Pack Turtle review for FlexReturn Return Center

1 / 5

Dec. 14, 2022

Terrible app and terrible support. If a customer buys more than one item and wants to return multiple of the same for exchange, the app doesn't allow it. It forces the customer to exchange with multiples of one item. We have told you about it before and you do nothing. Your support staff requests access to our store, but when we give it to you, you do nothing and never contact us again. We have a customer complaint today because of this and are now having to stop our holiday work and find another app to do what your app should already be doing.

Using app

11 months

Total reviews

43

Average rating

4.3

FlexReturn Return Center for Shopify
FlexReturn Return Center
4.9 star
122 reviews

Smart order return app to automate and manage customer returns

Developer
Shopify App Store