Rating

4.8

feedback

684

Reviews

chart

#1,343

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    46%
  • More than a year
    32%

Reviews Summary

The reviews for the Flits Shopify App are overwhelmingly positive, with users praising its loyalty features, customer service, and ease of use. Many merchants have highlighted the app's ability to enhance customer satisfaction, drive more sales, and streamline operations. The support team is consistently commended for being responsive, efficient, and helpful, going above and beyond to assist users with any queries or issues. Users appreciate the scalability of the app and its integrations with other market tools, making it a valuable addition to their online stores. However, there are a few reviews in different languages that mention issues with site speed and implementation difficulties.

Highlights

Positive feedback on loyalty features, customer service, and ease of use
Praise for the support team's responsiveness and efficiency
App's ability to enhance customer satisfaction and streamline operations
Scalability and integrations with other market tools
Some reviews mention issues with site speed and implementation difficulties

Rating Breakdown

  • 5
    94% (644 ratings)
  • 4
    2% (17 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 10, 2025

App is feature rich. Team is awesome. If you are looking for growth which can come in from retention and engagement. This app is good. Not a paid review I am actually very overwhelmed with the app and team. Go for it, to be successful with it is in your hands.

Using app

About 2 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 6, 2025

Customer service team is very responsive and proactive towards solving any problems that come up.

Store

OISELLE

Using app

About 5 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2025

We highly appreciate the excellent support provided by your team. The application is user-friendly, efficient, and well-suited for business needs. The prompt and knowledgeable assistance from Vaibhav, your support team member ensures a seamless experience, making it a valuable asset for our operations. Keep up the great work!”

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2025

You guys did a good job.Very helpful tech support, Resolved my issue in 35 seconds

Store

IGOTEAT

Using app

About 3 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 29, 2025

We primarily use the app for its loyalty features, and it has been performing exceptionally well! It includes nearly all the essential functionalities a brand like ours requires and offers excellent scalability for Borosil. The app’s integrations with well-known market tools further enhance its value for the stores. Additionally, the support team is outstanding—responsive, efficient, and always helpful. We’ve thoroughly enjoyed using the app and look forward to exploring the new features the team has introduced!

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

All reviews

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