Fomo: Social Proof Sales Popup
Sell more with social proof, low stock, reviews & sales...
Rating
4.4
feedback
115
chart
#1,073
All reviews
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Oct. 19, 2025
over priced. not worth it
Thank you for sharing your feedback. We appreciate you taking the time to try Fomo and understand that pricing is an important consideration. We'd love to better understand your needs to see if there's a plan that might work better for you. Fomo offers several subscription tiers, including a free plan, designed to accommodate different store sizes and budgets. If you'd like to discuss your specific situation, our support team would be happy to help you find the right fit or explore options that might provide better value for your business. Thank you again for trying Fomo.
Oct. 15, 2025
The most unethical app experience we've ever had. Even after cancelling our subscription and disabling the service, they continued to charge us without consent. When we raised the issue, their support team was dismissive and unhelpful, insisting we hadn’t “properly” followed the cancellation process. If a customer has clearly cancelled, continuing to charge them is unacceptable. Extremely disappointing and unprofessional.
Thank you for taking the time to share your feedback with us. I understand your frustration, and I want to clarify our subscription and uninstall options. Fomo uses a subscription-based pricing model where your subscription fee gives you a set number of notifications each month. Disabling notifications in your store doesn't automatically cancel the subscription or pause billing. To cancel your subscription you need to uninstall the app from Shopify. It is true that to downgrade to the Free plan you do need to contact our support team who will do that manually for subscribers. I recognize this may not be as clear as it could be. We appreciate you bringing this to our attention. I'm glad our support team was able to assist you via email and provide some credit for the charges. We genuinely want to make this right and ensure you have a positive experience. We take all feedback seriously as it helps us improve both our app and our communication with users.
Sept. 2, 2025
Very overpriced. The way they price you is as if they are the ones bringing traffic. this app was not made for small business- but rather very very large companies that is willing to pay. Everyday they want you to upgrade. There are free apps doing the same thing! I miss pretty sales pop up!!!! i deleted the app and would never ever recommend. its a scam.
Hello Trudy-Ann. It's a disappointment to read your review of our app. I understand that it can be frustrating to exceed the notification limit on your plan and have Fomo disabled - and of course we send a reminder if that is about to happen! Our goal here at Fomo is for our app to generate at least as much revenue from click throughs as the app costs. I disagree that our app is overpriced for the value and features it offers. It is certainly not a scam. I understand there is a wide choice in apps in the app store and you need to choose the one that is best suited to your own business and budget. Janice from Fomo
May 17, 2024
We chose a free plan as we think the quota is enough. Then we found out we have been charged 189USD, 149USD,89USD for a couple of times. We then checked further and found this "Smart" FOMO serectly "upgraded" our plan (more expensive one). They set an option (in a very hidden place) saying: Auto Upgrade Plan enable. Obviously we didnt know we have to "disable" it, and thats why they leave it" enable" and automatically upgraded our plan. I doubt is is a scam, because we don't have that great traffic for the past few months, and they said it showed x amount of notification so charge us more (they said we have 30k notification which we don't believe it) Now this FOMO app chardge us around 1000USD and we barely have any sales. AVOID FOMO!
Hello - thank you for taking the time to share your experience with Fomo, even though it was not a positive one. I want to assure you that the traffic and impression numbers you see on Fomo are accurate. In response to users who would reach out to support when notifications stopped appearing when they were over their plan limit,mwe introduced the Automatic Upgrade feature. When the automatic upgrade takes place, the higher plan tier is pro-rated for the time remaining in the billing period. I am happy to see that you do have sales conversions from Fomo notifications. I am sorry you were disappointed with our billing model. Wishing you all the best with your store and it's beautiful jewellery.
May 10, 2024
FOMO What started as a promising subscription turned into a massive disappointment when, out of the blue, we were downgraded to a free plan back in March without any notification or explanation. This left us with a barely functional app, operational only on the first of April and May—talk about an April Fool’s joke, but nobody’s laughing. To add insult to injury, the cost of the pro plan has skyrocketed to an eye-watering $499 per month. It’s baffling since their operational costs for notifications surely haven’t spiked to justify such a steep increase. Sadly, it’s no longer feasible or rational to continue our subscription. A real letdown from a service I once valued.
We appreciate your feedback and look forward to discussing a tailored solution for your business in the next few days.
Nov. 20, 2023
I think it all looks good and it seems like you can customize a lot. But I take issue in it immediately pumping out notifications and no clear way how to turn them off. I uninstalled - also because I think the pricing is insane. It racked up thousands of impressions within 30 minutes or so and we are by no means a "huge" site.
Hello - thanks for your feedback about Fomo. I'm sorry to hear it wasn't the right tool for you. For any users considering Fomo, notifications are easy to turn off using the toggle above each notification in the Admin under Notifications. Fomo does come with the Active Visitors and Someone is Viewing notifications turned on on default so you can see notifications right away. Our pricing reflects the value users get in increased conversions - Fomo pays for itself after just a few transactions. I wish you all the best, Awesome Maps - love your product!
Feb. 5, 2018
The app used to be amazing. I am pissed off that something has been going wrong with it for most likely several weeks and I didn't notice until this past weekend. I couldn't get notifications on any of my devices or any of my desktop PC's. The first ticket I opened was responded to quickly and I was told there was multiple lines of code that shouldn't be on my site, and that I needed to remove the code to get it working again properly. The second ticket told me that everything was working right, but then I saw they changed my settings to show events immediately upon going to the site, and only showed 1 event, and didn't show any further after that. I tried several times to explain to them what was going on and they were not listening to what I was trying to communicate. It's a shame, but time for me to move on to the other app that's free and has 8000+ positive reviews.
Nov. 19, 2017
I installed this app twice. No training comes up. Dashboard is not easy to use. I dont know what is special about this app. I have the same main feature running on my website for free; many apps for free do this. I was only installing because of a shoelace integrations. I will save the $29 unless I learn why should I pay over getting the same features for free.