All reviews

Rating Breakdown

  • 5
    74% (46 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    3% (2 ratings)
  • 1
    18% (11 ratings)

Reviews with Text

  • 100% (62)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 27, 2023

FlareAI submidded + 819 urls on Google, which also helps increasing our sales. I'm very content using the app and hope it will help me grow my store more in the future.

Using app

4 months

Total reviews

24

Average rating

5.0

Developer Reply

Love your jewelry store. I am glad flareAI is helping more customers find your beautifully crafted jewelry.

1 / 5 Share

April 29, 2023

Its fake app In my experience, I did not find the FlareAI app to be useful, and I would not recommend it. I believe that it's better to use Google Merchant to manage your organic traffic. While using the app, I had some concerns about its value, and when I asked the customer support team about it, I didn't receive a satisfactory answer. One person Jessica M answered with vague responses. I also noticed some fake reviews on the app's site, which raised doubts about its credibility. If you're considering using this app, I recommend doing some research and trying it out before investing your money. Personally, I was not satisfied with the results, and I'm currently seeking a refund. Seriously you are fighting on useless service you just want to take people's money by providing no service so unethical thanks for putting my website in generic I might get more links from here as compared to your tool appreciate it. the reason people use you because they are new and all these fake review will not take you so far instead of fighting on review try to improve your service FOG score is useless your own score I have the screen shot for the same. Updates they keep mentioning why you sent 13 email and we responded since they are not able to answer same question even after 13 emails. I am more than happy to put the email for public consumption. they reached out to me and offered to refund the money if I take down this review @shopify support are you listening? Please let me know if I can send you the email. I said I will not do that it's not ethical. I simply asked them to accept mistake and apologies. But it seems really rude people , I am going to complain about this service to FTC every one who lost money should do the same if Shopify does not listen then FTC will investigate the fraud they are doing. they are trying to get money from the free traffic that every smb owners should get PLEASE DONT INSTALL THIS APP Do yourself a favor please don't use this service totally useless waste of time. just search on google you will see a lot of bad practice

Using app

8 days

Total reviews

10

Average rating

2.7

Developer Reply

Hi Rahul at https://indiashopping.io MP, India 452001. This is Jessica from flareAI team, Austin, TX. It is sad, you installed our SEO app for 8 days, sent 13 service requests, each of which we responded to within 1 business day, and now you rated us 1-star. Here's why we believe the rating is not reasonable: 1. You created an indiashopping.io very recently on 3-Mar-23 2. You added App on 15-Apr-23, today is 23-Apr-23. You emailed us 13 times in 8 days, and each time we responded with clarity, honesty, and politeness. 3. Even so, in 8 days your Found on Google score has increased from 3% to over 80+% in 8 days. 4. You are using another app for GMC, and needed help with fixing an issue with Manufacturer Part Number. As a courtesy, our team did help you with a suggestion to fix the issue at no charge. It is as if you wanted to give us a 1-star anyways. Jessica

5 / 5 Share

April 14, 2023

flareAI has grown our store presence on Google from 4712 to 63,000 products in a few weeks. Plus! Started seeing some organic sales as well. More products found on Google means more free sales and traffic

Using app

10 days

Total reviews

3

Average rating

3.0

5 / 5 Share

April 2, 2023

flareAI has increased our Found on Google Score from 0 to 1577 URLs also we have noticed growing organic sales after adding flareAI.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 30, 2023

Well done developers. It is obvious that they are trying. The app really helps to promote listings on the google search engine, 93% of my URLs can now be found on google. I would recommend that developers completely cancel the monthly subscription and introduce an increased commission on the sale of goods, not 1%, but for example 10-15%. Then the customers will remain and the income will grow smoothly and the company will develop. Or set any individual rates for the number of URLs. The app currently shows order conversions for all newly found URLs. It would be nice to see how much traffic this particular application is attracting. I don't mind sharing profits with the developers if it brings me income.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

Appreciate the thoughtful review, your team at flareaAI is listening. You have made some excellent suggestions, and yes we want all types of stores to benefit from flareAI. Whether a store has $1M+ in annual revenue or just starting, our goal is deliver 10x to 100x the return on investment. Current flareAI merchants are seeing 25%-200+% added free (organic) sales with flareAI, as compared to their organic sales before flareAI. flareAI is designed to be with the merchants at every stage of their growth. We are reviewing your suggestions and have emailed you an initial response that may help you. - Jessica

5 / 5 Share

March 5, 2023

flareAI support team is very prompt! Not only it has generated sales from Google, but also help to gain more and more traffic from other potential markets, which let us save cost and time!

Store

DEPULEY

Using app

About 1 month

Total reviews

25

Average rating

5.0

Developer Reply

We are excited for you! - Jessica

1 / 5 Share

March 2, 2023

WOW, I'm suddenly getting charged $200 usage fees for no reason. No way that 1% of sales you are kidding me here. Are you scamming people here? Good job you successfully scammed me. I'm calling my bank for fraud charges if you don't refund me.

