Flits: Customer Account
Customer Account Page
Rating
4.8
feedback
625
chart
#2,084
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
2%
-
Less than a month
19%
-
Less than a year
47%
-
More than a year
30%
Reviews Summary
Flits is a Shopify App that has received a mix of positive and negative reviews from ecommerce merchants. On the positive side, many users appreciate the exceptional customer support provided by the Flits team. They mention that the support team is quick to respond, knowledgeable, and goes above and beyond to help with customization and technical issues. Users also praise the app for its ease of navigation, fast resolution of technical problems, and seamless integration with their online stores. Additionally, the loyalty and reward features, as well as the ability to create custom customer account menus, are highlighted as valuable aspects of the app. On the negative side, some users have raised concerns about the pricing structure of the app. They mention that there are different charges associated with various features, which can be confusing and deter some users from utilizing the app. Additionally, there are complaints about the app causing website slowdowns and issues with uninstalling the app completely. Despite these drawbacks, the majority of reviews emphasize the positive experiences with Flits, particularly in terms of customer support and app functionality.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 25, 2024
Flits has transformed our customer account experience on Shopify! The app is user-friendly and offers excellent features. The customization options are fantastic, and the support team is very responsive and helpful. Highly recommend Flits for any Shopify store looking to enhance customer engagement!
Store
My Store
Using app
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July 24, 2024
Excellent service. I needed an invoice layout changed and the service was prompt. Very happy with the App and the commitment to customer service!
July 24, 2024
Flits has proven itself to be an indispensable tool for managing customer accounts within Shopify stores, offering a seamless and intuitive user experience. As an avid user, I've found Flits to excel in both functionality and customer support. What truly sets Flits apart is its exceptional customer service. Any issues or queries are promptly addressed by their knowledgeable and friendly support team. They go above and beyond to ensure that users have a smooth experience, offering clear solutions and quick resolutions to any problems that may arise.
July 18, 2024
Thanks to the complete Flits team for their efforts in making the customizations. The app is functioning smoothly. We genuinely appreciate the time and effort invested in ensuring a swift and effective resolution.
July 16, 2024
I recently reached out to Flits customer support and was thoroughly impressed by their flexibility and dedication to delivering the best possible results. They quickly adapted to my changing needs and provided solutions that perfectly matched what I was looking for. Their responsiveness, combined with a genuine commitment to customer satisfaction, made the entire experience seamless and stress-free. Highly recommend!
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