Rating

4.8

feedback

70

Reviews

chart

#1,137

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    1%
  • Less than a month
    19%
  • Less than a year
    71%
  • More than a year
    9%

Reviews Summary

The reviews for the FlavorCloud app on Shopify are overwhelmingly positive, with users praising the exceptional customer service provided by team members like Ryan, Keali, Jenn, and others. Customers highlight the ease of onboarding, the knowledgeable and patient support staff, and the seamless international shipping experience offered by the app. Users appreciate the quick responses to queries, proactive approach to problem-solving, and the personalized attention received from the FlavorCloud team. The app is commended for making international shipping more efficient, reducing customer service tickets, and providing clear pricing for customers.

Highlights

Exceptional customer service and support
Efficient international shipping experience
Ease of onboarding and setup
Clear pricing and reduced customer service tickets
Proactive problem-solving and personalized attention

Rating Breakdown

  • 5
    90% (63 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    6% (4 ratings)

Reviews with Text

  • 100% (70)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 18, 2026

After an initial worrying experience - the team realised we were struggling and Ryan and Calli couldn't have been more helpful in solving it. Feel much better about the app now!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2026

Had a few issues and Ryan and Calli helped us work through them. They really do seem keen to make sure it's a good experience.

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Nov. 17, 2025

Even during the learning process and beyond, Ryan Derakhshan is THE best at helping with any situation and is always very pleasant and patient Tracy EqualEats

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Fantastic Experience with Keali Collier from FlavorCloud. I had a great meeting with Keali from the FlavorCloud team, she was incredibly knowledgeable, professional, and patient in walking me through every detail of how FlavorCloud works. She took the time to explain the process clearly, answered all my questions, and helped me understand how FlavorCloud can be the right partner for my business.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Jenn at FlavorCloud has provided the most exceptional service I've experienced in years. The onboarding process is phenomenal and she is very proactive in following up on back end set up.

Store

À LA

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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