All reviews

Rating Breakdown

  • 5
    96% (363 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (369)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 15, 2022

Wow! The technical support is amazing! Just using the chat, Ocean and Neil had both contacted us within the same day as downloading the app, asking if we needed any help. I had thought that the chat would be an automated response, (which is always annoying...) but NO, these were real people! Neil was so helpful! He found a few features that we had not finished setting up. Good job Socialhead!

Using app

About 24 hours

Total reviews

4

Average rating

4.8

Developer Reply

Hi Alberta Motorsports Sales & Salvage Ltd admin, This is Niel from Socialhead Team. First of all, I sincerely thank you for leaving a review. You are the reason for us to grow more and bring a better customer experience. Once again, thank you for trusting and using our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 15, 2022

great support. fast and good! love it! I use the app several weeks and it works really good! YOU CAN USE IT WITHOUT ANY DOUBTS!

Using app

21 days

Total reviews

4

Average rating

4.8

Developer Reply

Hi MIK Motoren GmbH Admin, Niel again from Socialhead Team. First of all, I sincerely thank you for your awesome review. I really appreciate your feedback and comment about your experience when using our app and loving my support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 15, 2022

Great app and very helpful customer service! Strongly recommend. If you are unsure of how to do something they are very happy to help.

Store

Maqio

Using app

Over 1 year

Total reviews

5

Average rating

5.0

Developer Reply

Hi Maqio, This is Ocean from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Ocean Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 14, 2022

This is a really useful app, with great features. It helps me with both organic and ads on Shopify, dealing with complex products. And the support is excellent.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gavin, This is Felix from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 14, 2022

Rachel was a great help. She helped me with everything I didn't know how to do to get started. I had several people try to help me before tonight but she was the only one that was able to help me.

Using app

12 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi Ranch and Famous Admin, Rachel again from Socialhead Team. First of all, I sincerely thank you for your awesome review. I really appreciate your feedback and comment about your experience when using our app and loving my support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Rachel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 13, 2022

Support so far has been amazing and the app is easy to use, Great functionality compared to others. One thing missing is ability to use collections to create sets in facebook.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Zone3 LTD Admin, This is Niel from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Best Regards, Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 13, 2022

Nice support. The team is very patient and guides you clearly. Recommend it if you're looking for a feed sync tool.

Store

AROLORA

Using app

4 months

Total reviews

3

Average rating

3.7

Developer Reply

Hi AROLORA admin, Here's Niel from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 10, 2022

Felix was fantastic help as soon as we started the live chat he jumped straight on a zoom call to walk us through the problems we were having which was as simple as upgrading our plan to resolve, his customer service is absolutely fantastic and we highly recommend this app and its support team. Thanks again Felix for all your help.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

Developer Reply

Hi Trent, This is Felix from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 8, 2022

Very useful app and customer service are amazing. Definitely recommend. My feeds look pretty good now.

Using app

8 days

Total reviews

7

Average rating

5.0

Developer Reply

Hi Berk, This is Niel from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

June 1, 2022

Very helpful app to advertise on social media. I recommend it for all shops Very helpful app to advertise on social media. I recommend it for all shops

Store

LAZADO

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Dear LAZADO, This is Ocean from the Socialhead Team. First and foremost, I want to express my gratitude for your thoughtful evaluation. We value your feedback and comments on your experience with our app and how much you like our help. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Ocean Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 31, 2022

Thank you so much! I am so gratefull.. Speedy Service and amazing training on screen sharing. This is so much better than my last facebook feed!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Boujee Boutique Here's Niel from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Niel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 30, 2022

我使用了Social Head這個應用程式,其中我有幾次有疑問,客服人員很熱心的幫助我,還給我了一些很好的建議及服務,這是我使用其他APP沒有感受到的。APP的介面漂亮,嵌入也方便。兼具功能性及美感,推。

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

嗨帕特里夏, 我是 Socialhead 团队的 Felix。 首先,我真诚地感谢您的评论。 您的意见是我们最大的财富。使用过程中若有其他不便,请联系我们获取支持! 再次感谢您信任我们的应用程序。 此外,我们正在开发一个关于所有有用信息的博客,这些信息可以帮助您使用 Socialhead 的所有应用程序在社交网络上开展业务。 请在此处参考更多详细信息:https://socialhead.io/category/shopify/ 此致! Felix Socialshop - Facebook、谷歌购物动态

5 / 5 Share

May 26, 2022

Amazing service! Felix walked us through the whole process and made it ever so easy. We are very pleased with this service and would definitely recommend.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Viva La Body admin or Mr. Hermicrab, Here's Felix from Socialhead Customer Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support. Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 26, 2022

Felix is amazing! he helped me fix a lot of issues and even jumped with me on 2 zooms! thank you so much for the help, amazing support from this app!

Using app

15 days

Total reviews

7

Average rating

4.0

Developer Reply

Hi Harel, This is Felix from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 23, 2022

AWESOME CUSTOMER SERVICE!!!...Felix was very help and patient with me to sync our two Facebook shop account to their more effective catalog data...GREAT JOB GUYS!

Using app

3 days

Total reviews

3

Average rating

4.3

Developer Reply

Hi Devon, This is Felix from Socialhead Team. Thank you so much for your generous review. We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you. In case you do not know, our Socialhead blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://socialhead.io/category/shopify/ Regards, Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 22, 2022

Very easy to use and great customer service helped me solve my problem. Compared with other similar applications, the price is slightly higher, but the problem is solved quickly

Using app

7 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi BGCOPPER Admin, This is Rachel from Socialhead Team. First of all, I sincerely thank you for your precious review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Rachel Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 16, 2022

Easy integration and great customer support that always goes the extra mile to solve all demands as soon as possible.

Using app

11 days

Total reviews

3

Average rating

3.7

Developer Reply

Hi Nino, This is Felix from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 13, 2022

Friendly and knowledgeable team, they go out of their way to help you with your questions. Felix was very efficient when I have started asking him tons of questions and he went step by step with me to make sure that everything was clear for me. Highly recommended! Well done.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Lights4Less admin, This is Felix from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Felix Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 8, 2022

I will give them 5 stars because of two reasons: First: the app is very easy to navigate and let's you arrange everything from their dashboard. You will need none to minimal effort to setup in advertising channel's own feed management sections. Second: the support is fast and tends to your needs hands-on. Recommended.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amongst Few admin, This is Abby from Socialhead Team. First of all, I sincerely thank you for your review. We really appreciate your feedback and comment about your experience when using our app and loving our support. If you need any further assistance, please let us know via our live chat or email us at [email protected] Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards ! Abby Socialshop - Facebook, Google Shopping Feed

5 / 5 Share

May 6, 2022

This is great app if you are running google shopping ads or facebook catalog ad, The support is just amazing.

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Hi Resinarthub admin, This is Niel from Socialhead Team. First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Besides, we are developing a blog about all the useful information that can assist you in doing your business on social networks with all the apps from Socialhead. Please refer to more details here: https://socialhead.io/category/shopify/ Best Regards! Niel Socialshop - Facebook, Google Shopping Feed