Fordeer: PDF Invoice Generator
PDF Invoice Generation, PDF Invoices, Export Order CSV
Rating
4.9
feedback
400
chart
#1,263
All reviews
Rating Breakdown
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Feb. 6, 2025
The App is great. The price is so good for all the customization it has. If you need help (I met Clove - which really helped me), they are super available and helpful.
Jan. 8, 2025
Clove is awesome. She helped me resolve an issue promptly, now I can use the app :)
Jan. 6, 2025
Vertalingen werken niet, BTW nummer word niet weergegeven en de helpdesk gebruikt een vertaler zodat de sessie onduidelijk is en er geen oplossing komt. Ik heb een programmeur moeten inhuren om de vertalingen te wijzigen en de BTW op de factuur zichtbaar te krijgen. Duur en slechte kwaliteit.
Hello there, Thank you for your review on the Shopify App Store. We sincerely apologize for the difficulties you've experienced with our app and would like to address your concerns. 1. Translations issue in the app: We understand that you encounteredd problems with our Dutch translations. While we have recently conducted thorough testing of our translation system, we clearly missed some critical issues. Could you please help us identify the sections or fields that were incorrectly translated? This would enable us to fix these problems promptly. 2. VAT Number not displaying on invoices: As we mentioned before, our app supports displaying the customer's VAT number on invoices when the number is collected through our app. However, since you used a different app to collect and validate VAT numbers, our team tried to guide you on how to set it up with the features available in our app. Unfortunately, it seems that this guidance was not accepted, and you opted to hire a programmer instead. While we respect your decision, we regret not having the chance to resolve this for you ourselves. To improve, we’ve asked our development team to include clearer notes in our documentation regarding customization and compatibility with third-party apps. 3. Communication issue: We use a translation tool from Crisp chat to communicate with non-English-speaking customers. If this caused any confusion, I sincerely apologize. You can always request to communicate in English directly with our support agents. Moving forward, we are working to hire multilingual support staff to better assist international customers like you. We are deeply sorry for the inconvenience caused and appreciate your patience. Your feedback is valuable and helps us improve. Please feel free to share any additional thoughts or suggestions, and we’d be happy to address them. Looking forward to hearing from you soon. Best regards, Fordeer Commerce
Dec. 10, 2024
Great app! Everything works smoothly, and there are full customize options for our need.
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My Store
Using app
6 days
Dec. 5, 2024
Easy and convenient, you can send email with invoice as attached file with this app
Dec. 4, 2024
Great app and customer support! I recommend this app for tax compliant invoices with professional looking.
Nov. 26, 2024
I wanted to make a few changes to my address on invoice template and Phoebe was so quick to help me with everything I need
Nov. 26, 2024
Super fast reply when I had a question. The support team is amazing and helpful, especially Phoebe. This app works well and does what it should - excellent!
Nov. 25, 2024
Received great service from Clove at Fordeer. I like the invoice templates on this app for my business.
Nov. 23, 2024
Great app! Everything works smoothly, and there are enough customization for creating tax invoice
Nov. 23, 2024
Has all the features needed, especially the send bulk invoice email as zip. Have been liking this app so far.
Nov. 22, 2024
Thanks for your help! It's a helpful tool for invoicing during the end-year time and perfect support from Phoebe. If you have any problems or questions, you are helped immediately.
Nov. 18, 2024
The app is very useful for us, especially during the peak season when we have high volume of orders. Phoebe is always attentive and professional, she assists with every question
Nov. 16, 2024
The app is quite easy to setup and the support team is very quick in answering and checking through issues for us to use the app in no time!
Nov. 15, 2024
Had a small problem, contacted Support and Phoebe had resolved the problem within a day! Great app, very functional and does exactly what you need. We use it for tax invoice report.