Flair: Product Labels & Badges
The reviews are overwhelmingly positive, with users consistently praising the app’s core functionality for adding badges, labels, banners, and product highlights across product pages, collections, carts, and PLPs. Many merchants say it is easy to use, flexible, visually appealing, and highly customizable, with useful features like translations, scheduling, targeting/filtering, and theme-friendly placement. Several reviewers also note that it helps improve merchandising, product visibility, promotions, and customer engagement, and some mention it replaced other apps or delivered strong value for the price. The strongest theme across the reviews is the quality of customer support. Reviewers repeatedly describe the support team as fast, responsive, knowledgeable, proactive, and willing to go beyond standard help to solve issues, make custom changes, and assist with theme integrations. A smaller set of negative or mixed comments mention that setup can be difficult at first, some installations are not fully one-click, and a few users experienced minor hiccups or theme conflicts. One reviewer also noted a concern that the app may slow site speed, though this was not a widespread complaint.
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We are really satisfied with the app and very helpful customer support. The badges are easy to manage and they show up on the product image on PLP exactly how we wanted. Thanks for Tom for the excellent customer support!:)
On day one of using the app, we’re already having an excellent experience. Tom was incredibly helpful in getting everything set up and quickly implemented all of our requested changes. The level of customer service has been outstanding. Although we were initially quoted a 24-hour response time, we received a reply within the hour, and all updates were completed within just two hours. Truly impressive support right from the start!
We have tested many Shopify apps over the years and Flair has genuinely been one of the best support experiences we have had. The app itself is clean, flexible and works very well, but what really stands out is the level of support and willingness to help. Tom went far beyond what would normally be expected, taking time to understand our theme limitations, setting changes up safely in a development environment and helping us achieve exactly the result we were looking for without unnecessary complications. Nothing felt generic or rushed. Every reply was thoughtful, technically knowledgeable and genuinely helpful. It is rare to find this level of customer care and technical understanding together. Highly recommended for any brand that wants more control over product badges, labels and merchandising without damaging the customer experience or design of the site. Thank you again from all of us at Premier Equine.
This app is great! I love that it has the ability to add translations & support provides very quick replies!
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