Firepush ‑ SMS & Web Push for Shopify

Firepush ‑ SMS & Web Push

Text marketing, push notifications for abandoned cart recovery

Rating

4.8

feedback

789

Reviews

chart

#5,021

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    3%
  • Less than a month
    26%
  • Less than a year
    54%
  • More than a year
    16%

Reviews Summary

The reviews for the app are mostly positive, highlighting the excellent customer service, ease of use, and effectiveness in increasing sales. Users appreciate the simplicity of the app's design, the variety of features like push notifications and SMS campaigns, and the responsive support team. Many users mention the quick and helpful responses from customer service, making it easy to set up and navigate the app. Additionally, the app is praised for its affordability and the ability to customize marketing campaigns to target specific customers.

Highlights

Excellent customer service and quick responses from the support team
Ease of use and effectiveness in increasing sales
Affordability and customization of marketing campaigns
Simplicity of design and variety of features like push notifications and SMS campaigns

Rating Breakdown

  • 5
    84% (663 ratings)
  • 4
    13% (105 ratings)
  • 3
    1% (9 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (12 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 27, 2022

Okay, for the people that are in doubt because of the price of this app. Just want to let you know. We've been using your app for 2 days now, maybe to early to tell, but we just love the performance! Till now, worth every penny. The design of the app is just very simple and it also includes push notifications, what is in my opinion a great way to reach customers too.

Store

Wavess

Using app

28 days

Total reviews

5

Average rating

5.0

1 / 5 Share

June 11, 2022

The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.

Using app

12 months

Total reviews

2

Average rating

1.5

5 / 5 Share

April 5, 2022

FirePush has been absolutely amazing, they answer every question I have and make it so clear and simple. Amazing!

Using app

4 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Jan. 21, 2022

This company ILLEGALLY stole $70 from my bank account without any permission. I am filling a criminal complain against this company, and presenting it to Shopify. I want my money back and I want Shopify to take action against this, because they are scamming people. DO NOT INSTALL THIS!

Using app

2 months

Total reviews

16

Average rating

2.1

Developer Reply

All charges and terms of the plan must be accepted through Shopify billing window so we cannot charge until the merchant agrees with the terms. We also refunded the merchant full amount as we always do. When we contacted the merchant thorough email and Facebook, they started insulting us, being racist while we wanted to help them and explain the charges. We reported this to Shopify, hopefully action is taken.

5 / 5 Share

Jan. 3, 2022

Super helpful, attentive with customers, and seeking genuine business growth. Just learned about the plan upgrades, and they are so helpful. It motivated me to consider the Pro plan in the near future. Happy to use this app!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

All reviews

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