Keebio review for FlavorCloud – Global Shipping

March 18, 2022

FlavorCloud has been working really great for us ever since we've transitioned our international shipping over to it. The rates for shipping, especially for express shipping like DHL are much cheaper (like 50% the cost) than the rates I've negotiated in the past. It's also great that customs duties can be collected up front, so my customers have a smoother process with receiving their shipments. The customer service team has been superb as well, and they've followed up with me relatively quickly whenever there's been an issue. The user interface for shipping is a bit clunky at the moment, but I'm looking forward to the future version of the interface when it comes out, as they've collected feedback on pain points and suggestions for improvement from me and others.