FlavorCloud – AI Cross‑Border
The reviews for the FlavorCloud app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by team members like Ryan, Keali, Jenn, and others. Customers appreciate the personalized assistance, quick responses to queries, and proactive approach in resolving any issues. The app is praised for making international shipping easier, offering clear pricing for customers, and providing seamless onboarding experiences. However, there are a few negative reviews that mention issues with lost parcels, lack of support for Canadian shops, and concerns about hidden fees. Overall, the FlavorCloud app seems to be a valuable tool for ecommerce merchants looking to streamline their international shipping processes and enhance customer satisfaction.
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After an initial worrying experience - the team realised we were struggling and Ryan and Calli couldn't have been more helpful in solving it. Feel much better about the app now!
Had a few issues and Ryan and Calli helped us work through them. They really do seem keen to make sure it's a good experience.
Even during the learning process and beyond, Ryan Derakhshan is THE best at helping with any situation and is always very pleasant and patient Tracy EqualEats
Fantastic Experience with Keali Collier from FlavorCloud. I had a great meeting with Keali from the FlavorCloud team, she was incredibly knowledgeable, professional, and patient in walking me through every detail of how FlavorCloud works. She took the time to explain the process clearly, answered all my questions, and helped me understand how FlavorCloud can be the right partner for my business.
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