Rating
4.4
feedback
7
chart
#2,227
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
71%
-
Less than a day
14%
-
Less than a month
14%
-
Less than a year
0%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising its usefulness, simplicity, and helpfulness. Many users appreciate the tool for highlighting areas for improvement and its user-friendly interface. However, there are some negative comments about the app asking for reviews before being tried and some issues with changes not reflecting in the review process.
Highlights
All reviews
May 11, 2026
it seems good, i made some changes it asked me but and after i did review again but it came up with same issues
Thank you for the honest feedback, and we’re really sorry for the frustration here. Why Aren’t They Buying? is designed to help Shopify store owners review their product pages, homepage, collection pages, and sales pages using AI shopper feedback, customer objections, shopper behavior insights, and conversion rate optimization suggestions. In some cases, after changes are made to a Shopify store page, the app may still show similar issues if the updated page content has not fully refreshed yet, if the scan is still reading cached page information, or if the same conversion concern is still visible from the AI shopper’s point of view. For example, the AI shopper may continue to flag similar concerns around product page clarity, trust signals, pricing, customer confidence, page layout, or buying friction if those issues are still affecting the overall shopper experience. We completely understand that repeat reviews should feel clearer and more useful after you make improvements, and we’re continuing to improve Why Aren’t They Buying? so merchants can better understand what changed, what still needs attention, and how to keep improving Shopify conversions over time. Thank you again for trying the app and sharing this feedback. It helps us improve the AI shopper insights, conversion analysis, and overall experience for Shopify stores like Iamloka Streetwear.
May 9, 2026
I haven't even tried it and it asks for review tf?
Thank you for the feedback, and we’re sorry for the confusion here. We completely understand how it could feel too early to be asked for a review before fully trying the app. Why Aren’t They Buying? is designed to start with the first AI shopper character POV so Shopify merchants can quickly test the experience, get initial AI shopper feedback, and see how a real customer perspective might analyse their store page. This first scan helps highlight potential customer objections, page friction, trust issues, unclear messaging, and conversion rate optimization opportunities. After that first shopper perspective is used, the other 9 AI shopper POVs unlock. These additional AI shopper personas give you a wider range of customer viewpoints, buying objections, shopper behavior insights, website feedback, and practical conversion improvement ideas for your Shopify store, product pages, homepage, and sales pages. We also appreciate you pointing out the review prompt timing. We’ve now changed when the review prompt appears so new users have more time to explore the app, unlock the AI shopper personas, and understand how Why Aren’t They Buying? can help improve Shopify conversions before being asked to leave a review. Thanks again for trying the app and sharing honest feedback. It helps us improve the onboarding experience, AI shopper insights, and overall user experience for Shopify store owners.
May 8, 2026
goood
Thank you for the review! We’re glad you had a good first experience with Why Arent They Buying? after trying the app. We built Why Arent They Buying? to help Shopify store owners quickly understand how real shoppers might react when visiting their online store. The app gives AI shopper insights, website feedback, and conversion rate optimization advice so merchants can spot possible issues on product pages, homepages, collection pages, landing pages, and other important parts of their Shopify store. We’re excited to help Project M Shop use AI-powered shopper feedback to better understand why visitors may not be buying, what could be causing hesitation, and which improvements could help increase trust, improve the customer journey, and boost store conversions over time. Thanks again for trying Why Arent They Buying?. We really appreciate your support and look forward to helping you continue improving your Shopify store performance.
March 9, 2026
Top-tier app. It’s clear they truly prioritize the user experience.
Thank you so much for the kind words! We’re really glad to hear you’re enjoying Why Arent They Buying? and that the user experience stands out. We’ve designed the app to be simple, useful, and easy for Shopify store owners to use when they want to better understand what visitors may be thinking before they buy. Our goal is to help merchants review their store pages through different AI shopper points of view, identify possible customer objections, improve product page content, spot trust issues, and find clear opportunities to increase conversion rates. It’s great to know that the experience feels top-tier, because we want Why Arent They Buying? to make conversion rate optimization more accessible for every Shopify merchant — whether they are improving a product page, homepage, landing page, collection page, or overall store experience. We really appreciate your support and your feedback. Reviews like this help us keep improving the app and continue building better AI-powered shopper insights, website feedback, and conversion optimization tools for Shopify store owners.
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