Flook: PDF Catalog to Flipbook for Shopify

Flook: PDF Catalog to Flipbook

Convert your PDF catalog into digital Flipbook - Flook

Rating

3.8

feedback

9

Reviews

chart

#2,853

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    0%
  • Less than a month
    56%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback. On the positive side, users appreciate the ease of integration onto their websites, the functionality of the app, and the excellent customer service provided by the support team. Customers have mentioned that the app delivers on its promises and helps them save time. However, there are also negative reviews highlighting issues with customer support, display problems with the flip book feature, and difficulties in getting refunds. Some users have expressed frustration with the lack of responsiveness from the support team, leading to a sense of wasted time and dissatisfaction.

Highlights

Positive feedback on ease of integration and functionality
Excellent customer service
Issues with customer support and responsiveness
Display problems with flip book feature
Difficulty in getting refunds

Rating Breakdown

  • 5
    44% (4 ratings)
  • 4
    33% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 23, 2024

En mi facturacion aparece el valor de 48 dolares, pero no utilize la aplicacion. Espero corrijan el error por favor

Store

DeModa

Using app

7 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Jan. 2, 2024

We are major catalog company and this app does a great job of integrating onto our website. There may some flashier ones out there but this one was super simple to set up and works perfectly.

Using app

7 days

Total reviews

5

Average rating

4.6

1 / 5 Share

Nov. 12, 2023

After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.

Using app

About 1 month

Total reviews

8

Average rating

2.8

Developer Reply

Hello, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku

5 / 5 Share

April 21, 2023

We are 100% satisfied with the APP and with the service. The APP does what it promises and even more, we got a needed tool implemented for adding parameters at the end of all product URLs to track ambassadors. And regarding the service, both Kwakuvi and Adriana are great at explaining how to use the APP and its features.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excelente Atencion y muy buena aplicacion. Cada vez que se necesita ayuda, siempre hay una persona disponible en el chat respondiendo las consultas.

Using app

13 days

Total reviews

2

Average rating

5.0

All reviews

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