Ground-Based review for Firepush ‑ SMS & Web Push
April 15, 2019
Terrible app, do not waste your time. Would not activate the abandoned cart sequences after spending a lot of time configuring it. Reached out to support and after 3 days no answer at all. I told them I would leave this review unless they got back to me, still nothing. Try something else instead.
We are really sorry you have not received support on time. Unfortunately we are not online 24/7 And support during weekends might be with small delays. The reason you could not activate abandoned cart messages is suspicious activities when system checks certain things and suspends account for further investigation. We do that so to avoid situations when somebody hacks merchants account and uses it to send malicious messages to their customers. We are more than happy to assist you during working hours. Lets have a quick call and check what we can do for you.
Text marketing, push notifications for abandoned cart recovery