All reviews

Rating Breakdown

  • 5
    93% (624 ratings)
  • 4
    3% (21 ratings)
  • 3
    2% (11 ratings)
  • 2
    1% (4 ratings)
  • 1
    1% (10 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Feb. 2, 2021

I could Install the App with just with a few clicks however benefits of the App still needs to be seen.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

Developer Reply

Dear Luxurionworld store admin, Here's Annie from Customer Support of Socialhead. First of all, I sincerely thank your comments. Currently, our app is working hard to build the best customer experience. we always respect true values so we want to entice you to believe in our honesty. If during the process of using, you have encountered inconvenience, we would love to receive information from you to assist you in handling it. We've also opened a new stream of support for you. Best Regards, Annie

4 / 5 Share

Jan. 27, 2021

Solventa las limitaciones que vienen de serie con la aplicación por defecto de Facebook en Shopify.

Using app

About 23 hours

Total reviews

5

Average rating

4.6

Developer Reply

Hola Esports Parra, Soy Annie de Atención al cliente de Socialhead. Recibí su revisión y estoy muy feliz de que le guste nuestra aplicación. Muchas gracias por sus comentarios y por elegirnos. Hemos mejorado la aplicación todos los días para brindarle una mejor experiencia. Si necesita más ayuda mientras usa nuestra aplicación, no dude en contactarnos. El más cálido saludo, Annie

4 / 5 Share

Jan. 23, 2021

If you could make it a little easier to organize shaing data bethween Shopify and facebook, that would be great. I realy think that your app is usefull and can be upgraded to something big.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi Lagermarket store admin, This is Annie from Customer Support of Socialhead. I received your review and I'm really happy that you like our app. Thank you so much for your feedback and for choosing us. We have been improving the app everyday to bring you better experience. If you need any further help while using our app, please don't be hesitate to contact us. Warmest Regards, Annie

4 / 5 Share

Jan. 10, 2021

it's good just I install but the setting is easy and good the app is great to use for google and Facebook shopping ads

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Hi Blackfridayinn store admin, Here is Annie from Customer Support Team. I sincerely thank you for trusting and using our app. We have been improving the app everyday to bring you better experience. If you need any further help while using Socialshop, please don't be hesitate to contact us Once again, thank you for choosing us. Warmest Regards, Annie

5 / 5 Share

Jan. 5, 2021

Great app to help get your product feed cleaned up and organized. Their support was super helpful and always had my questions resolved quickly. I loved that fact that I can limit the product feed to just one Shopify collection!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Dear Sean, First of all, I sincerely thank you for the review. Your compliments are the reason our app can provide a better experience for sellers. More than anyone else, we always want you to be able to use our app effectively. During using time, if there is any difficulty, please do not hesitate to contact our support team. We are always ready to help you! Best Regards, Vicky

5 / 5 Share

Jan. 5, 2021

Very quick and helpful chat service!! I had a problem with with feed mapping and I got a solution in 10 minutes. :-)

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hanks Brand Shoes store admin, I am Tracie from Customer Support of Socialhead. Thank you so much for your review and for choosing our app We are improving our app day by day to give you better experience. If you meet any issue while using our app, dont be hesitate to contact us Warmest Regards, Tracie

5 / 5 Share

Jan. 5, 2021

I have installed this app a few days ago. So far I am having issues in that my FB store doesn't get updated. I am busy with support (Vicky) to try and sort it out. The installation etc was easy and quick

Using app

9 months

Total reviews

8

Average rating

5.0

Developer Reply

Dear Hennie, First of all, I sincerely thank your review. Your remarks have tremendous meaning for us. Once again, thank you for your trust and for giving us the opportunity to assist you. Best Regards, Vicky

5 / 5 Share

Jan. 4, 2021

This APP is quite easy to use, and many conditions to set to get what I want. The support team is just amazing. Vicky responds so fast and patiently with every detail.

Store

icemoi

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear icemoi store admin, Here is Vicky from Socialshop Team First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for using our app. Best Regards! Vicky

5 / 5 Share

Dec. 31, 2020

I used this app and it has been very useful to me once again ! It’s been great working with Vicky from Social Head ! She has been very helpful in helping me set up my Facebook product feed

Store

ADAPTE

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Dear Mr.Ishani Behl I sincerely thank your review. This is my second time being honored to support you and I am very happy about that. Thank you for adding more motivation so that we can add new features and bring a better customer experience. Once again, I really thank you for using our app. Best Regards, Vicky