Using app

7 months

Total reviews

6

Average rating

3.7

Developer Reply

Hi Anni, We have emailed you screenshots of the billing approved by you during the add app, but I want to respond here as well. Your store has a very large number of URLs 121,110. The pricing is due to the cost for us to process a large number of URLs. On 12/1/22 you added the app but requested a discount. Our product manager had extended a 3-month discount and informed you by email. In a few months, flareAI helped get 1672 URLs newly found on Google. In the month of March 2022, the coupon expired and Shopify's billing system charged the full price. Please note, all the charges are directly billed by Shopify (not us), and they will never bill more than the merchant’s pre-approved amount. Hope this clarifies. Jessica

5 / 5 Share

Jan. 5, 2023

good app I am happy with the thoroughness of customer service and the support I got from the team ...

Using app

About 1 month

Total reviews

6

Average rating

3.7

2 / 5 Share

Dec. 23, 2022

I took a chance on this app, thought it might be good. A one time up front fee and 1% seemed fair... Boy was I fooled. I did the up front, one time charge, and now they're milking $50 from me each month. Never informed me of the price change. Can't show evidence of the sales that they claim they generated. Half the time the dashboard doesn't load. Nah fam, $200+ dollar out the door for as many views. Predatory bait and switch that targets small businesses. The 2 stars are cause at least I showed up on google, but I don't need an "ai" to do that.

Using app

3 months

Total reviews

2

Average rating

3.5

Developer Reply

Happy Holidays! Hope you are doing well! In the email sent today, we have included screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you. You added the app on September 11, 2022 and removed the app on December 23, 2022. During this period, your pages Found on Google have grown from 0 to 911 products. Growing sales from Google Search is a long game. But its performance is profitable & permanent. With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. On average flareAI Shopify clients generate $204 for every product newly found on Google. As mentioned in the App Approval page (screenshot attached in an email to you today) and also in the "Billing Explained" section of your app dashboard, the billing is designed so your Shopify store and flareAI can grow together, by continually adding more powerful features & free sales channels. The 3 billing components: 1. One-time Setup: Covers cost of registering your store with 25+ API 2. 2nd Month Onwards Resource: When you add the app, from day one every product in your store consumes storage, processing, and submission resources. The minimum Resource charge is designed to cover the cost of resources consumed 3. Performance Incentive: flareAI worked to get a product newly found on a free sales channel, say Google Search. The product then received an order from this channel. flareAI earns 1% of the order total. We make it easy for you to monitor performance! Simply use the POP report in your flareAI dashboard As stated in the "Add approval" page before approving the page, we also display the assurance that the total (of 2 & 3 above) will never be more than your agreed maximum monthly. AI (machine learning): As one example of the usage, Google has a daily quota for submission. flareAI uses machine learning algorithm to forecast which product is likely to sell 8 weeks from now, and uses the inference to figure out which products to feed to Google today. We appreciate your understanding. Jessica M Austin, TX, United States

1 / 5 Share

Dec. 19, 2022

I don't think this actually does any work. They only charge . Only when I was running google ads the visitors shot up and Flare claimed and charged us for it. Now after stopping Google ads hardly any visitors so I really don't think this app is good for me.

Using app

About 2 months

Total reviews

10

Average rating

4.1

Developer Reply

Hi Varoon, Greetings from your team at flareAI. flareAI has helped your store increase Found on Google to 666+ URLs. We emailed you on December 16, 2022 with this information. While flareAI works to get your right products found on Google, sometimes the traffic growth is there but customers don't buy it because of pricing, or store design issues or service issues. Thank you for taking the time. - Jessica

5 / 5 Share

Dec. 6, 2022

The customer service team was prompt and efficient. I was able to get my question answered. Thanks for your assistance.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to review and your trust in flareAI customer service. We work hard to ensure a reviewed & useful response within 1 business day. Our best to your store's success!

4 / 5 Share

Nov. 29, 2022

They indexed more pages on my site which is great. The pricing and monthly charges are unclear that's not so great

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate you taking the time to feedback. We are listening to our client's feedback, and have since added an easy pricing explainer video. The easy pricing is designed to fit a Shopify store in any stage of growth, from startups that want easy pricing to $1Million+ stores that want more profitable sales. By the way, Congratulations! Over 175 pages are now found on Google. Every new page found on Google on average represents $204 in sales lift.

2 / 5 Share

Nov. 27, 2022

They say they will charge $9.99 one time charge and 1% of flareAI sales from Free Sales Channels. But it charged me USD15.6 without any sales. I will uninstall this app.

