flareAI: AI SEO Google & Blog

This is Jessica from the flareAI team. Appreciate you taking the time and effort to feedback, we are listening to customers’ feedback whether it is good or where we fall short. Here are my point-by-point responses: 1. Store URLs Yes, your store contains 16 products. But where flareAI helps you grow your organic presence is by optimizing for currency-language URLs. As you notice, you are offering your product pages with various currency-language options. flareAI submits your store's products, pages, blogs, and collections, including all currency-language URLs. So in total, it is 705 URLs. Out of these 705 URLs, when you added flareAI, only 40 URLs were found. As on May 10, 2023 flareAI has helped your store to get 569 URLs found on Google. 2. Your initial 5-star review on flareAI Dashboard: flareAI recommendation engine automatically sends a written 5-star review request to those who clicked on a 5-star rating on the flareAI dashboard. As a store owner, you know how important reviews are. It's common for users to give 1-star ratings, obtaining 5-star reviews can be more challenging but immensely valuable to our app's success. Plus! We are thankful to those who spend their valuable time sharing their experience with flareAI. It is similar to you as a Shopify merchant offering coupons and discounts to your customers :-) 3. Billing Approval Page We have mentioned in detail your store's billing components in the App approval page while you added flareAI. It is possible you have missed reading it. We replied to your email regarding the billing query on April 22, 2023. Appreciate your time and feedback, hope this clarifies Jessica

Love your jewelry store. I am glad flareAI is helping more customers find your beautifully crafted jewelry.

Hi Rahul at https://indiashopping.io MP, India 452001. This is Jessica from flareAI team, Austin, TX. It is sad, you installed our SEO app for 8 days, sent 13 service requests, each of which we responded to within 1 business day, and now you rated us 1-star. Here's why we believe the rating is not reasonable: 1. You created an indiashopping.io very recently on 3-Mar-23 2. You added App on 15-Apr-23, today is 23-Apr-23. You emailed us 13 times in 8 days, and each time we responded with clarity, honesty, and politeness. 3. Even so, in 8 days your Found on Google score has increased from 3% to over 80+% in 8 days. 4. You are using another app for GMC, and needed help with fixing an issue with Manufacturer Part Number. As a courtesy, our team did help you with a suggestion to fix the issue at no charge. It is as if you wanted to give us a 1-star anyways. Jessica

Appreciate the thoughtful review, your team at flareaAI is listening. You have made some excellent suggestions, and yes we want all types of stores to benefit from flareAI. Whether a store has $1M+ in annual revenue or just starting, our goal is deliver 10x to 100x the return on investment. Current flareAI merchants are seeing 25%-200+% added free (organic) sales with flareAI, as compared to their organic sales before flareAI. flareAI is designed to be with the merchants at every stage of their growth. We are reviewing your suggestions and have emailed you an initial response that may help you. - Jessica

We are excited for you! - Jessica

Hi Anni, We have emailed you screenshots of the billing approved by you during the add app, but I want to respond here as well. Your store has a very large number of URLs 121,110. The pricing is due to the cost for us to process a large number of URLs. On 12/1/22 you added the app but requested a discount. Our product manager had extended a 3-month discount and informed you by email. In a few months, flareAI helped get 1672 URLs newly found on Google. In the month of March 2022, the coupon expired and Shopify's billing system charged the full price. Please note, all the charges are directly billed by Shopify (not us), and they will never bill more than the merchant’s pre-approved amount. Hope this clarifies. Jessica

