Firework Shoppable Video & UGC

Great customer service

Top, application facile à installer, et le service client a été là pour m'aider à resoudre à la réalisation. Facile à utiliser. Recommande!

Very useful app. The interface is very well developed, and the CS staff is really supportive and helpful. Solved my issue very fast.

Excellent support and great app to use, thank you!

Great app with excellent service - loved being able to have a Zoom call for assistance on what turned out to be a simple fix. Thank you!

Good customer service

Great app with excellent support Liking the app so far, it’s been smooth to set up and works well for our needs. The customer support team has been super helpful and responsive whenever we’ve had questions. Thanks!

Excelente soporte, te ayudan a solucionar los problemas que van surgiendo.

very good!

goog

Our team recently added Firework to our website and have had the best experience. The team is incredibly hands on, response times are 24/7 and communication clear. The implementation process was simple and the app itself is incredibly intuitive, a great user experience all around.

I had the pleasure of receiving support from Rebeca and Geevan, and I must say they were absolutely fantastic! Both were incredibly friendly, patient, and genuinely helpful throughout the process. They made sure all my concerns were addressed promptly and with a positive attitude. It's rare to come across such attentive and supportive customer service, and I truly appreciate their efforts in making my experience with the Firework App so much smoother. Thank you, Rebeca and Geevan, for your outstanding support!

转化效果好，视频赋能销售提升，有很好的客户成功支持，手把手帮助我们优化转化

This is a feature we really wanted to have on our eco shopify site to show UGC videos of our products. Had a little trouble in the setup but the customer service was responsive especial Tal helped work though some of the issues. Look forward to getting to know this product and see results.

App is consistent with the need of my business and very user friendly. I'll recommend it for any ecommerce business owner looking for video and UGC that works perfectly.

I had an issue with a subscription charge going through I did not mean to do and cancelled after 30 mins. Once I raised this issue I revieved an email fixing the issue within 5-10 minutes. The customer service is exceptional and very prompt.