Flits Loyalty Rewards Program
Build customer loyalty and rewards with points and referrals
Rating
4.9
feedback
399
chart
#1,485
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
9%
-
Less than a month
36%
-
Less than a year
36%
-
More than a year
17%
Reviews Summary
The reviews for the Flits app on Shopify are overwhelmingly positive, with users praising the app for its excellent customer service, user-friendly features, and seamless integration with other apps. Many users highlighted the loyalty program, wishlist functionality, and customer account management as standout features that have significantly improved their customer experience and retention rates. The support team, particularly individuals like Manisha and Vaibhav, received high praise for being responsive, proactive, and dedicated to helping users succeed. Overall, Flits is described as a powerful and reliable app that adds value to online stores through its robust features and exceptional support.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Flits has been a fantastic addition to our Shopify store. The loyalty program is easy to manage and genuinely helps drive repeat purchases, while the upgraded customer account page creates a much better user experience. Setup was smooth, and their support team is excellent. Highly recommend!
Feb. 25, 2026
We’ve had a very positive experience working with the Flits team. Their support has been responsive, patient, and solution-oriented throughout the entire process. Even when the issue required coordination across multiple teams, Manisha and her team stayed active on the thread, followed up consistently, and ensured the matter was resolved properly. What we appreciate most is their professionalism and willingness to investigate in detail rather than giving generic replies. They provided clear explanations, testing videos, and continued support until everything was confirmed working on our side. It’s clear that the team genuinely cares about client success, and their service level has been excellent. Thank you to Manisha and the Flits team for the strong support and dedication. We truly value the partnership. — John LA SAIGON CAFÉ
Feb. 24, 2026
Flits has been a valuable addition to Sammvaad’s ecosystem, especially for managing loyalty rewards and store credit efficiently. It has helped us create a more structured and customer-friendly rewards experience while also enabling faster and more transparent handling of store credits. The platform is intuitive, easy to manage, and aligns well with our goal of building long-term customer relationships through meaningful rewards and retention strategies. The automation around credits and rewards has reduced manual tracking and improved overall operational efficiency for our CX team. Additionally, the Flits support team has been consistently helpful, responsive, and open to feedback. Their product reliability and customer-centric approach make them a strong partner for any brand looking to strengthen loyalty and retention through rewards and store credit.
Feb. 24, 2026
We started using Flits and it completely upgraded our customer experience. The loyalty program, wallet system, and customer account features are super smooth and easy to manage. It helped us improve repeat purchases and build stronger customer relationships.
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