Firepush ‑ SMS & Web Push for Shopify

Firepush ‑ SMS & Web Push

Text marketing, push notifications for abandoned cart recovery

Rating

4.8

feedback

147

Reviews

chart

#5,349

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    19%
  • Less than a month
    33%
  • Less than a year
    30%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app for its effectiveness in increasing sales, user-friendly interface, and excellent customer service. Many users highlighted the quick response times and helpfulness of the support team. The app is commended for its features such as web pushes, SMS campaigns, and order confirmations, all contributing to a seamless marketing experience. However, there are a few negative reviews mentioning issues with billing, lack of response from customer support, and pushy tactics for reviews. Overall, the app seems to be highly recommended for its functionality and customer service.

Highlights

Positive customer service and quick response times
Effective in increasing sales and marketing efforts
User-friendly interface and features like web pushes and SMS campaigns
Issues with billing and lack of response from customer support
Some users find the review process pushy

Rating Breakdown

  • 5
    86% (127 ratings)
  • 4
    9% (13 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 100% (147)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Sept. 28, 2021

Firepush team go to great length to see that you succeed in your marketing efforts with several tips.

Using app

20 days

Total reviews

12

Average rating

4.6

5 / 5 Share

Sept. 10, 2021

Very Great customer service and really great response time even though their team is on the opposite side of the planet from me. Their app is also pack full of awesome features and their price is very competitive to better than other apps that do the same. all in all, I would give them 10 stars if I could :)

Using app

Over 2 years

Total reviews

8

Average rating

4.6

5 / 5 Share

July 17, 2021

If I could 100 STARS I would. This program made us money and the best part was the customer service to help us make that money was amazing. They have short videos they make on the fly to show you exactly what you can do...They are personal made just for you. If you want to increase your sales and marketing this APP is AMAZING.....we used if for over 2 years now.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 24, 2021

The best customer service ever! The app is also fantastic !!!! Easy to use ! Good experience ! Customer support is very pro.

Using app

About 3 hours

Total reviews

8

Average rating

4.8

5 / 5 Share

Jan. 28, 2021

Great app all around! They offer so much in this one app such as order confirmation, web pushes, promos creation, refund confirmation, etc. for both SMS and email. It is well worth the purchase.

Using app

2 months

Total reviews

3

Average rating

5.0

All reviews

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