All reviews

Rating Breakdown

  • 5
    54% (7 ratings)
  • 4
    23% (3 ratings)
  • 3
    8% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    15% (2 ratings)
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1 / 5 Share

Nov. 12, 2023

After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.

Using app

About 1 month

Total reviews

6

Average rating

2.7

Developer Reply

Hello, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku

1 / 5 Share

June 28, 2022

3 Days, 3 Emails, no customer service from our original automated auto response. so hard to operate on Shopify without support from external apps

Using app

6 days

Total reviews

2

Average rating

1.0

Developer Reply

Hi, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku