All reviews

Rating Breakdown

  • 5
    96% (363 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (369)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 16, 2022

Best customer service out there! Really enjoy the feature of that app and Ocean was awesome at the customer service

Store

Hooké

Using app

2 days

Total reviews

7

Average rating

4.7

Developer Reply

Hello Soft Services admin, This is Ocean from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards! Ocean OneCommerce

5 / 5 Share

Sept. 16, 2022

Great support with quick responses, they helped us with the configuration and everything went smoothly. Thanks

Using app

About 4 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hello Birchbox admin, This is Julie from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards! Julie OneCommerce

5 / 5 Share

Sept. 16, 2022

Đây là ứng dụng toàn diện cho tất cả những gì bạn cần làm với Facebook. Cảm ơn Julie đã hỗ trợ xuất sắc các vấn đề của tôi

Using app

About 2 hours

Total reviews

5

Average rating

5.0

Developer Reply

Xin chào admin của Orant Neon, Đây là Julie từ ứng dụng Socialshop, Cảm ơn bạn rất nhiều vì đã đánh giá tốt về ứng dụng của chúng tôi. Chúng tôi rất vui vì bạn đã có một khoảng thời gian tuyệt vời! Cảm ơn sự tin tưởng của bạn, chúng tôi rất cảm ơn vì một khách hàng tuyệt vời như bạn. Vui lòng liên hệ với chúng tôi nếu có bất kỳ câu hỏi hoặc thắc mắc nào qua trò chuyện trực tiếp hoặc gửi email cho chúng tôi theo địa chỉ [email protected] Trong trường hợp bạn chưa biết, blog Socialhead của chúng tôi là một trang thông tin tuyệt vời cho các nhà bán trên thị trường thương mại điện tử vì vậy đừng ngần ngại mà hãy truy cập để dùng thử tại https://onecommerce.io/blog/ Trân trọng, Julie OneCommerce

5 / 5 Share

Sept. 15, 2022

Great app! Easy to visualize all of your products, variants, etc. Easy integrations with Facebook, Google, etc. Customer Service is excellent.

Using app

About 18 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hello Soft Services admin, This is Ocean from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards! Ocean OneCommerce

5 / 5 Share

Sept. 13, 2022

I use these app for use multiple feeds in different countries. Its amazing. The support service are incredible. I recommend

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello SockAffairs admin, This is Ocean from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards! Ocean OneCommerce

5 / 5 Share

Sept. 12, 2022

Functionality and support is 10/10. Knowledgable and responsive, wish I'd found it sooner as it would have saved the whole team a lot of time.

Using app

2 days

Total reviews

15

Average rating

4.7

Developer Reply

Hello Luke, This is Niel from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards ! Niel OneCommerce

5 / 5 Share

Sept. 9, 2022

Rachel saved my day for FB feed! So impressed, great app and best customer service I've ever. Recommed 1000%

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi ComicsKingdom Admin, This is Rachel from Socialshop app. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from OneCommerce. Please refer to more details here: https://onecommerce.io/blog/ Best Regards ! Rachel OneCommerce

5 / 5 Share

Sept. 9, 2022

I have worked with many providers, and I must say that the customer service provided by the team at Social Shop is one of the best out there. My Customer Service Representative "Ocean" Was OUTSTANDING!!!! Because of her, I can not imagine using another application to manage my needs. Give OCEAN A RAISE!!!!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Watch Gang Admin, This is Ocean from Socialshop app, Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/ Regards, Ocean OneCommerce

5 / 5 Share

Aug. 31, 2022

Easy to install. Great help from Niel setting up the feeds I needed. Gave me some good tips as well! Looking forward to the continued use of the app.

Using app

9 days

Total reviews

11

Average rating

5.0

Developer Reply

Hi Supernerds Admin, This is Niel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Regards, Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 31, 2022

Great customer service! Just uploaded Facebook catalog (you can't upload more than one on the free plan) which Julie was very helpful with. My products keep getting declined for some reason so let's see what happens.

Store

Planted

Using app

About 1 hour

Total reviews

5

Average rating

4.8

Developer Reply

Hi Planted admin, This is Julie from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Julie Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 29, 2022

Excellent support from the app team. it is having excellent features like mapping fields and category selection.

Using app

4 days

Total reviews

14

Average rating

5.0

Developer Reply

Hi Cusack Lighting admin, Here's Ocean from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Ocean Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 29, 2022

This is the solution I've been looking for. After years of tearing my hair out with Facebook 'support', my questions have now been answered. This app solves all the problems the Shopify Facebook app creates and can't solve for. I was able to understand the app very quickly, due to a few years of dealing with FB ads and feeds, but if you're just starting out, there is a lot of written material to explain everything, you just need the time to read it. Failing that, the customer support was first class and I had a long email of questions that they were very willing to resolve in under half a day and also got on a video call to walk me through all my questions. If you're tired of dealing with Facebook support, do yourself a favour and just get this app. It is a relief knowing I now have good support and their team is clearly dedicated in finding solutions for their customers. Well done!

Using app

1 day

Total reviews

15

Average rating

4.9

Developer Reply

Hi Ocean Admin, This is Ocean from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Regards, Ocean Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 22, 2022

Just got set up with this app to assist with our FB/Insta channel. Ocean was a great help in getting us set up with the app and cleaning up the existing channel set up

Using app

About 13 hours

Total reviews

4

Average rating

5.0

Developer Reply

Hi Luna Chick admin, Here's Ocean from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Ocean Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 17, 2022

Julie was great at helping me setting up the google channel! The app works great on the facebook feed!

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Caketopia Dublin admin, Here's Julie from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Julie Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 17, 2022

Highly recommend. Very easy to use. Only take few seconds to build a FB catalog.Plus this app's support team is amazing. Really solve my problem.

Using app

1 day

Total reviews

4

Average rating

5.0

Developer Reply

Hi Powersmart USA Admin, This is Rachel from Socialhead Team. Thank you so much for your generous review and best wishes to you. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in the e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Best Regards, Rachel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 17, 2022

Rachel was a great help with the functions on the app. Very knowledgeable and assisted me quickly to setup the links between the app and facebook.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Complete Living admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your precious review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Rachel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 21, 2025

What else can I say about SocialHead support? 100% personal touch, 200% professional, 300% problem solving!!!! 1000% recomended :))) Thank you Ocean!! All the best to you and happy birthday !!!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Beanie Helmets Admin, Here is Ocean from Socialhead Team. First of all, I sincerely thank you for leaving your awesome review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Ocean Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 11, 2022

Felix was excellent and helped with everything! I wasn't sure what I was doing but he linked me to everything and helped me refresh with no problems - all resolved! AAA+++

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Bernadette, This is Felix from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Regards, Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 9, 2022

Felix has been incredibly useful throughout our process of getting approved in Google Shopping ads. I've been with shopify for years now and have never experienced this level of concierge support Felix makes you feel. Totally 1,000,000% Recommended.

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Tomas, This is Felix from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

Aug. 8, 2022

they have the best customer service ever, I had an issue and they provide me with the option of a zoom call to guide me through the whole process of fixing that for an hour which is the best thing that can ever happen to someone who has and issue, thank you so much for that.

Store

ariika

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Omar, Here's Felix from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed