Why Aren’t They Buying?

Thank you for the feedback, and we’re sorry for the confusion here. We completely understand how it could feel too early to be asked for a review before fully trying the app. Why Aren’t They Buying? is designed to start with the first AI shopper character POV so Shopify merchants can quickly test the experience, get initial AI shopper feedback, and see how a real customer perspective might analyse their store page. This first scan helps highlight potential customer objections, page friction, trust issues, unclear messaging, and conversion rate optimization opportunities. After that first shopper perspective is used, the other 9 AI shopper POVs unlock. These additional AI shopper personas give you a wider range of customer viewpoints, buying objections, shopper behavior insights, website feedback, and practical conversion improvement ideas for your Shopify store, product pages, homepage, and sales pages. We also appreciate you pointing out the review prompt timing. We’ve now changed when the review prompt appears so new users have more time to explore the app, unlock the AI shopper personas, and understand how Why Aren’t They Buying? can help improve Shopify conversions before being asked to leave a review. Thanks again for trying the app and sharing honest feedback. It helps us improve the onboarding experience, AI shopper insights, and overall user experience for Shopify store owners.