Rating

4.9

feedback

697

Reviews

chart

#750

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    45%
  • More than a year
    32%

Reviews Summary

The reviews for the Flits Shopify App are overwhelmingly positive, with users praising the app's features, customer support, and ease of use. Many users have highlighted the exceptional support provided by the Flits team, mentioning quick responses, helpful solutions, and proactive assistance. The loyalty program and wishlist features have been particularly beneficial for increasing customer engagement and retention. Users appreciate the seamless integration with Shopify and the app's ability to enhance the overall shopping experience for customers. However, there are a few mentions of the app being slightly expensive in relation to its features, suggesting a need for more customization options and deeper integrations with other Shopify apps.

Highlights

Positive customer support and quick responses
Effective loyalty program and wishlist features for customer engagement
Seamless integration with Shopify and user-friendly interface
Slightly expensive pricing compared to features
Desire for more customization options and deeper integrations with other Shopify apps

Rating Breakdown

  • 5
    94% (654 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 15, 2025

Great app and awesome team, super quick to help with an enquiry I had!

Using app

--

Total reviews

11

Average rating

5.0

5 / 5 Share

April 11, 2025

One of the most helpful support Ive ever had!

Store

WW

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 4, 2025

We’ve been working with the Flits team for over 3 years now, and the experience has been nothing short of exceptional. From day one, they’ve proven to be incredibly cooperative, always available with prompt and effective responses. Their approach to problem-solving is proactive consistently coming up with innovative ideas tailored to our needs, which has helped elevate our app experience tremendously. What really sets Flits apart is their deep understanding of user and customer journeys. They go above and beyond to ensure that both the backend functionality and frontend experience are seamless, intuitive, and impactful. Their team has been extremely supportive, especially during critical situations, stepping in with confidence and clarity when it mattered most. Their structured and methodical way of working gives us a lot of trust in their platform. Everything runs smoothly, and you can truly feel the maturity and expertise behind the scenes. We’re particularly impressed with their loyalty program it's robust, reliable, and perfectly aligned with our business needs. It integrates effortlessly and has become a valuable part of our growth strategy. Even when cross-functional collaboration is required, the Flits team is open, enthusiastic, and quick to resolve any issues. Their willingness to work closely with third-party teams and debug in real-time has been a major plus. In short, Flits has been a game-changer for us. They’re not just a service provider they’re a true partner. Highly recommended for anyone looking for a dependable, future-ready solution with a team that genuinely cares.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2025

great service!

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2025

⭐️⭐️⭐️⭐️⭐️ Reliable and Effective – Using for Years! We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences. Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional. Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

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