All reviews

Rating Breakdown

  • 5
    96% (363 ratings)
  • 4
    1% (5 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 98% (369)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 30, 2020

I love this app and the support team, for a free app the support team is top notch, they are quick to take any your request, Cheers to Annie the support staff who helped us a lot during the need...

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Dear Elilhaam, This is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

5 / 5 Share

Nov. 12, 2020

It's easy to submit the feed and I was able to get my products on Google Shopping. The support people were very helpful and solved all my problems. Thanks Tracie!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello Wagyuman store admin, I am Tracie from Customer Support of Sociashop. Im so glad to receive your feedback and to know that you are satisfied with our app. Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me. I will try my best to support you Warmest Regards, Tracie

5 / 5 Share

Nov. 10, 2020

Great app. Took the pain, stress and time away from creating a google shopping feed. Really easy to use. Seamlessly created a feed from my Shopify Store to Google Merchant Centre. I had a couple of queries which Annie form Socialhead customer services answered promptly and perfectly - extremely helpful. Cannot fault this app - superb.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear TYLER and TYLER, Here is Annie from Customer Support team. Thank you for your review and It's great to hear that you are enjoying our app. We are now working hard to improve it for the better. If you have further concern, please feel free to contact us, we are glad to help you. Have a nice day. Warmest Regards, Annie

5 / 5 Share

Nov. 6, 2020

Super app! Very quick to install and add the catalog feed. The support team was very helpful and quick to give an answer. We are very satisfied with this app

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello Secret Fauna store admin, I am Tracie from Customer Support of Sociashop. Im so glad to receive your feedback and to know that you are satisfied with our app. We will try our best to bring you better experience day by day. Thank you for choosing Socialshop. If you meet any issue while using our app, do not be hesitate to contact me. Warmest Regards, Tracie

5 / 5 Share

Oct. 27, 2020

Great app. Works perfectly to generate a feed for both google merchant and facebook catalog. Whenever I faced a problem support was responsive and helped me to solve the problem.

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 23, 2020

Thank you very much for your interest and relevance. Special thanks to Tracie. The whole team is great!

Using app

About 5 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

Easy to use and support very fast. Important is Free- the app still updates for the best in the future. Great work team!

Using app

8 days

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 18, 2020

When choosing a program, we focus on the functionality and quality of technical support. When choosing this program (an alternative to Google channel by Shopify), I counted on additional fields and very high-quality technical support, despite the fact that it is inconvenient to work in an outside program. At first: - the responses were very quick - many promises to refine and improve There was a lot of hope. In fact: - fields are very often transmitted incorrectly. We have to check / look for an error in the shopfy, and in their program, and in the merchant center. - synchronization with the merchant center every 3 hours. This is unacceptable if you regularly run promotions. The price display on the website and in the merchant center does not correspond to 3 hours or more (+ processing time). And time and clicks are your money that you lose. - you have to wait weeks for answers - I have not received a response to the request for the correctness of uninstalling the program ...

Using app

5 months

Total reviews

9

Average rating

1.8

5 / 5 Share

Sept. 17, 2020

First topic is This app is free and overall this is a good app. You may try it and the app owner very responsive. Thank you

Using app

4 months

Total reviews

17

Average rating

3.1

3 / 5 Share

Aug. 12, 2020

In progress, but very good onboarding process and a very usefull product tour that help to handle quickly with the app.

Using app

5 minutes

Total reviews

1

Average rating

3.0

2 / 5 Share

Aug. 7, 2020

I would love to rate this app highly but in the last 2 days, the entire site keeps going down. You can't even access the app website, I can't trust my catalog with a website that isn't stable and keeps crashing...going to pay for another app.

Using app

29 days

Total reviews

1

Average rating

2.0

5 / 5 Share

July 23, 2020

The app does just what it claims - and then some. Free? I'll pay for it. Supports up to 100K skus. Amazing.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Great App, do exactly with it says . very simple . very good support . solved a problem we had with other App that forced us to manually update the MPN every time the store synchronized . Great Support !!! very satisfied.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2020

Very easy app to use and their customer reps had been very helpful and responsive. Great app and excellent team!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hello Wonder Hoodie team, Thank you for your kind words! We are glad that you appreciate our support, and we will keep improving our app and our service for the better. If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out! Warmest regards, Vivian

5 / 5 Share

May 15, 2020

I needed an app that could feed multiple images to my Google Merchant Center account, which is how I found the Google Shopping Feed & Product app. Vivian and her team helped me resolve an issue and their responsiveness and customer service are excellent. The app is easy to use and I highly recommend SocialHead.

Using app

4 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello Rich, Thank you for your kind words! We are glad that you appreciate our support, and we will keep improving our app and our service for the better. If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out! Warmest regards, Vivian

5 / 5 Share

April 16, 2020

THE best free app for Google Shopping on Shopify, far better than the Shopify App. It is new and still adding features but already it has helped us solve getting a reliable feed to Google Merchant Center. This is a great place to start.

Store

Bunbury

Using app

6 days

Total reviews

5

Average rating

2.4

Developer Reply

Hello Dennis, Here is Vivian from Customer Support team, and I'm so glad to hear that you love our app! The team is really grateful for your feedback, and we will keep improving it with new exciting features. While you are using our app, if any issue arises or if you have any feedback, feel free to reach out via in-app live chat or email. We are always here to help you out! Warmest regards, Vivian

5 / 5 Share

April 10, 2020

Great app, Thank you very much for your help Support is fast and knowledgeable. Highly recommended!

Using app

6 days

Total reviews

6

Average rating

5.0

Developer Reply

Hello Dmitri, Thank you for your review! We are glad that you love our app, and we will keep improving it for the better. If you have any further inquiry while using our app, feel free to contact us, we are glad to help you out! Warmest regards, Vivian

5 / 5 Share

March 27, 2020

I'm very comfortable by using this app. It's an useful app that I'm looking for. Hope the team can develop more. Thanks the team :)

Using app

4 days

Total reviews

9

Average rating

4.7