All reviews

Rating Breakdown

  • 5
    69% (9 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    8% (1 ratings)
  • 1
    23% (3 ratings)
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5 / 5 Share

June 21, 2019

I used this app to implement manual advanced matching and that has also helped me correct some lingering FB pixel issues. Support has been good and Zach is great. I think this is a great time saver and something that can help you improve on ad performances in a small way but don't expect to double or triple ROAS just by using this app.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

1 / 5 Share

Aug. 18, 2017

WARNING!!!! This app will claim an ad account for you in business manager that you will never be able to remove. DO NOT use this app if you do not want to manage ads through BM. You will never be able to get your account back!!!!

Store

Ofertia

Using app

About 16 hours

Total reviews

1

Average rating

1.0

Developer Reply

Very sorry, but Business Manager is a requirement to manage a Product Catalog and run Dynamic Ads. We apologize it wasn't clear that this was a Facebook requirement.

5 / 5 Share

Aug. 14, 2017

I love this app! It's been great for my business in showing positive ROI each month. It's free and I only pay for my ads. Highly recommended to fashion companies looking to recapture sales from visitors who didn't purchase.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

July 10, 2017

Hello, is the Flightplan application working or not?

Using app

About 5 hours

Total reviews

9

Average rating

4.6

Developer Reply

Yes, the app works great!

1 / 5 Share

March 27, 2017

If you are a complete and total noob and can't set up a Facebook Ad to save your life, then Flightplan will be good for you because it can do that for you. If you know how to set up a Facebook Ad and want to use Flightplan for your retargeting ads, STAY VERY FAR AWAY FROM THIS APP. After using it for almost two months, I realized that my FB Ad stats were all whacked up. Way more purchases and add to carts and it didn't match up with what Shopify was reporting. Wasn't even close! Turns out the Flightplan app was double and triple triggering my Facebook pixel, so my stats were all messed up. As soon as I deleted the app, everything was back to normal. Not happy at all with the messed up stats, and Flightplan is to blame. Stay far away if you use Facebook Ad Analytics at all!!

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

I'm sorry you had such a bad experience with the app. If you email me at [email protected] I will make it up to you.

5 / 5 Share

Jan. 13, 2017

Took less than 10-minutes to get setup and I began seeing sales within a few hours. Love the dynamic product ads on Facebook, and we've been seeing solid results from Instagram too.

Using app

About 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 13, 2017

Flightplan is the best. We tried 3-4 different apps before setting on this one. Easy install and the support is excellent. Our initial campaigns are returning about $100 for every $15 we invest in retargeting. We're thrilled.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2017

Incredible app. Best Facebook/Instagram retargeting app we've used in our 8 years on Shopify. Support is phenomenal. We've been using it for over a year and we're seeing a 8x-9x return on average.

Using app

11 months

Total reviews

7

Average rating

4.4

2 / 5 Share

Oct. 21, 2016

While easy to set up and use, it lacked several important features. We were unable to pick and choose specific products to show or not show. For instance, we did not want to show summer related items in the Fall or Winter, however, the only solution they offered was to make those items unavailable in our store. Obviously, this is unacceptable. Additionally, the dashboard crashed frequently and half of the analytics did not show up. On the note of analytics, their "click through" and ROI numbers never matched what Facebook's own pixel indicated. While we use Flightplan for almost a year, we just decided to look elsewhere for our retargeting business.

Using app

9 months

Total reviews

2

Average rating

3.5

5 / 5 Share

June 1, 2016

Flightplan has proven to be an efficient and effective marketing tool for Birdwell. With an easy setup and very little ongoing overhead, Flightplan drives massive impact. The ROI has been exponential and decision to continue funding a no-brainer.

Using app

Over 3 years

Total reviews

4

Average rating

3.8

5 / 5 Share

May 23, 2016

This is an AMAZING product. I have yet to see another plugin that can have your catalog setup in 5 MINUTES!!!. Zach and the staff at Flightplan are extremely responsive to customer service issues and proactive in adding new features. I would definitely recommend if you are serious about converting sales via Facebook.

Using app

4 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 6, 2016

The best money can buy! Have a question? Zach answers it immediately!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2016

Despite this not being the solution i was looking for right now, Zach is very helpful and prompt in his responses to setup queries. This is a retargeting app for large businesses who prefer a upfront management fee compared to a percentage fee charged by many smaller retargeting apps. Thanks Zach and I wish you all the best :)

Using app

5 days

Total reviews

10

Average rating

5.0