Fomo: Social Proof Sales Popup
Sell more with social proof, low stock, reviews & sales...
Rating
4.3
feedback
160
chart
#1,217
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
1%
-
Less than a month
7%
-
Less than a year
54%
-
More than a year
35%
Reviews Summary
The reviews for the FOMO Shopify app are quite mixed, with both positive and negative feedback from users. Positive aspects include excellent customer service, easy setup, flexibility in upgrading/downgrading plans, and the app's ability to increase sales and conversions. Users appreciate the user-friendly interface, modern design, and the social proof provided by the app. On the other hand, negative reviews mention issues with unexpected charges, hidden auto-upgrade settings leading to higher costs, billing discrepancies, and concerns about the app slowing down the website. Some users also expressed dissatisfaction with the pricing structure, lack of transparency, and unresponsiveness of customer support. Overall, while many users find FOMO beneficial for their stores, others have faced challenges with billing practices and technical issues.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
June 10, 2024
Great app, very clear workings, perfect customer service. Would definitely recommend - so far the best app from the shopify app store that I am using.
May 17, 2024
We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!
Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one. I want to assure you that the traffic and impression numbers you see on Fomo are accurate. In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period. I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model. Wishing you all the best with your store and it's beautiful jewellery.
May 10, 2024
FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.
We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.
April 25, 2024
Janice took care of me and we shared a giggle - these guys are the best - more than enough functionality - ease of set-up is amazing - flexibility to upgrade/ downgrade as well (unlike other apps!). Using FOMO in all our, and friends', stores!
Thanks for the fantastic review! I'm so glad you love Fomo as much as I do. Happy to help anytime.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more