Rating

4.9

feedback

417

Reviews

chart

#998

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    11%
  • Less than a month
    41%
  • Less than a year
    43%
  • More than a year
    15%

Reviews Summary

The reviews for the Flits Shopify App are overwhelmingly positive, with users praising the app's features, customer support, and ease of use. Many users have highlighted the exceptional support provided by the Flits team, mentioning quick responses, helpful solutions, and proactive assistance. The loyalty program and wishlist features have been particularly beneficial for increasing customer engagement and retention. Users appreciate the seamless integration with Shopify and the app's ability to enhance the overall shopping experience for customers. However, there are a few mentions of the app being slightly expensive in relation to its features, suggesting a need for more customization options and deeper integrations with other Shopify apps.

Highlights

Positive customer support and quick responses
Effective loyalty program and wishlist features for customer engagement
Seamless integration with Shopify and user-friendly interface
Slightly expensive pricing compared to features
Desire for more customization options and deeper integrations with other Shopify apps

Rating Breakdown

  • 5
    106% (441 ratings)
  • 4
    3% (13 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    2% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 23, 2025

We’ve been using Flits on our duckduckbaby store, and it’s been a fantastic addition. The loyalty points system runs smoothly and has really added value for our customers. What truly stands out is the support. Vaibhav Rathod from the Flits team has been incredible — always responsive, proactive, and genuinely invested in helping us succeed. He’s guided us through several customizations and has made the entire process easy and efficient. The whole Flits team has been great to work with — reliable, supportive, and quick to jump in whenever needed. It’s been a pleasure collaborating with them, and we’re looking forward to a long-term partnership.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2025

Would recommend! Hasti has been really helpful doing some customisation and the app works well

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2025

FLITS is a powerful Shopify app for loyalty and rewards programs. It’s easy to set up, customizable, and helps increase repeat purchases. The integrated customer account page enhances user experience, and support is responsive and helpful. Highly recommended for stores looking to boost customer retention and engagement.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 13, 2025

Flits offers a powerful and flexible loyalty program that empowers us to design multiple ways for customers to earn and redeem rewards. From purchases to referrals, we can craft a truly engaging experience that keeps our customers coming back. What sets Flits apart even further is their exceptionally responsive support team, always ready to go the extra mile to resolve issues and deliver the best possible service. Their commitment ensures a smooth, seamless experience for both our team and our customers.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

Great app recommended

Using app

Over 5 years

Total reviews

7

Average rating

4.4

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more