Fomo: Social Proof Sales Popup for Shopify

Fomo: Social Proof Sales Popup

Sell more with social proof, low stock, reviews & sales...

Developer

Rating

4.3

feedback

159

Reviews

chart

#2,712

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    6%
  • Less than a year
    55%
  • More than a year
    35%

Reviews Summary

The reviews for the FOMO Shopify app are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer service, ease of use, increased conversion rates, and the app's ability to create a sense of urgency and social proof for visitors. Users appreciate the app's functionality, design, and the support provided by the FOMO team. However, negative reviews mention issues with unexpected charges, billing discrepancies, lack of transparency in pricing, and concerns about the app slowing down websites. Some users also expressed frustration with the app's pricing structure and difficulties in managing notifications.

Highlights

Positive aspects include excellent customer service, ease of use, increased conversion rates, and the app's ability to create a sense of urgency and social proof for visitors.
Negative feedback includes issues with unexpected charges, billing discrepancies, lack of transparency in pricing, concerns about the app slowing down websites, and frustrations with the pricing structure and managing notifications.

Rating Breakdown

  • 5
    82% (130 ratings)
  • 4
    6% (10 ratings)
  • 3
    4% (6 ratings)
  • 2
    3% (4 ratings)
  • 1
    6% (9 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 10, 2024

Great app, very clear workings, perfect customer service. Would definitely recommend - so far the best app from the shopify app store that I am using.

Store

OSANA

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

May 17, 2024

We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!

Using app

About 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one. I want to assure you that the traffic and impression numbers you see on Fomo are accurate. In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period. I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model. Wishing you all the best with your store and it's beautiful jewellery.

1 / 5 Share

May 10, 2024

FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.

Using app

Over 7 years

Total reviews

2

Average rating

3.0

Developer Reply

We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.

5 / 5 Share

April 25, 2024

Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!

Using app

27 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for the fantastic review! I'm so glad you love Fomo as much as I do. Happy to help anytime.

5 / 5 Share

April 5, 2024

Using app

Over 1 year

Total reviews

2

Average rating

5.0

All reviews

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