Firepush ‑ SMS & Web Push
Text marketing, push notifications for abandoned cart recovery
Rating
4.8
feedback
789
chart
#3,861
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
3%
-
Less than a month
26%
-
Less than a year
54%
-
More than a year
16%
Reviews Summary
The reviews for the app are mostly positive, highlighting the excellent customer service provided by the team. Users appreciate the ease of use, effectiveness of the app in marketing efforts, and the various features it offers, such as push notifications, SMS campaigns, and order confirmations. The support team is praised for being responsive, helpful, and going above and beyond to assist users with any issues or questions. However, there are a few negative reviews mentioning concerns about pricing changes and unauthorized charges, which have led to some users questioning the app's trustworthiness and value for money.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Sept. 27, 2022
Okay, for the people that are in doubt because of the price of this app. Just want to let you know. We've been using your app for 2 days now, maybe to early to tell, but we just love the performance! Till now, worth every penny. The design of the app is just very simple and it also includes push notifications, what is in my opinion a great way to reach customers too.
June 11, 2022
The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.
April 5, 2022
FirePush has been absolutely amazing, they answer every question I have and make it so clear and simple. Amazing!
Jan. 21, 2022
This company ILLEGALLY stole $70 from my bank account without any permission. I am filling a criminal complain against this company, and presenting it to Shopify. I want my money back and I want Shopify to take action against this, because they are scamming people. DO NOT INSTALL THIS!
All charges and terms of the plan must be accepted through Shopify billing window so we cannot charge until the merchant agrees with the terms. We also refunded the merchant full amount as we always do. When we contacted the merchant thorough email and Facebook, they started insulting us, being racist while we wanted to help them and explain the charges. We reported this to Shopify, hopefully action is taken.
Jan. 3, 2022
Super helpful, attentive with customers, and seeking genuine business growth. Just learned about the plan upgrades, and they are so helpful. It motivated me to consider the Pro plan in the near future. Happy to use this app!
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