Rating

4.8

feedback

690

Reviews

chart

#1,342

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    2%
  • Less than a month
    19%
  • Less than a year
    45%
  • More than a year
    32%

Reviews Summary

Flits is highly praised for its excellent customer support, user-friendly interface, and feature-rich functionality. Users appreciate the seamless integration with Shopify, the ability to customize customer accounts, and the loyalty program that enhances customer retention. The support team is highlighted for being responsive, helpful, and proactive in resolving issues. However, some users mention that the pricing could be more competitive, considering the features offered. They also express a desire for more customization options and deeper integrations with other Shopify apps.

Highlights

Excellent customer support and responsiveness
User-friendly interface and seamless integration with Shopify
Feature-rich functionality and loyalty program for customer retention
Pricing could be more competitive
Desire for more customization options and deeper integrations with other Shopify apps

Rating Breakdown

  • 5
    94% (650 ratings)
  • 4
    3% (18 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 26, 2025

⭐️⭐️⭐️⭐️⭐️ Reliable and Effective – Using for Years! We’ve been using the Flits Loyalty Program + Wishlist for a few years now, and it continues to be one of the best additions to our Shopify store. The loyalty program has helped us retain customers and increase repeat purchases significantly. The wishlist feature is user-friendly and gives valuable insight into customer preferences. Special thanks to Hasti Patel for the continued support over the years — always responsive, helpful, and professional. Flits has been a consistent and reliable partner in our growth journey. Highly recommended for any store looking to enhance customer engagement!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2025

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 4, 2025

We’ve been using Flits for our rewards system for a good amount of time now, without any issues. On the rare occasions we’ve had questions, the Flits team has been extremely helpful and quick to respond. Our customers love earning rewards while shopping with us and redeeming rewards for discounts without having to wait for a sale. Additionally, Flits offers multiple integrations, ensuring a seamless experience for our customers.

Using app

Over 1 year

Total reviews

7

Average rating

3.7

4 / 5 Share

Feb. 25, 2025

Unsere Erfahrung mit Flits: Schönes Design, aber Preis-Leistungs-Verhältnis ausbaufähig Wir nutzen Flits in unserem Shopify-Shop, um die Darstellung der Kundenkonten zu verbessern. Das Design der Kundenbereiche ist ansprechend und professionell – genau das, was wir gesucht haben. Besonders die Möglichkeit, Kundenkonten übersichtlicher und optisch ansprechender zu gestalten, wertet das Einkaufserlebnis auf. Der Preis ist im Verhältnis zum Funktionsumfang allerdings recht hoch. Für diesen Betrag hätten wir erwartet, dass mehr Features enthalten sind oder zumindest eine flexiblere Preisstruktur angeboten wird. Einige zusätzliche Funktionen, wie mehr Individualisierungsmöglichkeiten oder tiefere Integrationen mit anderen Shopify-Apps, wären wünschenswert. Fazit: Flits ist eine visuell gelungene Lösung, um Kundenkonten in Shopify aufzuwerten, aber das Preis-Leistungs-Verhältnis könnte besser sein. Falls in Zukunft mehr Funktionen hinzugefügt werden, könnte die App ihr volles Potenzial ausschöpfen.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 20, 2025

The support team is very helpful, an the reverts are quick. They try to provide a solution whenever they can, or recommend the best way forward.

Using app

5 months

Total reviews

2

Average rating

5.0

All reviews

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