FlavorCloud – AI Cross‑Border
The reviews for the FlavorCloud app on Shopify are overwhelmingly positive, with users praising the exceptional customer service provided by team members like Ryan, Keali, and Jenn. Customers highlight the ease of onboarding, the helpfulness of the support team in resolving issues, and the overall positive experience with international shipping. The app is commended for its ability to simplify the calculation of duties and taxes for international customers, as well as for providing cost-effective shipping solutions. However, there are a few negative reviews that mention issues with lost parcels, lack of support for Canadian shops, and concerns about hidden fees.
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After an initial worrying experience - the team realised we were struggling and Ryan and Calli couldn't have been more helpful in solving it. Feel much better about the app now!
Had a few issues and Ryan and Calli helped us work through them. They really do seem keen to make sure it's a good experience.
Even during the learning process and beyond, Ryan Derakhshan is THE best at helping with any situation and is always very pleasant and patient Tracy EqualEats
Fantastic Experience with Keali Collier from FlavorCloud. I had a great meeting with Keali from the FlavorCloud team, she was incredibly knowledgeable, professional, and patient in walking me through every detail of how FlavorCloud works. She took the time to explain the process clearly, answered all my questions, and helped me understand how FlavorCloud can be the right partner for my business.
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