Rating

4.9

feedback

396

Reviews

chart

#1,329

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    37%
  • Less than a year
    36%
  • More than a year
    16%

Reviews Summary

Flits is highly praised by users for its seamless integration with other apps, exceptional customer support, and customizable loyalty program. Users appreciate the quick responses from the support team, ease of use, and the positive impact on customer experience. However, some users mention that the pricing could be more flexible and that additional features would be beneficial.

Highlights

Seamless integration with other apps
Exceptional customer support
Customizable loyalty program
Ease of use
Pricing and additional features

Rating Breakdown

  • 5
    96% (379 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (390)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 9, 2026

Flits is a powerful and thoughtfully designed app that adds significant value to the overall customer experience. Its store credit features are intuitive and effective, making customer retention seamless and rewarding. The wishlist functionality is a standout addition, allowing customers to easily save and keep track of their favorite products. Overall, Flits is a reliable and well-built product that delivers on functionality and performance. The team behind the app is knowledgeable, professional, responsive, and highly supportive, which further enhances the experience. Highly recommended for merchants looking to improve customer engagement and loyalty.

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2025

We have shifted from SE Wishlist to Flits, and the transition was smooth. The support team was very helpful, providing fast replies and quick fixes.

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

This app is perfect for our needs, delivering everything we wanted. The support is second to none. We highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Flits is an amazing app! It integrates seamlessly with multiple other apps like Return Prime, which makes our workflow so much smoother. Their team is extremely supportive and has helped us with several customizations whenever needed. I’m also using it across multiple vendors, and it has worked perfectly. Highly recommended!

Store

Plaeto

Using app

20 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 8, 2025

Wir sind aktuell noch nicht live mit unserem Shopify-Shop, aber Flits hat uns bereits in der Einrichtungsphase begeistert. Alle Fragen und Sonderwünsche – selbst am Wochenende – wurden extrem schnell, freundlich und lösungsorientiert beantwortet. Der Support ist nicht nur schnell, sondern auch sehr kompetent und geht auf individuelle Bedürfnisse ein. Das Treueprogramm lässt sich flexibel anpassen (z. B. Umbenennung von „Punkten“ in „Prämien“) und bietet auch für Endkunden eine großartige Nutzererfahrung. Wir freuen uns auf den Livegang – mit Flits im Kundenkonto fühlen wir uns bestens aufgestellt. ⸻ Review in English: We haven’t launched our Shopify store yet, but Flits has already proven to be outstanding during setup. Every question and customization request — even on weekends — was answered quickly, competently, and with a strong solution-oriented mindset. The support team is not only fast but truly understands individual business needs. We were able to customize the loyalty program (e.g., renaming “points” to “rewards”) to match our branding and tone, which was a huge plus. Looking forward to going live soon — with Flits, our customer account experience is in great hands.

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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