Workflow Trigger Extensions

Hi, thank you for trying Workflow Trigger Extensions, and we are sorry the first day did not go the way you expected. We looked into your account right away. Every event the app sent to Shopify Flow was delivered successfully, with no errors on our side. There is one thing that may have been confusing: the Product Variant Price Changed trigger also fires when only the compare-at price changes (for example when you put a product on sale), even if the price itself stays the same. Each event carries a "changeType" field (price_changed or compare_at_price_changed) plus the old and new price, so you can add a condition in Flow to react only to the changes you care about. We would really like to understand what went wrong for you and help you get your workflow running. Please reach out to us through the in-app chat or by email, and we will set it up together with you.

Thank you for the feedback, and I am sorry about the experience. You were right about the Order Note trigger. What you were seeing came from a separate, broader "Order Update" trigger running alongside it, so your Order Note flow was working correctly the whole time. On the Settings page you can switch that broader trigger off and leave Order Note Changed running on its own. Every trigger in the app can be enabled or disabled individually there, so you can keep exactly the ones you want and nothing else. On the missing triggers: most of them only become available once the matching permission is granted on the Permissions page. If that was not what you ran into, I would genuinely like to know, because that is exactly the kind of thing we want to fix. What I regret most is the silence. I replied to your support email twice, the first time within a few hours, and our mail system failed to deliver either one. You were left waiting with a setup that was not doing what you wanted and no answer from us. That was our failure, not yours. If you are ever willing to try again, write to us and I will set it up for you personally. Yann