Firefly Chocolate review for FlavorCloud – Global Shipping

Nov. 6, 2019

This app is amazing. It gives us great rates on FedEx Express for shipments to Canada and globally. We've definitely seen our volume of international shipment increase as a result. Most importantly, this app allows us to collect and pay duty upfront, giving transparency to the customer and preventing delays in customs. The app autogenerates customs forms for each shipment so we simply have to print and ship. And whenever we've had any questions on international shipments, the support team is very responsive and helped resolve things in a short time frame allowing us to respond to our customers in a very timely way. This is very important for our customer service team. Definitely give this app a try! There's a small learning curve to get things set up but once you are using it on the regular you'll be stoked.