Rating

4.4

feedback

31

Reviews

chart

#11,121

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    6%
  • Less than a month
    71%
  • Less than a year
    13%
  • More than a year
    10%

Reviews Summary

The reviews for this Shopify app are mostly positive, with users praising its ease of use, seamless integration with themes, and effectiveness in increasing sales. Customers appreciate the clean design, quick setup, and the ability to customize the app to suit their needs. The support team is highlighted for being responsive, helpful, and going above and beyond to assist users with any issues or customization requests. The app's features like the progress bar for free shipping and the ability to upsell specific products at the right time are well-received. However, some users have mentioned occasional bugs, slow customer service response times, and a desire for more customization options like directly writing coupon codes inside the cart drawer.

Highlights

Positive aspects: Ease of use, seamless integration with themes, effectiveness in increasing sales, clean design, quick setup, customization options
Positive aspects: Responsive and helpful support team, features like progress bar for free shipping and targeted upselling
Negative aspects: Occasional bugs, slow customer service response times, desire for more customization options

Rating Breakdown

  • 5
    87% (27 ratings)
  • 4
    3% (1 ratings)
  • 3
    6% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (1 ratings)

Reviews with Text

  • 100% (31)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

June 13, 2024

The app can suddenly crash randomly until you find out you have probably lost multiple sales due to customers not being able to get the cart to appear.

Store

Cavaier

Using app

25 days

Total reviews

7

Average rating

4.4

3 / 5 Share

April 15, 2024

The app has good potential, but bugs appear too frequently. While customer service takes too long to respond to an email or there is no chat to contact anyone. I have been waiting 4 days to fix a problem with the currency in the Progres Shipping bar...

Using app

About 2 years

Total reviews

4

Average rating

4.5

Developer Reply

Hey Indigo Luna store! It doesn't appear that you're receiving our support replies by email currently. (Please check your spam folder just in case!) Our team has also tried to get in touch via your shop's contact form. Please email us at help@fluorecent.co, and provide us with an alternative email address that we can try to use to connect with your team.

5 / 5 Share

Feb. 15, 2024

Très bon SAV !

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

3 / 5 Share

Dec. 22, 2023

everything is fine :) would love to have more options like UpCart has (ie the option to directly write a coupon code inside the cart drawer). and more flexibility in adding own icons below the Go to checkout button

Using app

About 2 months

Total reviews

10

Average rating

4.4

Developer Reply

Thank you for your feedback - we apologize for this issue. Flash Cart does provide an in-app alert that the cross-sell threshold has been reached, however per your feedback, we have also activated an additional email alert. In case our support response didn’t reach you yesterday, we’ve also credited your account for one month. We appreciate your business and hope this resolves your issue!

5 / 5 Share

Nov. 22, 2023

Nous avons testé plusieurs apps similaires et Flash Cart est la meilleure actuellement. Nous pouvons configurer intégralement le design et les différents blocs, puis l'intégration est très simple dans le Backend ! Nous avons pu échanger avec l'équipe du support pour intégrer une solution personnalisée, ils ont répondu très rapidement et parfaitement à nos demandes. Nous recommandons cette app les yeux fermés.

Store

BYSIX

Using app

12 days

Total reviews

32

Average rating

4.8

Developer Reply

Merci Bysix! C'est toujours un grand plaisir quand on peut participer au succès de marchands aussi sympathiques que vous!

All reviews

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