Vapel1fe review for Firepush ‑ SMS & Web Push

Dec. 30, 2016

Final Update: Wow. Just wow. It doesnt seem like this company has ANY professionalism as well. I dont know if some companies just have more respect than others, but my experience with people like Shopry (does the product review add ons) is amazing. A lot of different companies are good here. Then you have this guy Tom. Who is trying to threaten me to leave negative reviews for my store if I update my review with them. Really? Sounds like some people dont know how to act, here is there response when I told them I was coming back to them. https://goo.gl/WjTnJF WOW, all the lies? I have never edited this review, scroll down and everything is either opinion or promised and never received. Again I SPOKE TO THIS person on google hangouts when he first started. Calling a lead/customer a liar is CROSSING over the boundaries. Check out this additional threatening comment https://www.dropbox.com/s/4yxy7pruusuncec/Screenshot%202016-12-28%2015.21.23.jpg?dl=0 and this shows you the style and grace of this company. I will be reporting this company to shopify and I PRAY that they block them. Leave negative reviews for my site? You do realize that if I can SHOW google youre not a customer and your just an irrate person that DOESNT get along with an employee over an online dispute is against there tos. Again, to all people thinking about using them, go somewhere else. Aimtell is the better option (not as user friendly), but WAY more professionalism than this company. Also I will tell you that even by that screenshot they want you to go their competitors. Another Update: The other day we spoke for about an hour via google hangouts to discuss what can be done to be fixing it. I told him everything and told them when they adjusted it and fixed it ill fix my review. They didnt fix it. Why does this not surprise me. If I ran my business with these morals I would be out of business. I dont understanf when people say it cant be coded in a day, look at product reviews add on, they blast things out in less than 5 hours and they speak english very well and get things done NOW. I am sorry but the longer I wait for this app to repair I will keep my low rating up. Well after using these guys for a week I can tell you that they didnt live up to the expectations i thought they would. For the first couple days it seems cool because its so simple because it shows you shipping notifications and what not. I wanted to remove the price drop pop up and even deactivating it it stayed there. Then I messaged them and was told I have to wait when I asked for updates on this. Wait a day, wait a day. Yeah i was tired of hearing that. I am a man of my word, if I say im going to do something ill do it. Keep the other stars up because if you want simple then this is it. There is no way for advanced notificatins (was told this is coming by thursday on friday still wasnt done) and custom campaigns. Both never happened. Thanks anyway. Let me also add the next issue your going to run into is the pop up is NOT configurable in a sense where you can design it for EACH notification. Its all or nothing. This isnt so high maintenance where you have to add events and what not. This is for the important ones. Couple issues with launch, some of the pictures even the ones they use dont actually take up the whole left side of the banner. Also the biggest issue I have is not that simple of one. I am taking away a star just because for their notifications YOU CANT get the javascript or link for notify when available or any of the notifications by default. You have to deal with their cumbersome design (not horrible but not great). Then the next one im taking a star away for cart notifications. For delivery what if we dont have a cart page and its a pop up? They have to go to their account to subscribe to it. Again should have access to put this on whatever page you want to track delivery and shipping.