Firepush ‑ SMS & Web Push for Shopify

Firepush ‑ SMS & Web Push

Text marketing, push notifications for abandoned cart recovery

Rating

4.7

feedback

151

Reviews

chart

#4,527

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    9%
  • Less than a day
    19%
  • Less than a month
    32%
  • Less than a year
    30%
  • More than a year
    9%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its customer service, ease of use, and effectiveness in increasing sales. Many users highlighted the quick and helpful responses from the support team, the variety of features offered by the app, and the competitive pricing. Users also mentioned that the app helped them generate more revenue and improve their marketing efforts. However, there were a few negative reviews mentioning issues with billing and lack of response from customer support.

Highlights

Positive customer service and quick response time
Effective in increasing sales and revenue
Ease of use and variety of features
Competitive pricing
Issues with billing and lack of response from customer support

Rating Breakdown

  • 5
    85% (129 ratings)
  • 4
    9% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)

Reviews with Text

  • 100% (150)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Jan. 21, 2022

This company ILLEGALLY stole $70 from my bank account without any permission. I am filling a criminal complain against this company, and presenting it to Shopify. I want my money back and I want Shopify to take action against this, because they are scamming people. DO NOT INSTALL THIS!

Using app

2 months

Total reviews

21

Average rating

2.2

Developer Reply

All charges and terms of the plan must be accepted through Shopify billing window so we cannot charge until the merchant agrees with the terms. We also refunded the merchant full amount as we always do. When we contacted the merchant thorough email and Facebook, they started insulting us, being racist while we wanted to help them and explain the charges. We reported this to Shopify, hopefully action is taken.

5 / 5 Share

Sept. 28, 2021

Firepush team go to great length to see that you succeed in your marketing efforts with several tips.

Using app

20 days

Total reviews

12

Average rating

4.6

5 / 5 Share

Sept. 10, 2021

Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)

Using app

Over 2 years

Total reviews

7

Average rating

4.6

5 / 5 Share

July 17, 2021

If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.

Using app

About 3 hours

Total reviews

8

Average rating

4.8

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more