All reviews

Rating Breakdown

  • 5
    98% (303 ratings)
  • 4
    1% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)
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5 / 5 Share

Aug. 31, 2021

While I have worked with some great App partners, I have never felt as compelled to leave a review like I do with Tom. Not only is the app GREAT, but the customer service and support is truly second to none. As a marketer, the tech stuff isn't second nature to me and Tom has gone ABOVE and BEYOND to help me set things up. He's super fast, super responsive and his product is wonderful! Highly recommend!

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 25, 2021

Amazing service. I was stuck with editing the codes for the banners to be reflected on my live store, and Tom worked it out overnight for us. When I logged in the next morning, it was functioning. Pretty much impressed by this active responsiveness.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

This is a great app - it's super easy to use and the technical support from Tom is excellent. Recommend!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2021

I've been using the app for 2 days. So far so good! Tom Davis was an excellent help, very responsive and a go to for questions. :)

Using app

8 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 1, 2021

This is an excellent app that brings really nice looking badges to your store. The app portal is easy to use where you can tweak the look and posistioning of your badges. Creating rules as to when the badges display is also really simple. This app is backed up with excellent Support provided by Tom. I highly recommend this app. Look no further and download it now.

Using app

15 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 24, 2021

This is an awesome app for relaying information to customers in short badges! I am very happy with the customization and visuals it comes with. To make things even better, the customer service is second to none and always eager to help! I HIGHLY recommend this app for EVERY reason.

Using app

6 months

Total reviews

16

Average rating

5.0

5 / 5 Share

June 10, 2021

Love the customer support for this app. Quick responses. They understand what the customer wants which is vital. Thanks so much Tom for your assistance. The badges are great looking.

Using app

2 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 31, 2021

Highly recommended! If you struggle with technical bits like me they set it up for you! Fantastic App! Makes your pages look so much better! Thanks again Tom!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2021

Great app and easy to use. Made us increase sales by pointing out all products we have immediatly available. Definitely recommendable

Using app

About 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

May 20, 2021

Good app solution with great customer service! I ran into a problem, and they provided great support and had us up and running the next day.

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

May 19, 2021

I just started using flair and I am soo happy with their customer service! They are quick to respond & help. Great people & a great app!!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2021

Very useful app. I was looking for a way to add "New Arrivals" to products, and Banners at the top of my site, and this app is the perfect one. Even better, the customer service is top notch and the quick response time is much appreciated. He gets any small issues I have sorted quickly.

Using app

About 1 month

Total reviews

6

Average rating

4.8

5 / 5 Share

May 17, 2021

Best badge and banner app available with superb support. Looks good and quick response to questions and updates.

Using app

23 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2021

Excellent app, easy to use, aesthetically pleasing. Appears to help with conversion. Support is quick to answer any questions. Thanks!

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

1 / 5 Share

April 29, 2021

to flee, the rendering is bad, the installation takes a lot of time, there is no translation, the price of the application is not adapted to its real value, moreover your load times between your pages will take more time, flee and save your stores à fuir, le rendu est mauvais, l'installation prends énormément de temps, il n'y a aucune traduction, le prix de l'application n'est pas adapté à sa réel valeur, de plus vos temps de charge entre vos pages vont prendre plus de temps, fuyez et sauver vos boutiques

Using app

32 minutes

Total reviews

3

Average rating

1.0

Developer Reply

I'm sorry you had a bad experience with Flair. I offer free setup help for all Flair customers. If you contact support I can help you. In the meantime, I'll clarify a few things here in case it helps: - The badge rendering and styling is fully customizable. I can help you style your badges to match your theme and preferences. - You can use any language you like in your Flair badges. However, the Flair app content and examples are all in English. - There should be no impact to your store's speed. Flair runs 100% inside the Shopify platform so there are no external requests and everything should be lightning fast. If you noticed any slowdowns I'd be happy to investigate where they are coming from. If you'd like my help, please contact me at [email protected]. - Tom

5 / 5 Share

April 27, 2021

Excellent application. And Tom's support is the best that we have seen.Fast, polite and always solving any problem. 5 stars for sure.

Using app

Almost 3 years

Total reviews

9

Average rating

5.0

5 / 5 Share

April 27, 2021

App works great. Any issues were solved quickly and efficiently by Tom. Thank you, and appreciate all your help!

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

April 21, 2021

Really impressed with the customer service received from Flair. There wasn't an issue with the app, I just needed help installing the code and the response from Tom was excellent. It's a great app and extremely easy to use.

Store

Goods

Using app

Over 2 years

Total reviews

8

Average rating

4.9

5 / 5 Share

April 16, 2021

The application and the customer service is wonderful. Recommend it to every store owner. All the best.

Using app

About 2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

April 14, 2021

This is a brilliant app only made better by the consistent and excellent service that the company brings. They regularly update you with extra information in the first few days plus if you are having a few minor problems due to your own non existent internet experience ( mine) they are there to help you with an easy set up. totally worth the 5*'s!

Using app

9 months

Total reviews

5

Average rating

4.8