All reviews

Rating Breakdown

  • 5
    86% (36 ratings)
  • 4
    2% (1 ratings)
  • 3
    7% (3 ratings)
  • 2
    2% (1 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 24, 2023

We've been using FetchApp for a long time and we've had no issues. It's incredibly easy to manager and add new products. You also get total control of setting the number of times a product can be downloaded, cancel orders or resend orders. I'd happily recommend it!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2023

Awesome app and very easy to manage for our shop

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2023

We've been using Fetchapp for over 10 years. We have over 1,000 downloads almost every day and Fetchapp has been very reliable and easy to use. Support has also been helpful and responsive when needed.

Using app

Almost 12 years

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your kind review, and Thanks for being with us for all these years!

5 / 5 Share

Feb. 23, 2022

We have used this app for about 10 years now for our software publishing company and have been extremely pleased with the function & support of this product. Very highly recommended.

Using app

Almost 10 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2022

App is well worth the money it costs. When I accidently delete a file off my computer it's nice that I have a backup aka this app. The only thing I wish could be different is to be able to add files to it while in the Shopify app and wish my customers could get a download all feature in their email links when their order has multiple digital orders. I did have an issue and they had great communication.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

Superb app in every way. Maybe even better, the customer support is outstanding - very attentive, friendly and always helpful. Highest recommendation: A++!!!!

Using app

34 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 26, 2021

Really amazing app, helped me a lot with shipping my digital products and license keys, the support team is very helpful and quick to respond, would definitely recommend giving it a shot.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

I use this app to sell hundreds of digital products on my shop. I really like how it works, it's very smooth and easy to use. Customer service is awesome.

Store

Doodl

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 12, 2020

We are using Fetch to send out redemption codes for a 3rd party services we are selling online and it has saved us hours of daily manual work by automating this process for us. Shopify integration is A+ and the Fetch support team is simply amazing. If you are selling digital products or like us, need to send your customers codes by email after they purchase digital services, Fetch is what you need.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 7, 2020

If you need digital downloads for your products... this is the app to do it. It has everything that you want.

Using app

7 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 20, 2020

Amazing app. Works with multiple files in one product that was exactly what I needed. Works flawlessly.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2019

I have only started using this app on Saturday evening and allready had a big respsonse to our download, I have been delighted with FetchApp, I had a wee issue but they have resolved this and I now know where to go if this happens again. Totally brilliant. I went for 50mb package. Definately gets 5 stars from us.

Using app

2 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 14, 2019

App does what it says it does. Easy, reliable and reasonably priced in my opinion. User interface etc. could be prettier, but that doesn't really matter in terms of our experience with the app.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 28, 2017

One of the best apps on the marketplace for our business, we have been using it now for for a few years without any issues.

Using app

About 10 years

Total reviews

13

Average rating

4.0

5 / 5 Share

July 19, 2016

Excellent. I don't have to do a thing when a xustomer orders and it all runs so smoothly. No problems over the 2 months I've been using it and I deal excusively in pdf downloads.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2015

We have used many apps from the Shopify App store, but this one doesn't even compare to the rest. Our business would not be the same without FetchApp! We sell stock photos at www.looklagoon.com and this app allows us to deliver the download links to our customers instantly upon purchase. The integration with Shopify is absolutely amazing - all you have to do is click "Import Products" and it does all the work for you. We host our photos elsewhere (some are very large files), and use FetchApp to deliver the links to our customers. We haven't seen any issues at all, and the customer service they provide is fantastic as well. There are so many excellent features that come with this app - customizable email templates, sales reports, and more. If you are looking for a way to offer digital downloads, FetchApp is definitely the way to go! Highly, highly recommend this app!!! A+++

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

May 14, 2015

After having used this App for over a year now, i can say that it is simple fantastic. It has never failed us once, it is easy to use and very easy to set up.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2013

This is a great app. It is very functional and powerful. It's a bit pricey, but since I'm selling only downloadable goods, it makes sense for me. It is certainly worth the money. Thanks Fetch!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2013

I have had Fetch for several months with no issues. Except maybe price. Easy to use and customize. Easy to extend download times if a customer has an issue.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2012

I just launched with FetchApp in the last week and so far everything has gone very smoothly. All the customers have been able to successfully download the book and best of all, I've had to do absolutely nothing!

Using app

--

Total reviews

1

Average rating

5.0