Rating

4.9

feedback

399

Reviews

chart

#1,878

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    9%
  • Less than a month
    37%
  • Less than a year
    36%
  • More than a year
    16%

Reviews Summary

The reviews for the Flits app on Shopify are overwhelmingly positive, with users praising the app's features, ease of use, and most notably, the exceptional customer support provided by the Flits team. Many reviewers highlighted the responsiveness, efficiency, and proactive nature of the support team members, such as Ankit, Manisha, Vaibhav, and Hasti, who went above and beyond to assist with customizations, technical queries, and integrations. Users found the loyalty program, wishlist functionality, and customer account features to be valuable additions that improved customer experience, retention, and engagement. The app was commended for its seamless operation, reliability, and the ability to streamline operations for ecommerce businesses. Overall, Flits was highly recommended for merchants looking to enhance loyalty, customer relationships, and store efficiency.

Highlights

Positive customer support experience
Valuable features like loyalty program and wishlist functionality
Ease of use and seamless operation
Reliability and efficiency in streamlining operations
High recommendation from users

Rating Breakdown

  • 5
    96% (382 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (394)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 21, 2026

A really good app for clothing brands looking to build customer loyalty and offer rewards. Easy to use and actually helps drive growth.

Store

Flurr

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

April 20, 2026

This app is wonderful, it is working so well on my store, i am relying so much with this app, it can do so much for us. This app handles my account, product page, discounts and VIP points which is so important for us. I have to say they are very professional in what they are doing and very helpful. I have got great help from the developer and customer service personnel Monil and Manisha on the customization for my website. They replies to message even at late hours and complete the job very fast, excellent service!!! Thank you and highly recommended.

Store

TOBUYER

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

April 1, 2026

Great app and very responsive support team! The team quickly implemented Finnish language support for my store, which I really appreciate. Overall, very happy with the experience and looking forward to future updates!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2026

We’ve had a great experience working with Flits on our Shopify store. What really stands out is the support from their team. Ankit, in particular, has been extremely helpful and responsive throughout. Whenever we’ve faced any issues, the team has been quick to step in and resolve them without delays.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2026

Gran servicio. Rapido atento y muy servicial. Recomendado.

Store

illuN

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

All reviews

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