All reviews

Rating Breakdown

  • 5
    96% (719 ratings)
  • 4
    3% (19 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (9 ratings)

Reviews with Text

  • 98% (736)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 14, 2022

Susan was super kind and helped me since the start! I would totally recommend this app! assistance is the most important thing

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

- Great support team - Easy to install & use Thanks to Anna! She helped me to solve an issue that was going in my web.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

Thank You So Much Anna. I Tried For Hours To Figure Out Why My One Page Title Was Not Working With My Fontify Settings And You Did It In Just Minutes. Great Work And Great Skill. Thank You Again

Store

.

Using app

Over 1 year

5 / 5 Share

Dec. 13, 2022

サポートのチャットの人が親切で助かる。まだ自分はshopifyを始めたばかりで、初心者だけど、変なところで挫折せずに済んでよかった。「なんか簡単そうだしやってみよう」と思って始めた人にはとってもありがたいことです。

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

helped me install on chat - hoping it will keep working. Worth knowing it won't preview inside your theme though - it will only preview once you exit editing and click "preview" on the new window.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

4 / 5 Share

Dec. 12, 2022

We had a small issue with the app but Andy helped us very quickly to fix it. Very satisfied with the quick support. :)

Using app

7 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Dec. 12, 2022

Great, easy to use app and amazing customer service! The support team is very responsive and accommodating of all requests.

Using app

About 20 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

Great customer service. Helped me with a problem ASAP, made some custom adjustments and really made what I was looking to do A LOT easier. Thank you!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

I needed extra help on this (complicated request I had), and the app team was fantastic; the issue was resolved within 5 minutes, and I highly recommend it.

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2022

This App has taken our site to the next level. Complex font tasks are now a click on a button. highly recommend.

Using app

5 minutes

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

Very easy app to use. I ran into a couple of issues which but it wasn't an issue with the app, support was available and quick to help!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Utilisation facile. J'avais un pb sur les boutons d'achats et le service technique a répondu très rapidement et résolu immédiatement le pb

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 29, 2022

Went for the pro version to get my font active. It's working nicely. Great help from Susan and Anne :D Thanks!

Store

dawo

Using app

12 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Vielen Dank! Super freundlicher und hilfbereiter Support. (Anna) Es wurde sehr schnell eine Lösung für mein Problem gefunden! Danke!

Using app

About 3 years

Total reviews

3

Average rating

5.0

3 / 5 Share

Nov. 21, 2022

David was great and very helpful, thank you very much. App is not super easy but the support was good.

Using app

About 1 hour

Total reviews

1

Average rating

3.0

5 / 5 Share

Nov. 20, 2022

Just started using Fontify today - had a few issues getting it up and going but David was very helpful via chat.

Using app

24 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2022

Highly recommend this App. One of the best on Shopify app store. Thanks again ANNA and Fontify support team, really appreciate your help FAST and efficient. Thanks

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

I use the app rarely, and needed some support, so I reached out and was delighted to chat with Anna, who assisted the largely ignorant user (me) promptly and efficiently. Kudos to her for also answering some (I'm sure basic) theme questions that I'd minutes ago passed on to the theme developer, which stated a 3 day response time. The live chat was great!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2022

仕様が変わり、とてもわかりやすく使いやすくなりました。使い方がわからない場合でもチャットサポートが充実しており、迅速に対応していただけます。日本語のフォントがいくつかデフォルトであるととても良いと思います。

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 5, 2022

Installed the application to update to a google font to refresh the store look. Ran into a few glitches on the font translations. Contacted support and within 30 minutes was working with Anna. She was amazing, patient, and helpful. We updated the icon elements and other issues related to 3rd party app integrations what were not reflecting the font update. We will test the app and fonts for a few weeks to ensure speed is not degraded. That said, I would highly recommend this app for anyone looking to test without concern of the support being their to back you up when needed. Anna, your team is lucky to have you! Scott G.

Using app

About 2 hours

Total reviews

5

Average rating

5.0