All reviews

Rating Breakdown

  • 5
    88% (168 ratings)
  • 4
    7% (14 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (3 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 20, 2016

We have been using this app for a three months now. Easy to install and customise the set up to your liking which frees your time up to attend to other business matters. Support is timely, experienced and friendly too. So, yep, it works very well and we would recommend it to others without reservation; good job aheadworks from https://thesolidbarcompany.com/ Cheers!

Using app

About 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

May 17, 2016

Love this app! So glad it exists, works perfectly for my business!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2016

Just what I was looking for and the support Team is amazing!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2016

Easy and simple to use. Clear dashboard with important analytics data.

Using app

6 months

Total reviews

5

Average rating

4.8

5 / 5 Share

April 29, 2016

Quick and easy to use. Lots of flexibility to meet varying needs. And if you ever have a problem, customer service is prompt and very knowledgeable! Thanks guys.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2016

I think its the only app available on shopify that allows to fix time/duration of sending emails. This feature helps a lot in acquiring product reviews, sending decent looking welcome emails, etc. Its a good tool to send reminder to customers to stay top on the mind. A lot of stress has gone away after i started using follow up email in terms of customer retention.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2016

This app is perfect and exactly what I was looking for. It is easy to set up and extremely flexible in the customization. I have beautiful looking emails to send out to my clients and having them on a schedule allows me never to have to worry about them or sending them manually. Best app I've used so far!! Thank you!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2016

Great app! I am using it to send feedback emails to my customers after purchasing specific products and I am getting a lot of valuable feedback. Easy to use and customizable.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2016

Good app to use to send abandoned checkout and review email requests, plus they have other email possibilities. Also, it's possible to customize email templates with your own HTML, which is great if you want to match your emails to your brand, and they provide free plan for startups!

Store

Inakess

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 11, 2016

This plugin is exactly the kind of app I needed for my Shopify site. I have been waiting 2 years for an email extension that has the capability send follow-up emails to our Shopify store's customers based upon conditions such as cart total, paid total, total amount spent, etc... I actually contacted the developers to make a request and they updated the app just for me! Truly amazing customer service. I wish all companies were this good!!! Thank you Konstantin! Best regards from the USA, Zak Goodman

Using app

Over 7 years

Total reviews

6

Average rating

5.0

5 / 5 Share

April 11, 2016

Great app, very responsive developer!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2016

Love this app. Easy to configure and setup. Great for startups because app has no fees. I wish every app would have pricing plans depending on number of sales or customers or visits.

Using app

9 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 30, 2016

It is great! We had a few glitches setting it up with our store, but it was not a problem as the Konstantine and his support team sorted it all out really well! It's nice a simply to set up and track.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2016

Amazing App, have already had seen conversions from it, would recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2016

This App does what I need it to do. It sends a reminder email to customers to request a reviews. Simple to set up and it works.

Using app

Over 1 year

Total reviews

6

Average rating

4.5

5 / 5 Share

March 16, 2016

Absolutely the best solution of all the Follow up apps I tried! Yes I know some users would like a wysiwyg styling option, but if you are into a little coding, it´s perfect! Next thing to add, make the discount code work with bulk discounts app or just a csv file!

Using app

10 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 9, 2016

Very helpful staff. Konstantin was helpful with every question and managed to fixed any problems I had. Great app, would recommend.

Using app

Almost 7 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2016

Great service from a great app. I was spending heaps of time emailing customers individually after specific product purchases, now Follow Up has saved me time and guaranteed a seamless customer experience. Great work, guys!

Using app

Over 6 years

Total reviews

12

Average rating

4.6

5 / 5 Share

Feb. 26, 2016

A great option for adding more flexibility and control to automated emails. We had a few questions while getting set up and the support team was exceptionally helpful and quickly responded to our inquiries.

Store

Gitman

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2016

Very useful service. I started noticing emails that are getting sent to customers I know nothing about. So far nobody was convinced to complete their orders, but I think one day it will happen. There are a lot of features that Follow Up Email provide. For me I think it is an essential tool to any statup business.

Using app

Over 1 year

Total reviews

7

Average rating

5.0