.

Using app

About 1 year

Total reviews

4

Average rating

5.0