FlavorCloud – Global Shipping

Dec. 2, 2020

Setting up the app was seamless. And their support has been awesome. They hold your hand until you are comfortable and then continue to check in to make sure everything it running fine. Best decision I've made getting the FlavorCloud app. International shipping is now a breeze and totally transparent for the customer regarding duties, taxes, and shipping options. Highly recommend.

Nov. 13, 2020

So far so good. Great customer support. Balthazar and crew have been extremely helpful and offer fast, live responses which go a really long way! Great that it integrates well with Shiphero fulfillment t.

Nov. 9, 2020

Makes international shipping so easy. No more lost shipments. Thanks so much for an easy-to-use app that helps our customers get their products fast and cost effectively.

Nov. 9, 2020

Great app! Totally changed our Shopify store to include international taxes, duties, etc to be purchased by the customer at checkout. No more surprises for our customers when they get their product. Plus, they discounted the Int. Shipping fees! On top of that, Customer service is top notch! (Balthasar is the best!). Go global with confidence!

Oct. 26, 2020

App is very streamlined and easy to use, best part is definitely the rates they're able to provide. Because of FlavorCloud, I've been able to expand my store worldwide at an affordable price point to my customers. Balthasar makes sure to explain everything thoroughly, offering a 1 on 1 tutorial to begin and his email to reach out should you need any help. He also checks in on you periodically to make sure everything is running smoothly! No complaints and I can honestly say the service is just as great as their customer service!

Oct. 15, 2020

This is by far the best APP I've used to help me with international shipping. Being able to collect duties upfront as well as great pricing on shipping for my customers saves me so much time. Thanks to Flavor Cloud I am now selling in places I never thought I would. Their customer service is awesome too. I highly recommend giving them a try.

Oct. 9, 2020

One of the best Shopify store integrations we have added to date and this is not an exaggeration. The support is top-notch and thorough with onboarding, upkeep, and operational support. They truly care about what they do, who they serve, how and why they are doing it. Very simple interface that seamlessly integrates with our store and provides our international customers an easy and transparent checkout experience. Shipping int'l e-comm was such a long and manual process before but Flavorcloud has changed the game. We cannot be any happier with their service and feedback we are getting from our beloved international customers.

Oct. 7, 2020

Great app, this app has help us a lot with our international shipping. They have great customer service and we are now shipping to markets around the world that we didn't ship to before,

Oct. 2, 2020

The Flavorcloud team always goes above and beyond to help with my business. International shipping is usually such a headache for a small business, but the Flavorcloud app integrates easily into checkout (I love that customers can pay for customs and duties up front so there are no surprises upon delivery) and makes shipping orders very easy. If there are any hiccups, the Flavorcloud team is very responsive and works quickly to resolve the issue.

Sept. 22, 2020

I can't say enough good things about this app, and the team behind it! I had been shipping internationally for 4 years, though ran into so many issues with carrier rates and duties collection I had stopped international business altogether. After speaking with a few different services, it was clear that FlavorCloud offered the most complete product, with the best pricing model. Having worked with them for a while know I can also say they have a best in class support team. My international business has never been more streamlined and booming, and everyone I recommend the services to sees the same results. Bravo!

Sept. 18, 2020

The team at FlavorCloud are super responsive to any issues and are very hands-on with their support. Beyond being able to address any problems we've encountered, they are great informational resources about international shipping and logistics in general.

Sept. 18, 2020

FlavorCloud is absolutely amazing. We've been waiting for a service like this--and can't speak more highly of them. A+++

Sept. 16, 2020

We are very pleased to have implemented FlavourCloud to our store. As our international orders increase - we know we're making it as seamless as possible for our customers. Excellent customer support also makes it a no brainer! Thank you FlavourCloud

Aug. 19, 2020

Flavorcloud has been a great solution for our company to offer DDP shipping. The checkout experience is seamless for customers, and it is easy to expand our shipping options to additional countries. We did have a couple of technical challenges with printing out of the gate, but the FC team is incredibly responsive and works quickly to solve any issues and answer any customer-related questions. In the few months we have been using the app, they have also made some tracking updates that have greatly improved the customer experience. Very happy!

July 30, 2020

I have been using FlavorCloud for one month now with a pretty substantial amount of international business. They have transformed our international shipping process and eliminated all of the headaches. We feel so good about being upfront with our customers re: duties/taxes and allowing them to pay all of the fees associated with their purchase at checkout. FlavorCloud customer support team is some of the best I've ever encountered and quickly answer any questions about customs, duties, HS codes, and lost packages (which are few). I fee like they are part of the team. If you have any international business, partnering with FlavorCloud is absolutely worth it. One of the best business decisions we have made thus far.

July 27, 2020

We have only been using FlavorCloud for about 2 months and their customer service is great! Specifically one gentleman who has helped me with any need that has come up - thanks Balthasar! :)

July 16, 2020

Flavorcloud has made our international shipping SO much easier.. There is no longer any confusion about duties/VAT and the rates are also better. Now that our customers are aware of this simplicity and clear communication our international orders have increased significantly. Biñho Worldwide!!

July 13, 2020

Love how easy the set up was and how proactive the team is with any questions or concerns I have come across.

June 27, 2020

This app is insane! I can't believe that I have been able to set up international shipping in my store within 2 weeks after opening. The team was very professional and actually helped with a live setup in my store. My store is currently sold out, but I will give an update when I start fulfilling international orders. If you are looking for international shipping, look no further.

June 20, 2020

This system is a game changer for us. As our COO, I have used many shipping services and understand how "it all works." To have an app that installs quickly to give real time quotes based on country and service is really great and easy. I would say what it comes down to is cost, and the shipping costs are much lower than our old services. There's 2 services, standard and express and they quote out all of their carriers (post, fedex, ups, dhl, etc) based on the "lanes" and the destination country. Long story short, it's worth installing and trying it out. It's easy to work with and the costs are a game changer. Hope that helps