FlavorCloud – AI Cross‑Border
The reviews for the FlavorCloud app on Shopify are overwhelmingly positive, highlighting the exceptional customer service provided by team members like Ryan, Keali, Jenn, and others. Customers appreciate the quick responses, personalized assistance, and proactive approach taken by the team to resolve any issues or queries. The app itself is praised for simplifying international shipping, calculating duties and taxes upfront, and providing cost-effective shipping solutions. Users also mention that the onboarding process was smooth and that the app has significantly improved their international shipping experience. However, there are a few negative reviews mentioning difficulties in getting support and issues with the app's functionality, particularly for Canadian users.
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After an initial worrying experience - the team realised we were struggling and Ryan and Calli couldn't have been more helpful in solving it. Feel much better about the app now!
Had a few issues and Ryan and Calli helped us work through them. They really do seem keen to make sure it's a good experience.
Even during the learning process and beyond, Ryan Derakhshan is THE best at helping with any situation and is always very pleasant and patient Tracy EqualEats
Fantastic Experience with Keali Collier from FlavorCloud. I had a great meeting with Keali from the FlavorCloud team, she was incredibly knowledgeable, professional, and patient in walking me through every detail of how FlavorCloud works. She took the time to explain the process clearly, answered all my questions, and helped me understand how FlavorCloud can be the right partner for my business.
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