Firepush ‑ SMS & Web Push
The reviews are overwhelmingly positive, with many merchants praising the app’s ease of use, broad feature set, and especially its customer support. Users frequently mention that the team is responsive, helpful, and willing to go above and beyond with setup guidance, troubleshooting, videos, and strategy advice. Many reviewers also report tangible business benefits such as increased sales, better customer retention, improved abandoned cart recovery, and strong ROI from SMS and push notification campaigns. Pricing is also often described as fair or competitive, and several merchants appreciate having SMS, email, and web push tools in one place. The main negatives center on reliability and support consistency for a small number of users. Some reviewers mention glitches in the admin area, errors, difficulty activating features like abandoned cart sequences, or slow/no response from support in certain cases. A few comments also raise concerns about pricing changes or limited functionality they wish were improved, such as mobile editing or easier contact acquisition. Overall, the sentiment is strongly favorable, but the negative reviews suggest occasional technical issues and customer service inconsistency can be frustrating when they occur.
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The app works ok, the admin area is glitchy is always says there is an error and to email support. Pricing was $23 on our account and now they are changing the price to $136 a month, what a huge scam. Get customers at a lower price then jump it 7X... I don't know if we will keep using it now that it's that costly.
Firepush team go to great length to see that you succeed in your marketing efforts with several tips.
Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)
If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.
The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.
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