Using app

11 days

Total reviews

4

Average rating

4.3

Developer Reply

Hope you are doing well! In the email, we have included screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you. You added app on November 16, 2022 and removed app on November 26, 2022, after 11 days. In 11 days, your Found on Google has grown to 40 products. Growing sales from Google Search is a long game. But its performance is profitable & permanent. With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. On average flareAI Shopify clients generate $204 for every product newly found on Google. As mentioned in the App Approval page (screenshot attached in an email to you today) and also in the "Billing Explained" section of your app dashboard, the billing is designed so your Shopify store and flareAI can grow together, by continually adding more powerful features & free sales channels. The 3 billing components: 1. One-time Setup: Covers cost of registering your store with 25+ API 2. Monthly Resource charge: When you add the app, from day one every product in your store consumes storage, processing, and submission resources. The Resource charge is designed to cover the cost of resources consumed 3. Performance Incentive: flareAI worked to get a product newly found on a free sales channel. The product then received an order from this channel. flareAI earns 1% of the order total. We make it easy for you to monitor performance! Simply use the POP report in your flareAI dashboard We appreciate your understanding. Jessica M Austin, TX, United States

1 / 5 Share

Dec. 20, 2022

Update: This app has less than 2 weeks to prove it's of some use before I delete it. They said they doubled my found on google score but I'm only getting 1-2 visitors a day, IF THAT! And half of them are from countries I don't even ship to. And no, I haven't received any sales. I would give it more time if I was at least breaking even each month. This app charges you way more than they say! The description says you only pay them 1% of their sales. I haven't received any sales from them but yet I have over $20 being charged to my account. Also be wary of the 5-star reviews you read, as they're giving people a free month in exchange for a good review. Their instant messaging doesn't work, and they don't respond to emails. Hopefully, you heed my warning.

Using app

3 months

Total reviews

2

Average rating

3.0

Developer Reply

Our apologies, your message of 21-Nov-22 was found in the spam folder. We have since reviewed your request and are emailing you a response today. In 51 days since adding flareAI, your Found-on-Google has grown from 40% to 77%. With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. We have emailed you screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you. I am sorry you believe the 5-star reviews we have received are fake. At flareAI, like others in the Shopify Apps community, we work very hard to ensure our client's success. As a store owner, you will recognize that human nature is to go out of their way to give a 1-star review if a customer is even remotely unhappy. But it is hard for any store or app owner to ask customers to make time to provide a 5-star review. So we thank our happy customers for taking the time. Almost on a daily basis, my team receives unsolicited emails from companies and individuals claiming to own 100s of Shopify stores and offering us “good” reviews. It would be against our company mission and individual conscience to accept this kind of fake review. We appreciate your understanding. Jessica M Austin, TX, United States

5 / 5 Share

Nov. 1, 2022

This app is a game changer. My site is getting noticed, traffic has increased along with the sales. Excellent for newer stores with low traffic.

Using app

4 months

Total reviews

11

Average rating

5.0

Developer Reply

MaxwellAlxnders, Congratulations on your Shopify store growth!

5 / 5 Share

Oct. 2, 2022

Love using the flareAI app! My product pages are getting indexed into various search engines. The support is excellent. Try the app out it's worth it.

Using app

About 1 month

Total reviews

26

Average rating

4.3

Developer Reply

Elegant clean design, love your shop! At flareAI, we are all about continually finding more ways to help with free sales opportunites.

5 / 5 Share

Sept. 30, 2022

It’s hard to trust apps these days that state they will provide something but can’t prove what they promise for your money… this app is amazing and easy to understand what’s happening.. sales have increased.. traffic of the charts … if I could give 10 stars I would …

Using app

10 months

Total reviews

18

Average rating

5.0

Developer Reply

Congratulations on your amazing success! The recipe for eCommerce sales is simple really. Build expertise in a product category niche you are passionate about. Setup a small team to deliver excellent pre-sales and post-sales support. Add flareAI, and let the magic begin :-)

5 / 5 Share

Sept. 15, 2022

Absolutely LOVE the app. Would highly recommend it for all users - big or small. It's easy to use - you just have to wait and watch, let the magic happen!

Using app

29 days

Total reviews

5

Average rating

5.0

Developer Reply

More power to you, it is joyful to see you growing your sales from Google Search! At flareAI it is our mission to make every Shopify store thrive.

5 / 5 Share

Sept. 11, 2022

FlareAI is an Amazing app that helps with getting my products Found on Google (FOG) and more sales without creating ads. Gina answered all of my questions which she went over and beyond helping me. I started noticing I got more sales via Google than other methods, more google traffic and other products on my site are getting viewed more often by Google searches. FlareAI takes your pages and put them on Google search automatically via Bot and depending when you sign up, this bot also put your site on free paid channels. I don't have to spend ours with figuring out SEO for every little thing. This app is a hidden gem!!!

Using app

3 months

Total reviews

27

Average rating

4.8

Developer Reply

We are excited for you and your store's growth! flareAI constantly re-invests by staying on top of Google Search's 600+ changes yearly, and adding more free channels for our Shopify store owners!

5 / 5 Share

Nov. 29, 2022

I have used this app for six months and I felt very useful for indexing on google, bing. The support is very quick. The pricing is not clear as they said.

Using app

9 months

Total reviews

12

Average rating

5.0

Developer Reply

We appreciate you taking the time to feedback. We are listening to our client's feedback, and have since added an easy pricing explainer video. The easy pricing is designed to fit a Shopify store in any stage of growth, from startups that want easy pricing to $1M+ stores that want more profitable sales. Congratulations! Over 1428 pages are now found on Google. Every new page found on Google on average represents $204 in sales lift. We would recommend continuing to have great products with unique content, good branding, and quality blogs, backed by excellent customer experience for converting Google traffic to sales.