Happy Holidays! Hope you are doing well! In the email sent today, we have included screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you. You added the app on September 11, 2022 and removed the app on December 23, 2022. During this period, your pages Found on Google have grown from 0 to 911 products. Growing sales from Google Search is a long game. But its performance is profitable & permanent. With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. On average flareAI Shopify clients generate $204 for every product newly found on Google. As mentioned in the App Approval page (screenshot attached in an email to you today) and also in the "Billing Explained" section of your app dashboard, the billing is designed so your Shopify store and flareAI can grow together, by continually adding more powerful features & free sales channels. The 3 billing components: 1. One-time Setup: Covers cost of registering your store with 25+ API 2. 2nd Month Onwards Resource: When you add the app, from day one every product in your store consumes storage, processing, and submission resources. The minimum Resource charge is designed to cover the cost of resources consumed 3. Performance Incentive: flareAI worked to get a product newly found on a free sales channel, say Google Search. The product then received an order from this channel. flareAI earns 1% of the order total. We make it easy for you to monitor performance! Simply use the POP report in your flareAI dashboard As stated in the "Add approval" page before approving the page, we also display the assurance that the total (of 2 & 3 above) will never be more than your agreed maximum monthly. AI (machine learning): As one example of the usage, Google has a daily quota for submission. flareAI uses machine learning algorithm to forecast which product is likely to sell 8 weeks from now, and uses the inference to figure out which products to feed to Google today. We appreciate your understanding. Jessica M Austin, TX, United States

Hi Varoon, Greetings from your team at flareAI. flareAI has helped your store increase Found on Google to 666+ URLs. We emailed you on December 16, 2022 with this information. While flareAI works to get your right products found on Google, sometimes the traffic growth is there but customers don't buy it because of pricing, or store design issues or service issues. Thank you for taking the time. - Jessica

We appreciate you taking the time to review and your trust in flareAI customer service. We work hard to ensure a reviewed & useful response within 1 business day. Our best to your store's success!

We appreciate you taking the time to feedback. We are listening to our client's feedback, and have since added an easy pricing explainer video. The easy pricing is designed to fit a Shopify store in any stage of growth, from startups that want easy pricing to $1Million+ stores that want more profitable sales. By the way, Congratulations! Over 175 pages are now found on Google. Every new page found on Google on average represents $204 in sales lift.

Hope you are doing well! In the email, we have included screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you. You added app on November 16, 2022 and removed app on November 26, 2022, after 11 days. In 11 days, your Found on Google has grown to 40 products. Growing sales from Google Search is a long game. But its performance is profitable & permanent. With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. On average flareAI Shopify clients generate $204 for every product newly found on Google. As mentioned in the App Approval page (screenshot attached in an email to you today) and also in the "Billing Explained" section of your app dashboard, the billing is designed so your Shopify store and flareAI can grow together, by continually adding more powerful features & free sales channels. The 3 billing components: 1. One-time Setup: Covers cost of registering your store with 25+ API 2. Monthly Resource charge: When you add the app, from day one every product in your store consumes storage, processing, and submission resources. The Resource charge is designed to cover the cost of resources consumed 3. Performance Incentive: flareAI worked to get a product newly found on a free sales channel. The product then received an order from this channel. flareAI earns 1% of the order total. We make it easy for you to monitor performance! Simply use the POP report in your flareAI dashboard We appreciate your understanding. Jessica M Austin, TX, United States

Our apologies, your message of 21-Nov-22 was found in the spam folder. We have since reviewed your request and are emailing you a response today. In 51 days since adding flareAI, your Found-on-Google has grown from 40% to 77%. With unique quality product descriptions, nice images, and compelling offers every product newly found on Google potentially adds to the revenue. We have emailed you screenshots of the app listing and approval pages showing the app pricing. Our apologies that it was not clear to you. I am sorry you believe the 5-star reviews we have received are fake. At flareAI, like others in the Shopify Apps community, we work very hard to ensure our client's success. As a store owner, you will recognize that human nature is to go out of their way to give a 1-star review if a customer is even remotely unhappy. But it is hard for any store or app owner to ask customers to make time to provide a 5-star review. So we thank our happy customers for taking the time. Almost on a daily basis, my team receives unsolicited emails from companies and individuals claiming to own 100s of Shopify stores and offering us “good” reviews. It would be against our company mission and individual conscience to accept this kind of fake review. We appreciate your understanding. Jessica M Austin, TX, United States