5 / 5 Share

Dec. 31, 2020

插件帮助了我许多,使我能够轻松抓取网站信息,为我的工作节省很多时间,客服Vicky很细心负责,对于问题耐心回答并积极解决所遇到的问题,推荐使用。The plug-in has helped me a lot, enabling me to easily grab the website information and saving a lot of time for my work. Vicky, the customer service staff, was very careful and responsible, patiently answered the questions and actively solved the problems encountered, and recommended it.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi sofeelwigs store admin, First of all, I sincerely thank your review. Your reviews contribute greatly to our team in building the app and the customer experience. In the process of using the product, if there is any inconvenience, please feel free to contact us. Thank you again for using our app. <3 Best Regards, Vicky

5 / 5 Share

Dec. 30, 2020

that very good team they're helping me set up and make me feel comfortable really they're telling you how to do if you want someting they're fixing for you now dont have to download many app belive me

Using app

4 months

Total reviews

10

Average rating

5.0

Developer Reply

Dear Arisara, Here's Annie from Customer Support of Socialhead. First of all, I sincerely thank your feedback. Currently, our app is working hard to build the best customer experience. If during the process of using, you have encountered inconvenience related to uploading products to feed, we would love to receive information from you to assist you in handling it. We've also opened a new stream of support for you by our best support specialist. We are looking forward to every second of your feedback! Best Regards, Annie

3 / 5 Share

Dec. 29, 2020

i think it helps some how and Some how not to be honest but i like it they way to connect with merchant center easy

Using app

About 2 months

Total reviews

1

Average rating

3.0

Developer Reply

Dear Snoopstore, Here's Annie from Customer Support of Socialhead. First of all, I sincerely thank your comments. Currently, our app is working hard to build the best customer experience. As partners of Facebook and Google, we always respect true values so we want to entice you to believe in our honesty. ❤️ If during the process of using, you have encountered inconvenience related to uploading products to feed, we would love to receive information from you to assist you in handling it. We've also opened a new stream of support for you by our best support specialist. We are looking forward to every second of your feedback! Best Regards, Annie

5 / 5 Share

Dec. 29, 2020

I'm having a problem with my Google Merchant Account. I have tried many apps to solve my problem. These apps save me. They also have a live chat. Very good support. And this is FREE...

Using app

12 days

Total reviews

1

Average rating

5.0

Developer Reply

Dear ModaFrills store admin, First of all, I sincerely thank you for your review. Your opinion is our greatest asset. If there is any other inconvenience during using time, please contact us for the support! Once again, thank you for trusting our app. Best Regards! Vicky

5 / 5 Share

Dec. 28, 2020

The customer support is prompt and efficient. Thanks a lot to Ami. Free app and quick service, nice! Recommended

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Maxiulan store admin, Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback. Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app. If you need any information details, don't be hesitate to contact us. Best regards, Ami

5 / 5 Share

Dec. 28, 2020

My products got approved amazingly on google feed when I use Social shop! Vicky from Social Head answered my enqiries on time and very helpful! The best part is that the app is free!!

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi Beauty Hive Co store admin, Here is Vicky from Socialshop Team. I sincerely thank you for trusting and using our app. Your opinion is the reason for us to grow further and bring a better experience to our customers. Once again, thank you for using our app. Best Regards, Vicky

5 / 5 Share

Dec. 27, 2020

i love this application,because more reach,more orders more visitors converted to purchase costumer

Using app

15 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello S R KIDS WEARS store admin, I am Tracie from Customer Support of Socialshop. I received your feedback and it encourages our team so much We will try our best to give you better experience in next versions. If you meet any issue while using our app, please dont be hesitate to contact us Warmest Regards, Tracie

5 / 5 Share

Dec. 25, 2020

Ami helped me went thru all the setting in my shopify. Even in 24 & 25 Dec!!! Very helpful and trustable partner for all shopify users Truthfully recommend to all shopify's users Clifton

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bigbutchman大隻佬美食宅配 store admin, Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback. Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app. If you need any information details, don't be hesitate to contact us. Best regards, Ami

5 / 5 Share

Dec. 25, 2020

Intuitive interface, easy to implement all product into FB store in few minutes. It's a must try app

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 24, 2020

Customer service is amazing. They have live chat and assist you. The app itself actually is good because you can further optimize versus the basic one that is from shopify. So far I am very happy with this app. I want to thank Ami for her help!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi 637beauty store admin, Here is Ami from Customer Support of Socialhead team. Thank you very much for your feedback. Your comment really motivates me and the technical team to continue improving the app and providing a seamless experience for our users. We'll try harder to give you a better experience with our app. If you need any information details, don't be hesitate to contact us. Best regards, Ami

5 / 5 Share

Dec. 23, 2020

I downloaded this app to help me grow in potential customers seeing me. As soon as I opened to check the app out I had an agent immediately assisting me! This is awesome as I have been so lost

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ember's Kiss Designs store admin, Here is Vicky from Socialshop Team, First of all, I sincerely thank you for leaving a review. You are the reason for us to grow and bring a new experience to our users. Once again, thank you for your trust and use of our app. ❤️ Best Regards, Vicky