Flook: PDF Catalog to Flipbook
Convert your PDF catalog into digital Flipbook - Flook
Rating
3.9
feedback
13
chart
#2,732
All reviews
Rating Breakdown
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April 15, 2024
Terrible. I asked to cancel many times and was charged $400
Hi Lans, I'm Kwaku, the developer of Flook. I checked our support ticket and my colleague actually told you that you can uninstall the app and we will refund you any amount that will be charged to your account. From what I can see in our admin interface, Shopify actually charged you the amount 1 month later for the App which is why we missed it. I apologize for that. I can see that $300 was already refunded when you downgraded so I will ask my colleague to refund the remaining amount right away and she will send you an email to confirm that your issue is solved. Best, Kwaku
Jan. 23, 2024
En mi facturacion aparece el valor de 48 dolares, pero no utilize la aplicacion. Espero corrijan el error por favor
Jan. 2, 2024
We are major catalog company and this app does a great job of integrating onto our website. There may some flashier ones out there but this one was super simple to set up and works perfectly.
Nov. 12, 2023
After spending weeks trying to use this app I have uninstalled it and requested a refund. The worst support I have experienced. The flip book doesn't display properly, the "live help" is mainly out of the office, emails are not responded to and when I finally did speak to someone they agreed that my flip book was'n't displaying properly and that someone would come back to me the following day. Nobody cam back to me. i chased and still no response. A total waste of time. Flip book please ensure that I am refunded in full.
Hello, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku
April 21, 2023
We are 100% satisfied with the APP and with the service. The APP does what it promises and even more, we got a needed tool implemented for adding parameters at the end of all product URLs to track ambassadors. And regarding the service, both Kwakuvi and Adriana are great at explaining how to use the APP and its features.
Feb. 6, 2023
I am on a 7 day free trial and so far I am loving this app. I needed help getting up and running and Adriana was awesome and so was the dev team -- quick to fix a problem and get me up and running so I can test the app. Some of the best support I have ever gotten. Thank you so much and your app is amazing. Highly recommend.
Nov. 9, 2022
Excelente Atencion y muy buena aplicacion. Cada vez que se necesita ayuda, siempre hay una persona disponible en el chat respondiendo las consultas.
Sept. 23, 2022
The application has stopped working and there has been no response from the owner for several hours and the application is still not working. Pay more attention to your customers because it translates into our customers. A blameworthy situation. I like the app, but customer service and unannounced subscription price increases are unacceptable.
Hello, We are very sorry for this inconvenience caused by this interruption of service. We have already put in place measures so that it does not happen again. Please let us know if there is anything we can do to make your experience with our application to your satisfaction since our users are the most important thing for us. Best, Kwaku
July 8, 2022
This app is great if you have catalogues in pdf form and you want your customers to be able to see all you have to offer. It is so easy to use and works brilliantly, delighted with it because it adds a great feature to our online presence and offering. I would highly recommend it.
June 28, 2022
3 Days, 3 Emails, no customer service from our original automated auto response. so hard to operate on Shopify without support from external apps
Hi, We tried to reach out to you several times but we didn't get any news from you. Can we schedule a call so that we can give you some live assistance? Best, Kwaku
Nov. 9, 2021
¡¡¡¡increíble atención al cliente!!!! Amamos la aplicación, la vdd te ahorra muchísimo tiempo y muestra tus productos de una manera increíble. La recomendamos ampliamente y su atención al cliente es irreal de buena.
Aug. 19, 2020
Needed a quick and easy way to add our Lookbook to our site. Found this app, signed up for the free version to play around then immediately signed up for the reasonably priced pay version. Got it posted to the site in a matter of minutes! I reached out with 2 functionality questions last week and they added the features this week! Great app and great customer service!
June 29, 2020
It helps a lot with the pdf catalog, and it looks fine in my webapage, especially for my clients. Thanks Now in Store Inc.