All reviews

Rating Breakdown

  • 5
    88% (141 ratings)
  • 4
    7% (12 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)
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5 / 5 Share

Sept. 28, 2021

Firepush team go to great length to see that you succeed in your marketing efforts with several tips.

Using app

20 days

Total reviews

11

Average rating

4.9

5 / 5 Share

Sept. 10, 2021

Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

July 17, 2021

If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.

Using app

About 3 hours

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 28, 2021

Great app all around! They offer so much in this one app such as order confirmation, web pushes, promos creation, refund confirmation, etc. for both SMS and email. It is well worth the purchase.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2021

i used this app for web push. excellent service their customer support is top notch. I have had a recent experience with increasing web push messages, and i get great rate and help.

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 15, 2020

Customer service rep was very quick to respond and helpful to guide me through the process of what I wanted to do.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 29, 2020

Emily for Firepush Customer Service helped us a great deal on the Black Friday weekend when we reached our web push limits and she opened up more slots for our promotions free of charge for this particular situation. Thanks Emily!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2020

your service for a small owner like me is so helpful your customer service is so helpful and responsive at any time! my customers love the text reminder feature it was a quick for me to see how much business i was losing with out this feature before!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

This app is very easy to use, the automatizations give results faster and the support team is awesome, they respond very quick, it help me to apply customizations, i really like this app

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 25, 2020

Very easy to use and configure SMS campaigns, with lots of options. The customer service I've received when I did have issues, which has not been often, has been exceptional. Very responsive and helped me fix issues right away.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

The app works well. Customer service was great. We had an issue after hours on a critical sales night and customer service took care of it right away.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 12, 2020

We, at Weaverstory.com have been using Firepush for a while now. Needless to say, the reason being their excellent customer service clubbed with a reliable product. Will recommend them to all those who are exploring Web push notification service for their business.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2020

Firepush just gets better and better with time. From first week installed lifted conversions and revenue. Tech support is always online and had answers to all our questions. One of our top revenue producing apps. Highly recommended.

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 22, 2020

I just started and loving it so far! -- User friendly, easy navigation, and great pricing as well! :) n

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

May 18, 2020

One of the essentials of my online store as the push notifications are a better alternative to popups that most annoys most lead anyways.

Using app

About 1 month

Total reviews

24

Average rating

5.0

5 / 5 Share

May 8, 2020

I used this app to send text marketing to my customers. The app is so efficient and the live support is super fast and responsive. Awesome investment. I am super happy with it.

Using app

About 2 hours

Total reviews

6

Average rating

4.3

5 / 5 Share

April 30, 2020

The app is great and the customer service is excellent. Solid bang for the buck. Highly recommended!

Using app

About 1 hour

Total reviews

3

Average rating

3.7

5 / 5 Share

April 19, 2020

Learning to figure out SMS and found this app. Decided to install and play with it.Since I installed, every question I came across the customer support team has been excellent in helping me resolve it. They even send helpful videos to understand functionality better or access hidden data. I can't speak to the sales portion yet because we are still working on it. Would write update once that happens. Pricing is fair. So far my experience has been great. Would highly recommend.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2020

very good app and customer service .....highly recommended....hope we get same feedback in future....thanks again

Using app

About 4 hours

Total reviews

4

Average rating

4.3