All reviews

Rating Breakdown

  • 5
    96% (51 ratings)
  • 4
    4% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)

Reviews with Text

  • 92% (49)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 10, 2025

Great customer support, easy platform to use to boost sales and showcase products with UGC content

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Great customer service

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2025

Top, application facile à installer, et le service client a été là pour m'aider à resoudre à la réalisation. Facile à utiliser. Recommande!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

Very useful app. The interface is very well developed, and the CS staff is really supportive and helpful. Solved my issue very fast.

Store

Cafuné

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Excellent support and great app to use, thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

Setup was smooth it took maybe 10-15 minutes to connect my Shopify store and sync up some product videos. I’m still working out where all the videos will show best (homepage vs product pages), but love that I can embed them into emails through Klaviyo later.

Using app

17 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Great app with excellent service - loved being able to have a Zoom call for assistance on what turned out to be a simple fix. Thank you!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

Good customer service

Store

Phomemo

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2025

Great app with excellent support Liking the app so far, it’s been smooth to set up and works well for our needs. The customer support team has been super helpful and responsive whenever we’ve had questions. Thanks!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2025

Excelente soporte, te ayudan a solucionar los problemas que van surgiendo.

Using app

9 months

Total reviews

1

Average rating

5.0

4 / 5 Share

July 8, 2025

Using app

7 months

Total reviews

3

Average rating

4.3

5 / 5 Share

June 24, 2025

very good!

Using app

4 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 24, 2025

Store

Syruvia

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 29, 2025

For me, it'sn't just about embedding videos. It's about creating an interactive experience. I love the option to add quizzes within the videos – it's a good way to capture attention. Honestly, it's making my site a more fun place to shop, and that translates into longer visits.

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

April 28, 2025

goog

Using app

12 days

Total reviews

8

Average rating

5.0

5 / 5 Share

April 7, 2025

Our team recently added Firework to our website and have had the best experience. The team is incredibly hands on, response times are 24/7 and communication clear. The implementation process was simple and the app itself is incredibly intuitive, a great user experience all around.

Store

MERSEA

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

April 3, 2025

I added shoppable videos to my product pages, and customers love clicking through them. Setup was easy, Just wish I installed it earlier!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 11, 2025

I had the pleasure of receiving support from Rebeca and Geevan, and I must say they were absolutely fantastic! Both were incredibly friendly, patient, and genuinely helpful throughout the process. They made sure all my concerns were addressed promptly and with a positive attitude. It's rare to come across such attentive and supportive customer service, and I truly appreciate their efforts in making my experience with the Firework App so much smoother. Thank you, Rebeca and Geevan, for your outstanding support!

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2025

转化效果好,视频赋能销售提升,有很好的客户成功支持,手把手帮助我们优化转化

Using app

25 minutes

Total reviews

1

Average rating

5.0