Flair Product Badges + CRO
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer service and quick response times. Many users highlighted the app's ease of use, customization options, and the ability to enhance product visibility. The support team, especially individuals like Tom, Adam, and Andrea, received high praise for their responsiveness, helpfulness, and willingness to go above and beyond to assist users with their needs. Users also appreciated the app's functionality in adding badges, labels, and banners to their online stores, ultimately improving the customer experience and driving sales.
On day one of using the app, we’re already having an excellent experience. Tom was incredibly helpful in getting everything set up and quickly implemented all of our requested changes. The level of customer service has been outstanding. Although we were initially quoted a 24-hour response time, we received a reply within the hour, and all updates were completed within just two hours. Truly impressive support right from the start!
We have tested many Shopify apps over the years and Flair has genuinely been one of the best support experiences we have had. The app itself is clean, flexible and works very well, but what really stands out is the level of support and willingness to help. Tom went far beyond what would normally be expected, taking time to understand our theme limitations, setting changes up safely in a development environment and helping us achieve exactly the result we were looking for without unnecessary complications. Nothing felt generic or rushed. Every reply was thoughtful, technically knowledgeable and genuinely helpful. It is rare to find this level of customer care and technical understanding together. Highly recommended for any brand that wants more control over product badges, labels and merchandising without damaging the customer experience or design of the site. Thank you again from all of us at Premier Equine.
This app is great! I love that it has the ability to add translations & support provides very quick replies!
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