Craftibly review for FlavorCloud – Global Shipping
Nov. 11, 2021
I found it concerning from the beginning how vague everything was regarding this app. There's almost no real documentation in their help section of their website. 0 pricing information. I had to ask for help because of the lack of documentation and instead there was an attempt to shove me into a qualifying call which I explained I wasn't interested in. Come to find out, they won't even work with you if you do less than 400 international shipments a month. Funny, I couldn't find any reference to this anywhere. What a waste of time.
We apologize that our documentation didn't meet your expectations. We continue to update and add additional guidance on how to self-install our app and you can find more information here https://flavorcloud.zendesk.com/. We always suggest contacting us to start, so we can help you set up. The purpose of a qualification call is to ensure that we're able to help your business grow, explore our pricing, and answer any additional questions you have. If you'd ever like to revisit FlavorCloud, again we'd be happy to assist!