Rating

4.9

feedback

391

Reviews

chart

#1,429

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    37%
  • Less than a year
    36%
  • More than a year
    16%

Reviews Summary

The reviews for the Flits app on Shopify are overwhelmingly positive, with users praising the seamless integration, excellent customer support, and customizable features. Many users highlighted the smooth transition from other apps to Flits, the helpful and responsive support team, and the flexibility of the loyalty program and customer account page. Customers appreciated the quick responses to queries and the proactive approach of the support team in resolving issues. Some users mentioned specific team members like Manisha, Vaibhav, and Hasti for their outstanding support and assistance. However, there were a few mentions of the app being slightly pricey in relation to the features offered, suggesting a need for more customization options and deeper integrations with other Shopify apps.

Highlights

Positive reviews highlighting seamless integration, excellent customer support, and customizable features
Praise for specific support team members like Manisha, Vaibhav, and Hasti
Flexibility of the loyalty program and customer account page
Quick responses to queries and proactive approach in issue resolution
Some users mentioning the app being slightly pricey in relation to the features offered

Rating Breakdown

  • 5
    96% (375 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (386)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 10, 2025

We have shifted from SE Wishlist to Flits, and the transition was smooth. The support team was very helpful, providing fast replies and quick fixes.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

This app is perfect for our needs, delivering everything we wanted. The support is second to none. We highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Flits is an amazing app! It integrates seamlessly with multiple other apps like Return Prime, which makes our workflow so much smoother. Their team is extremely supportive and has helped us with several customizations whenever needed. I’m also using it across multiple vendors, and it has worked perfectly. Highly recommended!

Store

Plaeto

Using app

20 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Sept. 8, 2025

Wir sind aktuell noch nicht live mit unserem Shopify-Shop, aber Flits hat uns bereits in der Einrichtungsphase begeistert. Alle Fragen und Sonderwünsche – selbst am Wochenende – wurden extrem schnell, freundlich und lösungsorientiert beantwortet. Der Support ist nicht nur schnell, sondern auch sehr kompetent und geht auf individuelle Bedürfnisse ein. Das Treueprogramm lässt sich flexibel anpassen (z. B. Umbenennung von „Punkten“ in „Prämien“) und bietet auch für Endkunden eine großartige Nutzererfahrung. Wir freuen uns auf den Livegang – mit Flits im Kundenkonto fühlen wir uns bestens aufgestellt. ⸻ Review in English: We haven’t launched our Shopify store yet, but Flits has already proven to be outstanding during setup. Every question and customization request — even on weekends — was answered quickly, competently, and with a strong solution-oriented mindset. The support team is not only fast but truly understands individual business needs. We were able to customize the loyalty program (e.g., renaming “points” to “rewards”) to match our branding and tone, which was a huge plus. Looking forward to going live soon — with Flits, our customer account experience is in great hands.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

We have been using the Flits app for a while now, and we’re really impressed with how smoothly it works. It’s easy to use, packed with useful features, and the support has been fantastic. A big shoutout to Manisha from the Flits team! She’s been super helpful, quick to respond, and proactive throughout the entire setup and customization process. Whenever we needed help, she made sure everything was handled without any hassle. The app itself is highly flexible, and features like the loyalty program, wishlist, and customer account page have really improved our customer experience. We’ve seen a positive impact, and we’re happy to recommend Flits to other Shopify store owners.

Store

Otrix

Using app

9 months

Total reviews

2

Average rating

5.0

All reviews

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