Flits Loyalty Rewards Program
Build customer loyalty and rewards with points and referrals
Rating
4.9
feedback
399
chart
#1,984
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
9%
-
Less than a month
37%
-
Less than a year
36%
-
More than a year
16%
Reviews Summary
The reviews for the Flits app on Shopify are overwhelmingly positive, with users praising the app's features, ease of use, and most notably, the exceptional customer support provided by the Flits team. Many reviewers highlighted the responsiveness, efficiency, and proactive nature of the support team members, such as Ankit, Manisha, Vaibhav, and Hasti, who went above and beyond to assist with customizations, technical queries, and integrations. Users found the loyalty program, wishlist functionality, and customer account features to be valuable additions that improved customer experience, retention, and engagement. The app was commended for its seamless operation, reliability, and the ability to streamline operations for ecommerce businesses. Overall, Flits was highly recommended for merchants looking to enhance loyalty, customer relationships, and store efficiency.
Highlights
Review RSS Feed
All reviews
April 1, 2026
Great app and very responsive support team! The team quickly implemented Finnish language support for my store, which I really appreciate. Overall, very happy with the experience and looking forward to future updates!
March 23, 2026
We’ve had a great experience working with Flits on our Shopify store. What really stands out is the support from their team. Ankit, in particular, has been extremely helpful and responsive throughout. Whenever we’ve faced any issues, the team has been quick to step in and resolve them without delays.
Feb. 26, 2026
Flits has been a fantastic addition to our Shopify store. The loyalty program is easy to manage and genuinely helps drive repeat purchases, while the upgraded customer account page creates a much better user experience. Setup was smooth, and their support team is excellent. Highly recommend!
Feb. 25, 2026
We’ve had a very positive experience working with the Flits team. Their support has been responsive, patient, and solution-oriented throughout the entire process. Even when the issue required coordination across multiple teams, Manisha and her team stayed active on the thread, followed up consistently, and ensured the matter was resolved properly. What we appreciate most is their professionalism and willingness to investigate in detail rather than giving generic replies. They provided clear explanations, testing videos, and continued support until everything was confirmed working on our side. It’s clear that the team genuinely cares about client success, and their service level has been excellent. Thank you to Manisha and the Flits team for the strong support and dedication. We truly value the partnership. — John LA SAIGON CAFÉ
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