Flook: PDF Catalog to Flipbook for Shopify

Flook: PDF Catalog to Flipbook

From PDF Catalog To Interactive & Shoppable Lookbooks Flipbook

Rating

3.8

feedback

9

Reviews

chart

#3,042

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    0%
  • Less than a month
    56%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy integration onto websites, helpful customer service, and useful features like tracking parameters for product URLs. Users appreciate the simplicity of setting up the app and its effectiveness in showcasing products. However, negative feedback revolves around poor customer support, issues with app functionality like the flip book not displaying properly, and lack of responsiveness to emails and inquiries. Some users have expressed frustration with the lack of support from the app provider, making it challenging to operate on Shopify without external assistance.

Highlights

Positive aspects include easy integration onto websites, helpful customer service, and useful features like tracking parameters for product URLs.
Negative feedback revolves around poor customer support, issues with app functionality like the flip book not displaying properly, and lack of responsiveness to emails and inquiries.
Users appreciate the simplicity of setting up the app and its effectiveness in showcasing products.
Some users have expressed frustration with the lack of support from the app provider, making it challenging to operate on Shopify without external assistance.
The app has been praised for its customer service and quick response to inquiries.

Rating Breakdown

  • 5
    44% (4 ratings)
  • 4
    33% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 23, 2024

En mi facturacion aparece el valor de 48 dolares, pero no utilize la aplicacion. Espero corrijan el error por favor

Store

DeModa

Using app

7 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Jan. 2, 2024

We are major catalog company and this app does a great job of integrating onto our website. There may some flashier ones out there but this one was super simple to set up and works perfectly.

Using app

7 days

Total reviews

5

Average rating

4.6

1 / 5 Share

Nov. 12, 2023

After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.

Using app

About 1 month

Total reviews

8

Average rating

2.8

Developer Reply

Hello, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku

5 / 5 Share

April 21, 2023

We are 100% satisfied with the APP and with the service. The APP does what it promises and even more, we got a needed tool implemented for adding parameters at the end of all product URLs to track ambassadors. And regarding the service, both Kwakuvi and Adriana are great at explaining how to use the APP and its features.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excelente Atencion y muy buena aplicacion. Cada vez que se necesita ayuda, siempre hay una persona disponible en el chat respondiendo las consultas.

Using app

13 days

Total reviews

2

Average rating

5.0

All reviews

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