Flair: Product Labels & Badges
The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Customers appreciate the quick responses, helpfulness, and willingness of the support staff to go above and beyond to assist with setup and customization. The app itself is described as easy to use, visually appealing, and effective in enhancing product visibility on the website. Users highlight the flexibility, customization options, and the ability to manage labels and badges seamlessly. Overall, the app is highly recommended for its utility in improving the shopping experience and increasing customer engagement. However, there were a few mentions of initial setup difficulties and potential speed issues on the website.
We are really satisfied with the app and very helpful customer support. The badges are easy to manage and they show up on the product image on PLP exactly how we wanted. Thanks for Tom for the excellent customer support!:)
On day one of using the app, we’re already having an excellent experience. Tom was incredibly helpful in getting everything set up and quickly implemented all of our requested changes. The level of customer service has been outstanding. Although we were initially quoted a 24-hour response time, we received a reply within the hour, and all updates were completed within just two hours. Truly impressive support right from the start!
We have tested many Shopify apps over the years and Flair has genuinely been one of the best support experiences we have had. The app itself is clean, flexible and works very well, but what really stands out is the level of support and willingness to help. Tom went far beyond what would normally be expected, taking time to understand our theme limitations, setting changes up safely in a development environment and helping us achieve exactly the result we were looking for without unnecessary complications. Nothing felt generic or rushed. Every reply was thoughtful, technically knowledgeable and genuinely helpful. It is rare to find this level of customer care and technical understanding together. Highly recommended for any brand that wants more control over product badges, labels and merchandising without damaging the customer experience or design of the site. Thank you again from all of us at Premier Equine.
This app is great! I love that it has the ability to add translations & support provides very quick replies!
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