Tomboy X review for FlavorCloud – Global Shipping

Oct. 11, 2017

Flavorcloud has completely transformed our international shipping business. We use a 3PL and previously were unable to have tracking and duty information relay directly to the customer upon checkout and shipment. With this app those issues are no more. Now our customer can see a shipping service rate with the rate for shipping and duties clearly shown at checkout, AND they're getting better express shipping options. Additionally, it's really easy for our 3PL to print out the paperwork needed to ship out the packages, saving us all time and fees. The back end is transparent and data is easily exportable. Lastly, the customer service is top notch. Rathna and her team have been available 24/7 for any issues that have come up and have quickly addressed them with prompt communication. Great app. Great service and always improving. Love it!