Flook: PDF Catalog to Flipbook for Shopify

Flook: PDF Catalog to Flipbook

Convert your PDF catalog into digital Flipbook - Flook

Rating

3.8

feedback

9

Reviews

chart

#2,971

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    22%
  • Less than a day
    0%
  • Less than a month
    56%
  • Less than a year
    22%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy integration onto websites, helpful customer service, and useful features like tracking parameters for products. Users appreciate the simplicity of setting up the app and its functionality. On the other hand, negative reviews mention issues with customer support, such as delayed responses and lack of assistance. Some users experienced problems with the app's display, leading to frustration and requests for refunds. Overall, the app seems to offer valuable features but may need improvements in customer service and technical support.

Highlights

Positive feedback on customer service and app functionality
Issues with customer support and technical problems
Mixed reviews on ease of integration and usefulness of features

Rating Breakdown

  • 5
    44% (4 ratings)
  • 4
    33% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    22% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

4 / 5 Share

Jan. 23, 2024

En mi facturacion aparece el valor de 48 dolares, pero no utilize la aplicacion. Espero corrijan el error por favor

Store

DeModa

Using app

7 minutes

Total reviews

2

Average rating

2.5

4 / 5 Share

Jan. 2, 2024

We are major catalog company and this app does a great job of integrating onto our website. There may some flashier ones out there but this one was super simple to set up and works perfectly.

Using app

7 days

Total reviews

5

Average rating

4.6

1 / 5 Share

Nov. 12, 2023

After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.

Using app

About 1 month

Total reviews

8

Average rating

2.8

Developer Reply

Hello, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku

5 / 5 Share

April 21, 2023

We are 100% satisfied with the APP and with the service. The APP does what it promises and even more, we got a needed tool implemented for adding parameters at the end of all product URLs to track ambassadors. And regarding the service, both Kwakuvi and Adriana are great at explaining how to use the APP and its features.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

Excelente Atencion y muy buena aplicacion. Cada vez que se necesita ayuda, siempre hay una persona disponible en el chat respondiendo las consultas.

Using app

13 days

Total reviews

2

Average rating

5.0

All reviews

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