Firepush ‑ SMS & Web Push for Shopify

Firepush ‑ SMS & Web Push

Text marketing, push notifications for abandoned cart recovery
Developer
Firepush Ltd
Rating
4.8
Feedback
161
Reviews
Chart
#3,432
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are mostly positive, highlighting the excellent customer service, ease of use, and effectiveness in increasing sales. Users appreciate the app's features like web pushes, SMS campaigns, and order confirmations. The customer support team is praised for being responsive, helpful, and providing personalized assistance. However, there are a few negative reviews mentioning issues with pricing changes, glitches in the admin area, and unresponsive support in some cases. Overall, the app seems to have a strong reputation for driving sales and offering valuable marketing tools to ecommerce merchants.

Time spent using app
How long merchants keep the app installed.
Less than an hour 7%
Less than a day 17%
Less than a month 25%
Less than a year 19%
More than a year 6%
All reviews
1 / 5 Share
June 11, 2022

The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.

Store Using app Total reviews Average rating
DirtBound Offroad 12 months 2 1.5
5 / 5 Share
Sept. 10, 2021

Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)

Store Using app Total reviews Average rating
Earth Family Crystals Over 2 years 10 4.3
5 / 5 Share
July 17, 2021

If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.

Store Using app Total reviews Average rating
Westend Supplies About 2 years 1 5.0
5 / 5 Share
June 24, 2021

The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.

Store Using app Total reviews Average rating
Parfumfrance.com About 3 hours 8 4.8
5 / 5 Share
Jan. 28, 2021

Great app all around! They offer so much in this one app such as order confirmation, web pushes, promos creation, refund confirmation, etc. for both SMS and email. It is well worth the purchase.

Store Using app Total reviews Average rating
The Noble Caballero LLC 2 months 3 5.0

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