Firepush ‑ SMS & Web Push
Text marketing, push notifications for abandoned cart recovery
Rating
4.7
feedback
148
chart
#3,920
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
19%
-
Less than a month
33%
-
Less than a year
30%
-
More than a year
8%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its excellent customer service, user-friendly interface, and effectiveness in increasing sales. Many users highlighted the quick response times of the support team and the personalized assistance they received. The app was also commended for its features such as web pushes, SMS campaigns, and order confirmations, all at a competitive price. However, there were a few negative reviews mentioning issues with unauthorized charges, lack of response from customer support, and pushy review requests.
Highlights
Review RSS Feed
All reviews
Jan. 21, 2022
This company ILLEGALLY stole $70 from my bank account without any permission. I am filling a criminal complain against this company, and presenting it to Shopify. I want my money back and I want Shopify to take action against this, because they are scamming people. DO NOT INSTALL THIS!
All charges and terms of the plan must be accepted through Shopify billing window so we cannot charge until the merchant agrees with the terms. We also refunded the merchant full amount as we always do. When we contacted the merchant thorough email and Facebook, they started insulting us, being racist while we wanted to help them and explain the charges. We reported this to Shopify, hopefully action is taken.
Sept. 28, 2021
Firepush team go to great length to see that you succeed in your marketing efforts with several tips.
Sept. 10, 2021
Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)
July 17, 2021
If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.
June 24, 2021
The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.
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