All reviews

Rating Breakdown

  • 5
    96% (724 ratings)
  • 4
    3% (20 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 98% (740)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 6, 2022

Since we needed a custom font for our brand, we installed Fontify to keep it simple. The uploading worked fine, however I had some issue with the font Kerning and size. Anna helped me by adjusting the code and now it's perfect!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Our experience with using Fontify has been excellent. It's super easy to integrate into the store and add new fonts which creates a holistic brand image. We encountered an issue with our uploaded font not being applied to h3 tags and found Susan in customer service to be very knowledge, understanding and helpful in supporting to resolve the issue.

Using app

6 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

Brilliant app! It helps to make small changes to achieve great difference. Customer services saved my day, Thanks to David for his knowledge and willing to help.

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 30, 2022

Way too hard to un-install. I followed their official uninstallation guide. Deleted each custom font and then uninstalled the app. But somehow the font CSS rules are still applying. You have to go edit your own theme and remove the chunks they added. Avoid this app. You can do everything just using CSS in your theme.

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, I'm Anna from Fontify support team. I hope you are doing fine. First of all, I apologize for the bad experience when you uninstalled the app. When installing the app, we add only one embed code to your theme. So when uninstalling it, just remove the fonts that you uploaded to our app and remove the embed code in your theme, that makes your store reset to the original fonts. I have tried to uninstall the app on my test store, and everything works correctly. So could you please help me to understand more about your process and issue while uninstalling the app? So we can reproduce it asap! Fontify can help you change the font for your site, it is especially useful when you want to mix different fonts for different elements on your site. It will be difficult for people who don't know the code to do this, but our app has an Element Picker that helps them select elements easily :) We shoot you some email so that we can sort it out clearly. And we're happy to refund you if you're not satisfied with your experience. Best Regards, Anna from Fontify

5 / 5 Share

Sept. 29, 2022

Super App, um die Problematik mit Google Fonts und der DSVGO zu lösen. Hierfür einfach die Premium Version kaufen und eine Schriftart hochladen. Die Schriftart wird dann nicht mehr von Google Servern geladen. Es können trotzdem weiterhin die Google Fonts genutzt werden (Font bei Google runterladen und in der App hochladen).

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

The application is excellent, and the customer service is very wonderful and quick to respond. Thank you to the employee anna

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

David was so quick when he fixed my problem. I was having a hard time setting up some code on my shop and he quickly went in and handled it for me. Now everything looks great! Thank you David!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

Andy has been such a great help with getting our Fonts up and running for our new site. What great support from Fontify!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

I found it very challenging to understand coding and be able to add my customize font working for me. Fontify is the perfect tool to make any marketing specialist's life easy. I had a few challenges to start with, but Anna my Chat lady went above and beyond customer service to help me out. I am super impressed and relieved by how good my website looks because of this amazing team :)

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 19, 2022

Great fast help and sorted out the problem really quickly. Can't complain with the service at all. Very friendly.

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

4 / 5 Share

Sept. 11, 2022

Anna's support was amazing! The app functionality not so much. I wasted a lot of time following instructions, again and again, and nothing was happening. The first girl that try to help me seemed like didn't actually have the skills and knowledge to actually help, I wasted a lot of time talking to her. Anna instead, resolved all my issues in just a few minutes, and she was very kind, my site looks perfect now thanks to her, but the app wasn't functional nor user friendly at all for me but at the end I got the results I was looking for.

Store

ÍGNEA

Using app

3 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Sept. 7, 2022

Great app! Although the fonts are having trouble syncing with my website. Luckily, chat support is great. Susan was prompt in making the needed adjustments. She instantly relieved my frustration.

Store

VIXIN

Using app

About 5 hours

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 7, 2022

une superbe expérience avec le service client qui a su réagir à temps et très professionellement. Un grand merci à Anna de EComposer pour son aide

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

David and Susan were a great help. I would recommend this app and the support team. Thanks again for all your help.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Ich verwende die App in meinem Shop, und sie macht genau das was sie soll! Auch der Support ist erstklassig! David vom Support Team, hat direkt mein Anliegen verstanden und das Problem direkt gelöst! Kann ich nur empfehlen!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Easy to use and customer service is very helpful. Susan was also very responsive and helped right away.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

Great app! Support has responded and helped out on several occasions. Thank you, David, for your help setting up the app!

Using app

Almost 2 years

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 23, 2022

David is awesome, so friendly and helpful. He helped to change font size and was very accomodating.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 22, 2022

App was really easy to use and helpful. Their support when I needed it was awesome. Would highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2022

Really good customer support! An easy way to upload custom fonts. Our website is looking much better! Thank you, Anna!

Using app

About 1 hour

Total reviews

2

Average rating

5.0